<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not
available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Concrete Waste, Scrap
Waste, Hazard waste, General Waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental. 
management systems, (e.g. waste management, Chemical Waste, Waste Management procedure will be updated as
 per company activities and
related impact on environment. Hazard waste etc.)
Clause: 6.1.2- EMS
Corrective Action: Waste Management procedure will be updated as
 per company activities and
related impact on environment.
<|end|>
<|nc|>
Type: N/A
Statement: (Competent) Person relevant to QHSE Management System (ISO 9001:  2015,
 ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence
Clause: 7.2- QHSE
Corrective Action: At least one person will be trained or will employ someone with the required competency.
<|end|>
<|nc|>
Type: N/A
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2
 - QHSE
Corrective Action: Company was recently formed. Next company wes internal audit report will be recorded.
<|end|>
<|nc|>
Type: N/A
Statement: Management Review: 
Procedure will be implemented and During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3- QHSE
Corrective Action: procedure is implemented. 9.3- QHSE and records of it will be maintained.
<|end|>
<|nc|>
Type: N/A
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard
Clause: 8.2- QHSE
Corrective Action: At least one person will be trained
 or will
employ someone with the required
competency
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate
Clause: 6.1.3 - OHSMS
Corrective Action: update the compliance
register.
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: update the quality objectives
with the relevant stakeholders and ensure alignment with
current business goals.
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: Identify and enroll key staff in
QHSE awareness and internal
audit training programs.
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: Revise the audit plan to
include all QHSE elements and
conduct a follow-up audit to
address gaps.
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards
Clause: 9.3 – QHSE
Corrective Action: Implement a standardized agenda
template for all future
management review meetings
with clear responsibilities assigned
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: Develop an annual emergency
training schedule with regular
drills and maintain records of
attendance and outcomes
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: Develop evaluation criteria and
conduct assessments of current suppliers.in the future
<|end|>
<|nc|>
Type: N/A
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: Draft and sign a service
agreement with the IT provider
to outline expectations and
responsibilities.
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: Provide License of the
software
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: Establish a preventive
maintenance and calibration
schedule with automated
reminders for timely renewals.
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Scrape Waste,
Packaging waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to Environment Management System (ISO 14001: 2015) awareness and Internal Auditing as no objective evidence
found.
Clause: 7.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of EMS (ISO 9001:2015) were
conducted, however last Internal audit is still pending.
Clause: 9.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was notice that in job description, was not define the authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent of EMS personnel, no competency record was found.
Clause: 7.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the evaluation of supplier, and selection criteria as per standards requirement.
Clause: 8.4.1
ISO 9001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: TEST
Clause: DSASDSAD
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: sdaadsds
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: sdaadsds
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: Test Nc Record
Clause: 8.245
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no records of nonconformities or corrective actions were provided. There was no evidence that the organization is identifying and managing nonconformities as required by the Quality Management System.
Clause: Clause 10.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4

– QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4

– QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.2 QMSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QMS Management System (ISO 9001:
2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were
conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Air-Compressor, Welding Machines and Bending
Machines were not available.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: test
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: test
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 -QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization did not maintained the Quality Manual System which was identified in the last audit.
Clause: 7.5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the document review, it was found that the organization needs to provide a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis matrix. This analysis is essential for identifying and evaluating both external and internal issues that are relevant to the IMS (Quality, health safety and Environment Management System) standards. By conducting a thorough SWOT analysis, the organization can gain a better understanding of potential risks, challenges, and areas for improvement, allowing them to take proactive measures to enhance their IMS and ensure continuous compliance with industry standards. Minor NC, Clause No: 4.1 of IMS.
Clause: ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization had provided a management review meeting report; however, the agenda did not include the Previous status of MRM, the needs and expectations of interested parties, incidents, nonconformities, corrective actions and continual improvement, etc. which is a requirement as per ISO standards (Clause 9.3). This omission represents a minor nonconformity, as the management review process must comprehensively address all aspects of the IMS to ensure its continued suitability, adequacy, effectiveness, and alignment with the organization's strategic direction. It is recommended that future management review meetings incorporate IMS criteria to fully comply with ISO standards and support ongoing improvement.
Clause: 9.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no QMS, EMS competency record was found.
Clause: 7.2
ISO 9001:2015, 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no QHSE Objectives and targets   records was available.
Clause: 6.2., (ISO 9001:2015, 45001:2018)
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to provide the QMS Policy
Clause: 5.2 (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the feedback for customer satisfaction evaluation,
Clause: 8.2.2, 9.1.2(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was provided, but it was not covering the QMS criteria
Clause: 9.3
ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the document review, it was found that the organization has provided the HSE Objectives, but it was not covering the QMS Requirement. Minor NC
Clause: 6.2
ISO 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the document, it was notice that concern person has provided the competency certificate of ISO 14001”2015, but they have taken the ISO 9001:2015, 45001:2018’Standards.
Clause: 7.2
ISO 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that supplier list, supplier selection criteria form, and their evaluation form were not provided. Minor N-C
Clause: 8.4 -9001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organization has provide the internal audit report, but it was not covering the Quality standards.
Clause: 9.2, (ISO 45001:2018)
ISO (14001:2015, 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organization has provided the Management review report, but it was not covering the Quality standards.
Clause: 9.3(ISO 45001:2018 (ISO 14001:2015, 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was seen that organization need to provide waste management report or agreement, and environment monitoring report.
Clause: 6.1.2 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found, as well as training records as per scope of the organization was not available at the time of audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management Plan,  Stack Emission Report, Used Oil Waste, E-Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor for ISO 9001:2015 and ISO 14001:2015, as no competency record was found.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available. However, customer feedbacks and the complaints handling procedure is implemented.
Clause: 9.1.2 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted. However, the procedure is implemented.
Clause: 9.2 - (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that a sensitive meeting record like MRM with regards to QHSE was not conducted. However, the procedure is implemented.
Clause: 9.3 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. However, the procedure is implemented
Clause: 9.1.1 - (ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
7.1 (ISO 45001:2018, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not updated. However, the Incident Investigation Procedure is implemented.
Clause: 10.2 - (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and any 3rd party contract for waste management. However, a waste management procedure was implemented.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 - (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was verified that the Technician Job description was missing.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.5.3.1 - (ISO 9001:2015)
7.5.3 - (ISO14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: test
Clause: test
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: Test
Clause: test test
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: QHSE-7.1
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Test
Clause: Clause 5-3
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Test
Clause: Clause 5-3
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Test
Clause: Clause 5-3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management Air, Noise Monitoring Studies , Scrape Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found, as well as training records as per scope of the organization was not available at the time of audit.
Clause: 7.2 -QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 -QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Air, Noise Monitoring Studies, waste management plan, Scrape Waste, Wood Waste, Paint Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement
Clause: 10.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Test
Clause: QHSE-7.3
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Test
Clause: QHSE-7.3
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Test
Clause: QHSE-7.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented evidence of monitoring and reviewing information related to its interested parties and their relevant needs and expectations.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization has not maintained updated records for key operational resources, like the List of Equipment and Workshop Maintenance/Production Records, both last updated in 2022.
Clause: Clause 7.1.5.1/Clause 8.1.2
(ISO 9001:2015/ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, It was found  that the calibration certificates for monitoring and measuring equipment were all dated 2021 and 2022, with no recent calibration records available.
Clause: Clause 7.1.5.2/9.1.1
(ISO 9001:2015/ISO 140012:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented evidence of monitoring and reviewing information related to its interested parties and their relevant needs and expectations.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization has not maintained updated records for key operational resources, like the List of Equipment and Workshop Maintenance/Production Records, both last updated in 2022.
Clause: Clause 7.1.5.1/Clause 8.1.2
(ISO 9001:2015/ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, It was found  that the calibration certificates for monitoring and measuring equipment were all dated 2021 and 2022, with no recent calibration records available.
Clause: Clause 7.1.5.2/9.1.1
(ISO 9001:2015/ISO 140012:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization have not maintain an updated training plan and training matrix, with the last documented revision dating back to 2022.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented evidence of monitoring and reviewing information related to its interested parties and their relevant needs and expectations.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization has not maintained updated records for key operational resources, like the List of Equipment and Workshop Maintenance/Production Records, both last updated in 2022.
Clause: Clause 7.1.5.1/Clause 8.1.2
(ISO 9001:2015/ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, It was found that the calibration certificates for monitoring and measuring equipment were all dated 2021 and 2022, with no recent calibration records available.
Clause: Clause 7.1.5.2/9.1.1
(ISO 9001:2015/ISO 140012:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization have not maintain an updated training plan and training matrix, with the last documented revision dating back to 2022.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to identify, document, and monitor all related environmental impacts that affect the Environmental Management System (e.g., waste management, hazardous waste, etc.).
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization shall ensure the determination and updating of legal requirements, as well as other hazards, OH&S risks, and the OH&S management system, retaining documented information as appropriate.
Clause: Clause 6.1.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training  and assessment for handling emergency situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that the organization did not provide the previous year's QHSE Internal Audit Report for review.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of customer feedback used to monitor customer perceptions were not available for assessment. The submitted records were dated 2016 and 2022, whereas at least the most recent feedback should have been retained.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide any records of the previous year’s Management Review Meetings (MRM)—including meeting minutes or action plans—for verification.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included some key elements such as policies, asset lists, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3, Clause 7.1.5 & Clause 7.1.5.1 
(ISO 9001:2015, ISO 14001:2015& ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the submitted HSE statistics were only updated up to the year 2022. There was no evidence of HSE performance data for the year 2024 or the current year, which indicates a lack of regular monitoring and updating of HSE performance records.
Clause: Clause 9.1.1
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the Quality Objective were not updated
as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were
conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:

