${heading}

export interface ReportReturnedEmailContext { recipientName: string; actorName: string; companyName: string; reportNo: string; stageLabel: string; standardName: string; reason: string; action: 'returned' | 'reopened'; // "returned for correction" or "reopened" version: number; actedAt: string; reviewUrl: string; } const esc = (v: unknown): string => String(v ?? '') .replace(/&/g, '&') .replace(//g, '>') .replace(/"/g, '"'); export function buildReportReturnedEmail(ctx: ReportReturnedEmailContext): string { const BRAND = '#4a0080'; const ACCENT = '#d97706'; const SOFT = '#fef3c7'; const INK = '#0f172a'; const MUTED = '#64748b'; const BORDER = '#e2e8f0'; const FONT = "'Segoe UI',Arial,sans-serif"; const heading = ctx.action === 'reopened' ? 'Report Reopened for Correction' : 'Report Returned for Correction'; const verb = ctx.action === 'reopened' ? 'reopened' : 'returned for correction'; const rows: Array<[string, string]> = [ ['Report No.', `${esc(ctx.reportNo)}`], ['Company', esc(ctx.companyName)], ['Standard(s)', esc(ctx.standardName)], ['Audit Type', esc(ctx.stageLabel)], ['Version', `v${esc(ctx.version)}`], ['By', esc(ctx.actorName)], ['Date', esc(ctx.actedAt)], ]; const rowsHtml = rows .map( ([label, value], i) => ` ${label} ${value} `, ) .join(''); return ` ${heading}

Correction Required

Dear ${esc(ctx.recipientName)},

The audit report for ${esc(ctx.companyName)} has been ${verb} by ${esc(ctx.actorName)}. Please review the comments below and update the report.

${rowsHtml}

Reason: ${esc(ctx.reason)}

Open Report →

${heading}: ${esc(ctx.actedAt)}

Quality Registrar Systems also collaborates with ASCB, IAS, EIAC, and other international accreditation bodies.

`; }