During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:

During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company need to provide competency certificate of 9001, 14001, 45001 standards requirement
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company must provide an equipment list along with calibration records and, if required, maintenance reports.
Clause: 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: the company need to provide supplier, contractor  evaluation forms, and selection criteria as per standards requirements
Clause: 8.4
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company need to provide mock drill reports
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: company must provide the internal audit report as per standards requirement
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company need to provide management review meeting
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent HSE personnel, no competency record was found.
Clause: 7.2
ISO 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3 -14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that in job description, was not define the role, responsibilities and authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
ISO 9001:2015,  14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3 -14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company needs to provide the supplier list, selection criteria, or evaluation forms
Clause: 8.4-9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that in job description, was not define the role, responsibilities and authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3 -14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company needs to provide the supplier list, selection criteria, or evaluation forms
Clause: 8.4-9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization needs to provide the job description in which has been delineated the rule, responsibilities and authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent HSE personnel, no competency record was found.
Clause: 7.2
ISO 9001:2015,14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 6.1.2.2(ISO 45001:2018)
8.1(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:

During audit it has been noticed that, job description of staff specially
QHSE and IT Personnel’s were not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Electrical Waste,
Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates were expired at the time of audit.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:

The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Air Monitoring Study, waste management,
Recycle Waste, Packaging waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:

The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:

During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization has established management review procedures as per ISO 9001:2015 (Clause 9.3), ISO 14001:2015 (Clause 9.3), and ISO 45001:2018 (Clause 9.3). However, no records of conducted Management Review Meetings (MRM) were provided during the audit. This constitutes a nonconformity, as documented evidence is required to demonstrate that reviews were performed, decisions were made,
Clause: ISO 14001:2015 (Clause 9.3), and ISO 45001:2018 (Clause 9.3)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide the job description in which has been delineated the rule, responsibilities and authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent HSE personnel, no competency record was found.
Clause: 7.2
ISO 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 6.1.2.2(ISO 45001:2018)
8.1(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 07	MINOR NC - 02	During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 08	MINOR NC - 02	During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that in job description, was not define the role, responsibilities and authority
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3 -14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 6.1.2.2, (ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company needs to provide the supplier list, selection criteria, or evaluation forms
Clause: 8.4-9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QMS personnel, and competency record were found.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit report for the requirements of ISO 9001:2015 were not provided.
Clause: 9.2
(ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was notice that in job description, the authority was not delineated
Clause: 5.3
ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization
need to provide the internal audit report as
per ISO Standards.
Clause: 9.2
ISO 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that Organization needs to prepare continual improvement plan
Clause: 10.3
ISO 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QMS personnel, and competency record were found.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that company need to provide the supplier evaluation forms, as per ISO standard.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit report for the requirements of ISO 9001:2015 were not provided.
Clause: 9.2
(ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: The organization didn’t provide license of the software they are using suspecting the use of pirated softwares
Clause: 7.1.5.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
It was noticed, that no time frame was defined to achieved the quality
objective at the time of audit.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QMS Management System (ISO 9001:
2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were
conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During audit it was noticed that, although organization was conducting
the management Review Meeting, however, it was not covered the
complete criteria of Quality Management Systems (ISO 9001: 2015)
standard requirement.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not
available at the time of audit, however, organization need to take
necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit
Clause: 5.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
2. 02 minor
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:

The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE's).
Clause: 8.1.2- ОHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit it was noticed that, although organization was
conducting the MRM on 11 April, 2025, however, it was not covered the
complete scope of the Quality Management (ISO 9001: 2015) standard
requirement.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted
during the internal audit has no corrective action taken against them.
The organization need to take necessary action and maintained the
documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the
QHSE management system through the use of the quality policy, quality
objectives, and audit results, analysis of data, corrective action and
management review & needs or opportunities that shall be addressed as
part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not
developed for the demonstration of authorities and reporting hierarchy, as well
as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Chemical Waste,
Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found, as well as training records as
per scope of the organization were not available during the audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not
available at the time of audit, however, organization need to take
necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the
QHSE management system through the use of the QHSE policy, QHSE
objectives, and audit results, analysis of data, corrective action and
management review & needs or opportunities that shall be addressed
as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - ОHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:

During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard requirement.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:  

The organization didn't provide license of the software they are using suspecting the use of pirated software's.
Clause: 7.1.3- QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:

During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5-QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Environmental Monitoring Studies, waste
management, Gypsum, Concrete Waste, Sludge Waste Hazard waste
etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:

The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not
available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information:
Only few documents were not reviewed and approved by the relevant
authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01)
and QHSE Objective (IMS-OTK-F01), etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources: 
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Environmental Monitoring Studies, waste
management, General Waste, Recycling Waste, Concrete Waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not
developed for the demonstration of authorities and reporting hierarchy, as well
as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Chemical Waste,
Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found, as well as training records as
per scope of the organization were not available during the audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not
available at the time of audit, however, organization need to take
necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the
QHSE management system through the use of the QHSE policy, QHSE
objectives, and audit results, analysis of data, corrective action and
management review & needs or opportunities that shall be addressed
as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the
QHSE management system through the use of the quality policy, quality
objectives, and audit results, analysis of data, corrective action and
management review & needs or opportunities that shall be addressed
as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not
available at the time of audit.
Clause: 5.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the HSE Objective were not updated as
appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to HSE Management System (ISO 14001:2015, ISO 45001: 2018) awareness and Internal Auditing as no objective
evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noticed that although the organization was
conducting HSE audits, not all departments were covered for the
implementation of HSE standard requirements.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to
control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted
during the internal audit has no corrective action taken against them.
The organization need to take necessary action and maintained the
documented evidence.
Clause: 10.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the
QHSE management system through the use of the quality policy, quality
objectives, and audit results, analysis of data, corrective action and
management review & needs or opportunities that shall be addressed
as part of continual improvement.
Clause: 10.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastrucuture:

The organization didn't provide license of the software they are using suspected the use of pirated software's
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: update the compliance
register.
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: update the quality objectives
with the relevant stakeholders
and ensure alignment with
current business goals.
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: Identify and enroll key staff in
QHSE awareness and internal
audit training programs.
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: Revise the audit plan to
include all QHSE elements and
conduct a follow-up audit to
address gaps.
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: Implement a standardized agenda
template for all future
management review meetings
with clear responsibilities assigned
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: Develop an annual emergency
training schedule with regular
drills and maintain records of
attendance and outcomes.
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:

The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: current suppliers.in the future.
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: Provide License of the
software
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: Establish a preventive
maintenance and calibration
schedule with automated
reminders for timely renewals.
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: Since EXL has just started its company
operations in Jan'25, the company
intends to conduct the first internal audit
by March'25
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During audit it was noticed, although Organization was conducting the
Meeting on regularly and maintained minutes as appropriate, however,
it was not covered the criteria of the QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) standard requirement.
Clause: 9.3 – QHSE
Corrective Action: EXL will include this in the next
monthly meeting scheduled in
Feb'25
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: EXL shall prepare the emergency
response plan and provide basic
training to its staff by June 2025
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: EXL maintains a performance
evaluation form for its empoyees.
The supplier evaluation form shall
be executed from March'25
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: Currently, EXL is using Microsoft
defender (licensed with Microsoft 365)
The new tool will be installed by
June'25
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Air, Noise Monitoring Studies, waste
management, Scarpe Waste, Concrete Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Generator, Excavator, Shovel, Mobile Crane and Backhoe
Loader were not available at the time of audit.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Environmental Monitoring Studies, waste
management, General Waste, Recycling Waste, Concrete Waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:

During audit it was noticed that, the QHSE Objective were not updated
as appropriate, for the current year (2025) as per standard
requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting
the Internal Audit, however, it was not covered the complete scope of
QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) standard
requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the Minutes of the Management
Review Meeting did not comprehensively address all the criteria
required under the Quality, Health, Safety, and Environmental (QHSE)
standards.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
Although Organization was established the QHSE Objective, however It was observed that no time frame was defined to achieved the QHSE objective as per standard requirement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training records for handling emergency situations (such as Basic First Aid and Basic Firefighting) was not available in accordance with standard requirements
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, QHSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the  that the staff job descriptions were not available at the time of the audit.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented evidence of
monitoring and reviewing information related to its interested parties and
their relevant needs and expectations
Clause: Clause 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization has no properly trained competent person relevant to Quality Management System(ISO 9001:2015) awareness and internal auditing as no objective evidence found.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to determine and apply criteria for the evaluation, selection, performance monitoring, and re-evaluation of external providers in accordance with standard requirements.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found  that internal audit records for the Quality Management System (QMS) requirements were not available for verification.
Clause: Clause 9.2
(ISO 9001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not shared any record of Management Review Meetings (MRM) and did not shared  any records (e.g., minutes or action plans)  for verification.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that the most recent customer feedback records available were dated 2021–2022.No current or recent feedback data was presented to demonstrate ongoing monitoring of customer satisfaction, as required by the standard.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included some key elements such as policies, asset lists, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3, Clause 7.1.5 & Clause 7.1.5.1 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there were no available records of method statements or work instructions for key operational processes.
Clause: Clause 8.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization have not presented documented quality and environmental objectives and targets for the current year.
Clause: Clause 6.2
(ISO 9001 & ISO 14001)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided, however,  procedure is implemented.
Clause: Clause 9.3 
(ISO 90001:2015 & ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization has a comprehensive IT policy and procedure; however, it was observed that the documentation of approved software, antivirus tools, firewalls, and their license details, were not presented.
Clause: Clause 7.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor for ISO 9001:2015, 14001:2015, and 45001:2018, as no competency record was found.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2 - (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that a sensitive meeting record like MRM with regards to QHSE had not been conducted yet. However, the procedure is implemented.
Clause: 9.3 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT-related matters was not well trained based on appropriate education, training, or experience.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has servers; however, IT procedures are missing to secure the company's electronic data and records
Clause: 7.1.3 - (ISO 9001:2015)
 7.5.3 - (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 - (ISO 9001:2015)
6.1.2 - (ISO 45001:2018)
8.1 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not updated.
Clause: 10.2 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation were not evidenced during the audit.
Clause: 8.4 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). However, the emergency response procedure is implemented.
Clause: 8.2 - (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it has been observed that the QHSE policy is not displayed.
Clause: 5.2.2 - (ISO 9001:2015, ISO 14001:2015, ISO 
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for selecting the supplier were not properly implemented.
Clause: 8.4.1 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3 - ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the HSE in-house course material for training was not available.
Clause: 7.3 - ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.1.3 - (ISO 9001:2015)
 7.5.3 - (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor for ISO 9001:2015, 14001:2015, and 45001:2018, as no competency record was found.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2 - (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that a sensitive meeting record like MRM with regards to QHSE was not conducted. However, the procedure is implemented.
Clause: 9.3 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. Moreover, there is no procedure to evaluate employee performance.
Clause: 9.1.1 - (ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT-related matters was not well trained based on appropriate education, training, or experience.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 - (ISO 9001:2015)
6.1.2. - (ISO 45001:2018)
8.1 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and a waste management procedure.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 - (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it has been observed that the QHSE policy is not displayed.
Clause: 5.2.2 - (ISO 9001:2015, ISO 14001:2015, ISO 
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for selecting the supplier were not properly implemented.
Clause: 8.4.1 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the HSE in-house course material for training was not available.
Clause: 7.3 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.1.3 - (ISO 9001:2015)
 7.5.3 - (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that the current state of the workspace does not meet the requirements for a clean, organized, and conducive working environment. This may impact employee performance, hygiene, and the overall effectiveness of the quality management system.
Clause: 7.1.4 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, the procedure for conducting risk assessment was available. However, they did not follow the risk assessment procedure properly.
Clause: 6.1
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that the calibration certificates records were not available.
Clause: 7
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the list of the tools, equipment, plant and machineries used by the client was not presented at the time of the assessment.
Clause: Clause 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Suppliers List and sample of completed suppliers’ evaluation were not available for review.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was verified that the procedure for internal audit was available, however, the QHSE Internal Audit report plan and findings records were not evidenced during the audit.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the personnel responsible for reporting and assessing the organization’s management systems did not present training records demonstrating foundational knowledge of the QHSE Management System, including awareness and internal auditing skills.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, the organization was unable to provide documented evidence of employee performance evaluations.
Clause: Clause 9.1.1- QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present the calibration and inspection plan for the tools and equipment used in the operations.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the organization has established a procedure for Customer Feedback, Complaint, and Satisfaction to monitor the system and verify customer perception, however, the last documented feedback was dated 01-05-2019. The organization is encouraged to update and maintain current records to ensure continued relevance and effectiveness of the process.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration certificates of weight machines were not available as per standard requirement
Clause: 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization could not present documented records of software licenses for review. To align with ISO 14001:2015 (Clause 6.1.3) and ISO 45001:2018 (Clause 6.1.3), maintaining such records is recommended to ensure compliance with legal requirements
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: The organization is required to perform and document internal audits as per ISO [Standard] Clause 9.2. Currently, no evidence of internal audit reports was available for review
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that the organization has not made available the updated organizational chart and employees' job descriptions defining roles, responsibilities, and authorities.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that Quality Objective and Targets for 2025 was not provided for review.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization has no properly (competent) trained personnel relevant to Quality Management System (ISO 9001:2015) awareness and internal auditing as no objective evidence found.
Clause: Clause 7.2
(ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization did not share the Quality Management System (ISO 9001:2015) Internal Audit Report for review.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client confirmed that they have warehouse/storage but the products/materials handling, receiving, storage and dispatching procedure was not shared for review.
Clause: Clause 8.1 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not provide documented information or evidence related to the tools, equipment, and machinery currently in use for its operations. Furthermore, no preventive maintenance records or plans were made available to demonstrate how these assets are maintained to ensure their continued suitability, safety, and effectiveness.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included some key elements such as policies, asset lists, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3, Clause 7.1.5 & Clause 7.1.5.1 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented safety methods and work instructions, for assessment.
Clause: Clause 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that documented procedures related to several core components (e.g. Context of the Organization, Management Review, Internal Audit, Risk Assessment, etc.) of the QMS were not signed by the top management.
Clause: Clause 7.5.1 & Clause 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: The organization must establish and apply criteria for the evaluation, selection, performance monitoring, and re-evaluation of external providers in accordance with the requirements of the standard.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records to monitor the degree of customer perceptions were not available as the time of the assessment.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that sensitive meeting record like MRM were not presented, however the MRM procedure was available.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the organization was not updating
Quality Objective as appropriate, for the current year (2024) as per
standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO
9001:2015,14001:2015 & ISO 14001:2015 was
conducted, However, the Internal audit procedure
and the audit plan were not provided.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk
assessment was available. However, risk
assessments were not evident.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register
was not evident.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the some of the procedures (internal Audit, Management Review meeting, risk assessment, etc. were not available
Clause: 7.5.3.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization did not provide the Swot analysis
Clause: 4.1.
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information:
Only few documents were not reviewed and approved by the relevant
authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01)
and QHSE Objective (IMS-OTK-F01) etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks: 
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
 During audit it was noticed that, the QHSE Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 — QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2  - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information:
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01), etc. at the time of audit
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no updated document for the environmental impact assessment form. However, the procedure is implemented.
Clause: 6.1.3 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the competency of the individual assigned to IT matters was identified through the Job Description; however, supporting competency certificates were not provided for verification.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection.
Clause: 7.1.3 - (ISO 9001:2015)
7.5.3 -  (ISO 45001:2018), (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper coding in various documents (IT job description, SWOT analysis, List of equipment, etc.), and revision details are missing
Clause: 7.5.3.2 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization did not provide waste management records. However, waste manifests were available.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noticed that customer feedback and the customer complaint registry were available. However, customer feedback and the complaints handling procedure were not available.
Clause: 9.1.2 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that Job descriptions were not acknowledged by the employee.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that Job descriptions were not approved by Top Management.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives were available, but the timeline (start & end) for the monitoring of achievement was not specified.
Clause: 6.2.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provided evidence of identifying and documenting the needs and expectations of relevant interested parties.
Clause: Clause 4.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the document review, it was noted that the company must update its legal compliance register to reflect the change from Federal Law 08-1980, (Ref: GPSC-HSE-F-02) to the updated Federal Law 33-2021. 	4.1, 4.2, 7.5-9001:2015
Clause: 4.1, 4.2, 7.5-9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information: 
The organization did not maintain the QHSE Manual, as identified during the previous audit.
Clause: 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information: 
The organization did not maintain the QHSE Manual, as identified during the previous audit.
Clause: 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information: 
The organization did not maintain the QHSE Manual, as identified during the previous audit.
Clause: 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training Records for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Debris Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Debris Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: While the organization has identified and documented the needs and expectations of interested parties, there is no documented evidence of internal and external issues being determined, such as through a SWOT or equivalent analysis.
Clause: Clause 4.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that a completed and updated legal register was not available, which limited the ability to verify the organization’s implementation and monitoring of its compliance obligations.
Clause: Clause 4.2/Clause 6.1.3
(ISO 9001:2015) / (ISO 14001:2015  & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the submitted risk assessment register was last updated in 2019. This does not meet the requirement for regular (at least annual) review to ensure that risk assessments remain up to date and reflect current operational conditions and changes.
Clause: Clause 6.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization submitted the Environmental Aspect & Impact Procedure; however, the corresponding Environmental Aspects & Impacts Register was not provided. The absence of this register prevents verification of identified environmental aspects, associated risks, applicable operational controls, and evidence of compliance.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the organization provided the QHSE Training Matrix; however, the corresponding training plan was not presented during the audit.
Clause: Clause 7.2
(ISO  9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The requirements for Internal audit as per ISO,45001:2018 were available however no internal audit report has been provided.
Clause: 9.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to OHSMS was not provided however procedure is implemented.
Clause: 9.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk assessment was available however risk assessments was not evidenced.
Clause: 6.1.1(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using
Clause: 7.1.5.1((ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (first aid, fire fighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that objectives were available, but the SMART Goal for the monitoring of achievement was not specified
Clause: 6.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees were not found.
Clause: 5.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The requirements of internal audit for ISO 9001:2015,14001:2015 & ISO 14001:2015 were available, however last Internal audit is still pending. (For AUH)
Clause: 9.2.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that the legal register was not updated with current scenario.
Clause: 6.1.3
ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related matter were not found well trained on the basis of appropriate education, training, or experience
Clause: .	7.2
(ISO 9001:2015, 14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015),6.1.2.2,(ISO 45001:2018),8.1
ISO (14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software they are using
Clause: 7.1.5.1(ISO 9001:2015)
6.1.2.2(ISO 45001:2018)
8.1(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During audit, it has been observed that the QHSE policy is not available at the time of audit
Clause: 5.2.2.
(ISO 9001:2015,14001:2015,
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During audit, it has been observed that the QHSE objectives is not signed by the authority. Moroever it is not communicated to the staff.
Clause: 6.2.1
(ISO 9001:2015,14001:2015,
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per
ISO 9001:2015,14001:2015,45001:2018 were
available however not all requirements were
covered in the report
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QHSE was provided
however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO
related matter were not found well trained on the
basis of appropriate education, training, or
experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and
records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy
and procedure to control cyber security matters,
threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the
software they are using
Clause: 7.1.5.1((ISO
9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The requirements for Internal audit as per ISO 9001:2015,14001:2015,45001:2018 were available however no internal audit report has been provided.
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related matter were not found well trained on the basis of appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO related matter were not found well trained on the basis of appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (first aid, fire fighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3 (ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives were available, but the SMART Goal for the monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per ISO 14001:2015,45001:2018 were available however not all requirements were covered in the report
Clause: 9.2
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to HSE was provided however not all requirements were covered.
Clause: 9.3
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was available however risk assessments was not evidenced.
Clause: 6.1.1
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related matter were not found well trained on the basis of appropriate education, training, or experience.
Clause: 7.2
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO related matter were not found well trained on the basis of appropriate education, training, or experience.
Clause: 7.2
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3.1
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that objectives were available, but the SMART Goal for the monitoring of achievement was not specified
Clause: 6.2
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees were found however they were not communictaed as no signatures of employees were present.
Clause: 5.3
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that suppliers are not been evaluated on regular basis as no records have been provided.
Clause: 8.4.3
14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per
ISO 9001:2015 were available however not all
requirements were covered in the audit report
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QMS was provided
however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The person who was responsible to assess IT related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO
related matter were not found well trained on the
basis of appropriate education, training, or
experience.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and
records
Clause: 7.5.3.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy
and procedure to control cyber security matters,
threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the
software they are using
Clause: 7.1.5.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that objectives
were available, but the SMART Goal for the
monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015))
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees
were found however they were not communicated
as no signatures of employees were present.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that suppliers are not
been evaluated on regular basis as no records have
been provided.
Clause: 8.4.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per ISO
9001:2015were available however not all
requirements were covered in the report
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QMS was provided
however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT
related matter were not found well trained on the
basis of appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and records
Clause: 7.5.3.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives were
available, but the SMART Goal for the monitoring of
achievement was not specified
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees
were found however they were not communicated as
no signatures of employees were present.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that suppliers are not been
evaluated on regular basis as no records have been
provided.
Clause: 8.4.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per
ISO 9001:2015,14001:2015,45001:2018 were
available however not all requirements were
covered in the report
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QHSE was provided
however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO
related matter were not found well trained on the
basis of appropriate education, training, or
experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and
records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy
and procedure to control cyber security matters,
threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the
software they are using
Clause: 7.1.5.1((ISO
9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives
were available, but the SMART Goal for the
monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees
were found however they were not communictaed
as no signatures of employees were present.
Clause: 5.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that the records of tool
box meetings, mock drills and emergency response
team were not eveident.
Clause: 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the record of waste management was
not provided Moroever environmenatal aspect and
impact of the organziation was not sepcified.
Clause: 6.2
(ISO14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that suppliers are not
been evaluated on regular basis as no records have
been provided.
Clause: 8.4.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found, as well as training records as per scope of organization was not available at the time of audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available. However, customer survey reports were evident.
Clause: 9.1.2 (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 14001:2015 was conducted in December; however, the last Internal audit documentation is still pending.
Clause: 9.2 (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
6.1.2.2 (ISO 45001:2018)
8.1 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that the records of incidents and accidents were not provided.
Clause: 10.2 (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was evident that the supplier evaluation procedure was not available for verification. However, supplier evaluations were evidenced during the audit.
Clause: 8.4 (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit employee job descriptions were not available.
Clause: 5.3 (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2 (ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was verified that the technical personnel's Job descriptions were missing.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that objectives were available, but the timeline (start & end) for the monitoring of achievement was not specified.
Clause: 6.2.2 - (ISO 9001:2015,
ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that some of the competency training records of the emergency response team (ERT) were missing.
Clause: 8.2   - (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per
ISO 9001:2015,14001:2015,45001:2018 were
available however not all requirements were
covered in the report
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QHSE was provided
however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk register was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess ISO
related matter were not found well trained on the
basis of appropriate education, training, or
experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and
records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy
and procedure to control cyber security matters,
threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the
software they are using.
Clause: 7.1.5.1((ISO
9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives
were available, but the SMART Goal for the
monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees
were found however they were not communictaed
as no signatures of employees were present.
Clause: 5.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that the records of tool
box meetings, mock drills and emergency response
team were not eveident.
Clause: 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the record of waste management was
not provided Moroever environmenatal aspect and
impact of the organziation was not sepcified.
Clause: 6.2
(ISO14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that suppliers are not
been evaluated on regular basis as no records have
been provided.
Clause: 8.4.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Waste Management, Scrap Waste, Hazard waste, etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the HSE management system through the use of the HSE policy, HSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor for ISO 9001:2015 and ISO 14001:2015, as no competency record was found.
Clause: 7.2  (ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available. However, customer feedbacks and the complaints handling procedure is implemented.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted. However, the procedure is implemented.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that a sensitive meeting record, such as an MRM, regarding QHSE was not conducted. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. However, the procedure is implemented.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
7.1 (ISO 45001:2018, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not updated. However, the Incident Investigation Procedure is implemented.
Clause: 10.2
- (ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization lacks waste management records and a third-party contract for waste management. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3
ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was verified that the Technician Job description was missing.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.5.3.1
(ISO 9001:2015, 7.5.3 -14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks
were not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The requirements for Internal audit as per ISO
9001:2015,14001:2015,45001:2018 were available
however no internal audit report has been
provided.
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting
record like MRM with regards to QHSE was not
provided however procedure is implemented.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk assessment was
available however risk assessments was not
evidenced.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT related
matter were not found well trained on the basis of
appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are
missing to secure company electronic data and
records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy
and procedure to control cyber security matters,
threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (first aid,
firefighting, work at height) in the company to ensure
the competency of personnel
Clause: 7.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company is taking
third party services for IT however that there is no
signed agreement between the organization and
the IT service provider.
Clause: 8.4.3 (ISO
9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit supplier evaluation record was not
provided
Clause: 8.4.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives
were available, but the SMART Goal for the
monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees
were not found.
Clause: 5.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The procedures for conducting internal audits, as per the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, are available. However, the corresponding internal audit reports have not been provided.
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the procedure for risk assessment was available however risk assessments was not conducted.
Clause: 6.1.1(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible to assess IT and ISO related matter were not found well trained on the basis of appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has not provided the license documentation for the software currently in use.
Clause: 7.1.5.1((ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit supplier evaluation record was not provided
Clause: 8.4.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that objectives were available, but the SMART Goal for the monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees were not found.
Clause: 5.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The required documents for Internal audit as per ISO 9001:2015,14001:2015,45001:2018 were available however not all requirements were covered in the report
Clause: 9.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was provided however not all requirements were covered.
Clause: 9.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives were available, but the SMART Goal for the monitoring of achievement was not specified
Clause: 6.2
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, job description record of employees were found however they were not communictaed as no signatures of employees were present.
Clause: 5.3
(ISO 9001:2015,14001:2015,45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, the record of waste management was not provided Moroever environmenatal aspect and impact of the organziation was not sepcified.
Clause: 6.2
(ISO14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015, ISO 14001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization is using the QRS logo on its products.
Clause: 8.5.2 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the QMS, EMS, and OHS objectives are not signed and stamped by the authority.
Clause: 6.2.1
(ISO 9001:2015,14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Some of the Job descriptions were not acknowledged by the employee and were not approved by the top management.
Clause: 5.3
(ISO 9001:2015,14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the job descriptions were not aligned with the standard requirements, as they did not adequately reflect the employees' roles and authorities
Clause: 5.3
(ISO 9001:2015,14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that some documents were not maintained with appropriate document reference numbers.  (Job descriptions, Calibration Records, Organizational Chart etc.)
Clause: 7.5.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE, HACCP personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company must provide a detailed list of all equipment and machinery, along with the corresponding calibration certificates, where required.
Clause: 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization didn’t provide license of the software and their details
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report.
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation report.
Clause: 9.1.2-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent Internal Auditor as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 02	MINOR NC - 02	The internal audit for the requirements of ISO 9001:2015, 14001:2015 & ISO 14001:2015 were not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided.
Clause: 9.3
(ISO 9001:2015,ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that employee performance evaluation was not conduct. However procedure is implemented.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has server however IT procedures are missing to secure company electronic data and records
Clause: 7.5.3.1
(ISO 9001:2015)
 7.5.3 
(ISO 14001:2015,ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 (ISO 9001:2015)
6.1.2.2 (ISO 45001:2018)
8.1 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3 (ISO 9001:2015)
8.4.4.2(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, Responsibilities & Authorities:
During the audit, it was noted that while the organizational chart was provided, the corresponding job descriptions for staff members were not available for review.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that the organization did not present objective evidence demonstrating that a properly trained and competent individual is assigned responsibility for the Quality Management System.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noted that the submitted internal audit documents—including the audit plan, checklist, and summary report—were not aligned with the organization's approved internal audit procedure and the prescribed formats referenced therein. Additionally, the internal audit summary report did not bear the signature of the auditor, which is essential for validating the authenticity and accountability of the audit process
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified that sensitive meeting records—such as Management Review Meetings (MRM) related to the QMS—were not provided; however, the Management Responsibility Procedure was implemented.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noted that documented records reflecting customer feedback—used to evaluate customer satisfaction—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Control of externally provided processes, products, and services:
During the audit, the suppliers' list was made available; however, the organization is required to establish and apply defined criteria for the evaluation, selection, performance monitoring, and re-evaluation of external providers, in accordance with relevant standard requirements.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual Improvement:
The organization has not determined or communicated a structured approach for continual improvement of the quality management system, including evaluation of results and integration into relevant processes, as required by ISO 9001:2015.
Clause: Clause 10.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented Information:
During the audit, it was noted that certain documents had not been reviewed or approved by the designated responsible personnel before use. This may lead to inconsistencies or outdated information being applied in operational activities.
Clause: Clause 7.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, The organizational chart was not
developed for the demonstration of authorities and reporting hierarchy,
as well as job description of staff was not available at the time of audit.
Clause: 5.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. Environmental Monitoring Study, waste
management, Scrap Waste, Chemical Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal
requirement and other Hazard, OH&S risk and OH&S Management
systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the HSE Objective were not updated as
appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to HSE Management System (ISO 14001:
2015, ISO 45001: 2018) awareness and Internal Auditing as no objective
evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to HSE was not provided however procedure is implemented.
Clause: 9.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff specially
QHSE and IT Personnel’s were not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Concrete Waste, Scrap
Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
Clause: 8.4.3 - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection
certificates of Tools/Equipments were not available as per standard
requirement.
Clause: 7.1.5 – QMS
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and
reduction of OH&S risks by using administrative control (thorough
proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, The organizational chart was not
developed for the demonstration of authorities and reporting hierarchy.
Job description of staff were not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related
environmental impacts that affect the organization environmental
management systems, (e.g. waste management, Chemical Waste,
Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained
(Competent) Person relevant to QHSE Management System (ISO 9001:
2015, ISO 14001: 2015 and ISO 45001: 2018) awareness and Internal
Auditing as no objective evidence found, as well as training records as
per scope of the organization were not available at the time of audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO
14001:2015 & ISO 14001:2015) were conducted, however last Internal
audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with
regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency
situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)
were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of
external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer
feedback to monitor the degree of customer perceptions were not
available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services
for IT however that there is no signed agreement between the
organization and the IT service provider.
8.4.3 - QMS
Clause: 8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
The organization didn’t provide license of the software they are using
suspecting the use of pirated software’s.
Clause: 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the document review, it was found that the organization has provide list of equipment, however did not provide the calibration certificate, or maintenance report.
Clause: ISO: 2200:2018 & HACCP-7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company needs to provide the supplier evaluation records.
Clause: ISO: 22000 7.1.6, 8.5.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
Organization did not maintain the Quality Manual System which was identified in the last audit.
Clause: 7.5.3.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the Information Security Management System (ISMS), were not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: o ensure compliance and effective implementation of our management systems, the company shall conduct comprehensive training programs on ISO 14001:2015 (Environmental Management) and ISO 45001:2018 (Occupational Health & Safety) standards for all relevant personnel.
Clause: 7.2-ISO 14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company shall conduct regular emergency mock drills (e.g., fire evacuation, chemical spill, or first aid scenarios) to test preparedness, validate response procedures, and ensure compliance with ISO 45001:2018 Clause 8.2 (Emergency Preparedness and Response). a detailed report
Clause: 8.2-ISO:14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company shall establish, maintain, and retain documented records of supplier evaluation and selection criteria to ensure all vendors meet required quality, environmental, health, and safety standards (per ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018)
Clause: 8.4
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: To ensure compliance and enhance workplace safety and environmental management, all employees are required to undergo training on the requirements of ISO 14001:2015 (Environmental Management) and ISO 45001:2018 (Occupational Health & Safety) standards.
Clause: 7.2-14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: the company must maintain documented records of supplier evaluation and selection criteria to ensure compliance with quality, environmental, and occupational health & safety standards, as well as to uphold supply chain reliability and performance.
Clause: 8.4-ISO: 9001, 14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per ISO 45001:2018 Clause 8.2 (Emergency Preparedness and Response), the company must conduct regular mock drills to evaluate the effectiveness of emergency procedures and maintain detailed mock drill reports. These reports shall include the drill objectives, scenarios, participants, observations, identified gaps, corrective actions, and overall effectiveness to ensure continual improvement in occupational health and safety management.
Clause: 8.2-ISO:14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: the company has previously focused on quality management reports, the internal audit program must now expand its scope to include compliance with ISO 14001:2015 (Environmental Management) and ISO 45001:2018 (Occupational Health & Safety) requirements.
Clause: 9.2-ISO: 14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: the company's Management Review Meeting (MRM) currently addresses quality and operational metrics, it does not comprehensively cover Health, Safety, and Environmental (HSE) requirements as mandated by ISO 45001:2018 and ISO 14001:2015. To ensure full compliance
Clause: 9.3-ISO: 14001, 45001
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Air, Noise Monitoring studies, waste Management, Concrete waste, Scrap Waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01), and few Procedures etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (e.g. toolbox, HSE training, use of PPE’s etc.).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives, energy targets and planning to achieve them:
During the audit, it was observed that the EnMS objectives had not been updated for the current year (2025). The organization is required to establish and review EnMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
During audit it was observed, that personnel performing activities under the organization’s control were not fully aware of the energy policy, their roles in achieving energy objectives and targets, and the impact of their activities on energy performance. No documented evidence (e.g., training records, awareness sessions, communication materials) no objective was found.
Clause: 7.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to address risks and opportunities:
During the audit, it was found that the organization has not identified or assessed risks and opportunities that could impact the intended outcomes of the Energy Management System (EnMS), including the improvement of energy performance and the achievement of energy objectives.
Clause: 6.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate that the organization has determined internal/external issues (e.g., SWOT or equivalent analysis) or identified interested parties and their requirements that may impact the quality management system.
Clause: Clause 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several procedures (e.g., Internal Audit Procedure, Customer Feedback, Complaint & Satisfaction) and records (e.g., QMS Policy) were found to be either unsigned, lacking evidence of approval, or missing top management authorization—indicating a lack of formal control and validation of documented information. Additionally, some core procedures were not presented.
Clause: Clause 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, only training certificates related to the safe use of power tools were presented. However, no training/competency matrix or training calendar was provided to demonstrate the planning, evaluation, and maintenance of personnel competence relevant to the organization’s activities, particularly in interior decoration services.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that although the organizational chart was presented, the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Although a suppliers’ list was available during the audit, no documented evidence was provided to demonstrate that suppliers have been evaluated, their performance monitored, or re-evaluated periodically based on defined criteria.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in Quality Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No QMS internal audit report or records were presented during the audit, suggesting that internal audits may not have been properly planned, executed, or documented.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available. Additionally, the Management Responsibility Procedure was also not provided.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted that records of customer feedback used to monitor customer perception were not available during the audit.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives, energy targets and planning to achieve them:
During the audit, it was observed that the EnMS objectives had not been updated for the current year (2025). The organization is required to establish and review EnMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
During audit it was observed, that personnel performing activities under the organization’s control were not fully aware of the energy policy, their roles in achieving energy objectives and targets, and the impact of their activities on energy performance. No documented evidence (e.g., training records, awareness sessions, communication materials) no objective was found.
Clause: 7.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to address risks and opportunities:
During the audit, it was found that the organization has not identified or assessed risks and opportunities that could impact the intended outcomes of the Energy Management System (EnMS), including the improvement of energy performance and the achievement of energy objectives
Clause: 6.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities and authorities:
During the audit, it was observed that the organization has not developed an organizational chart to clearly define and demonstrate the authorities, responsibilities, and reporting hierarchy relevant to the Energy Management System (EnMS).
Clause: 5.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to address risks and opportunities:
During the audit, it was found that the organization has not identified or assessed risks and opportunities that could impact the intended outcomes of the Energy Management System (EnMS), including the improvement of energy performance and the achievement of energy objectives.
Clause: 6.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives, energy targets and planning to achieve them:
During the audit, it was observed that the EnMS objectives had not been updated for the current year (2025). The organization is required to establish and review EnMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
During audit it was observed, that personnel performing activities under the organization’s control were not fully aware of the energy policy, their roles in achieving energy objectives and targets, and the impact of their activities on energy performance. No documented evidence (e.g., training records, awareness sessions, communication materials) no objective was found.
Clause: 7.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Energy Review: 
During the audit, it was observed that the organization has not developed a formal energy review as required. There was no documented evidence demonstrating that an energy review process has been carried out to identify significant energy uses (SEUs), relevant variables, and energy performance indicators (EnPIs).
Clause: 6.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit it was observed, that although, organization was conducting the QHSE Internal Audit, however, it was not covered the scope of EnMS (ISO 50001: 2018) standard requirement.
Clause: 9.2 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified sensitive meeting record like MRM with regards to EnMS was not provided however procedure is implemented.
Clause: 9.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Hazard identification and assessment of risk opportunities:
During the audit, the organization did not presented the documented of hazard identification and risk assessment records. for document verification
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, the legal register was not available for document verification.
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities, and authority:
During the audit, the organizations current organizational chart was presented; however, the corresponding job descriptions for relevant personnel were not made available for review.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training records for personnel assigned to the monitoring and implementation of the QHSE Management System were not y available for review. Additionally, documented training programs and related records intended to support the ongoing development of staff competencies relevant to QHSE requirements could not be evidenced at the time of the audit.

Addressing this area may support the organization in further strengthening the demonstration of personnel competence and effective implementation of the QHSE Management System.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
During the audit, the organization did not provide the documents related to the OH & S records like (risk assessment, incident report and medical data) for verification of document.
Clause: 7.5.3
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects & Impacts:
The organization need to identify document and monitor all the related environmental aspects and impacts that affect the organization environmental management system. (e.g. waste management, hazard waste etc.)
Clause: 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Your NCR Statement Here
Clause: Criteria clause here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Recycle Waste, Packaging waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like HSE Manual (HSE-MN-01), HSE Policy (HSE-MR-F01) and HSE Objective (HSE-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that although the training procedure and some certificates were provided, the training/competency matrix and training calendar were not presented, reducing clarity on how training is planned and monitored.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate
that the organization has determined internal/external issues (e.g.,
SWOT or equivalent analysis) or identified interested parties and
their requirements that may impact the quality management system.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client did not present a training and competency matrix, training calendar, or any training certificates to demonstrate how personnel competence is managed and maintained in accordance with the applicable QHSE requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several procedures (e.g., Internal Audit Procedure,
Customer Feedback, Complaint & Satisfaction)  were found to be either unsigned, lacking evidence of
approval, or missing top management authorization—indicating a
lack of formal control and validation of documented information.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in
QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was
submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: No QHSE internal audit report or records were presented during the audit, suggesting that internal audits may not have been properly planned, executed, or documented.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available. Additionally, the approved Management Responsibility Procedure was also not provided.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9+001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling
emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the
standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
5.5 – (ISO 13485:2016)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Wooden Waste, Chemical/Paint Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE 
6.4.1 (ISO 13485:2016)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QHSE
8.2.4 - (ISO 13485:2016)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2	– QMS 
8.2.1 (ISO 13485:2016)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate that the organization has determined internal/external issues (e.g., SWOT or equivalent analysis) or identified interested parties and their requirements that may
impact the QHSE management system.
Clause: Clause 4.2
(ISO 9001:2015, ISO
14001:2015 & ISO
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a list of tools and equipment in use; however, no corresponding calibration or inspection reports were presented.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client provided a training and competency matrix and a training calendar; however, no training certificates were presented to demonstrate how personnel competence is managed and maintained in accordance with the applicable QHSE requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO
14001:2015 & ISO
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO
14001:2015 & ISO
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency
Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT
infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details
on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to present documented safety procedures and work instructions relevant to its operations, indicating noncompliance with the requirement to maintain documented information necessary for the safe execution of activities and consistent implementation of processes.
Clause: Clause 8.1.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization should continually improve the effectiveness of the QMS, EMS & OHSMS through the use of QHSE policies, objectives, and performance results.
analysis of data, corrective actions, management reviews, and by addressing relevant needs and opportunities as part of its continual improvement process.
Clause: Clause 10.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that while the organization maintains internal waste management records, supporting evidence such as waste collector receipts, disposal certificates, or government-approved waste transfer notes was not presented to verify actual disposal.
Clause: Clause 8.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that some form titles were incorrectly assigned. For example, a document labeled “Internal Audit Report Summary” contained content related to Toolbox Talks, while a document labeled “Toolbox Talks Format” contained findings from the Internal Audit Report.
Clause: Clause 7.5.2 & Clause 7.5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2 - (ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Some documents are not properly created with a document reference number. (QMS policy, HSE policy, List of suppliers, Objectives and planning actions, Job descriptions, etc.)
Clause: 7.5.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2 - (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, some procedures were not available for review and verification. (Customer feedback and complaints handling procedure, Risk assessment, Management review meeting, Internal audit, Incident and accident handling, waste management, etc.)
Clause: 7.5 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment / Risk registry was not available.
Clause: 6.1 - (ISO 9001:2015, ISO 14001:2015),
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available for verification.
Clause: 6.1.3 - (ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation forms were not available for verification.
Clause: 9.1.1 - (ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has servers; however, IT procedures are missing to secure the company's electronic data and records.
Clause: 7.1.3 - (ISO 9001:2015)
 7.5.3 - (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup, first aid, firefighting, work at height, or any other training in the company to ensure the competency of personnel.
Clause: 7.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the company is taking third-party services for IT; however, there is no signed agreement available between the organization and the IT service provider.
Clause: 8.4.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that supplier evaluations were not provided for verification.
Clause: 8.4.2 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1 - (ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2 - (ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2  - (ISO 14001:015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Some of the Job descriptions were not acknowledged by the employee.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Some of the Job descriptions were not approved by Top Management.
Clause: 5.3 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives were available, but the timeline (start & end) for the monitoring of achievement was not specified.
Clause: 6.2 - (ISO 9001:2015,
ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate that the organization has determined internal/external issues (e.g.,
SWOT or equivalent analysis) or identified interested parties and their requirements that may impact the QHSE
management system.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart was not available, and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present its updated 2025 QHSE objectives and targets.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented list of suppliers was not made available. In addition, there was no supporting evidence to confirm that suppliers are being evaluated, their performance monitored, or
re-evaluated at defined intervals based on established criteria.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5/Clause 8.1.4
(ISO 9001:2015/ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT
infrastructure was not fully available for review. This included key
elements such as IT policies, asset inventories, and details on
security controls—covering cybersecurity, threat management, and
data protection.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted that records of customer feedback used to monitor customer perception were not available during the audit.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present any documented procedure or process addressing the identification, handling, segregation, storage, and disposal of waste generated from its activities. Additionally, no records or evidence of the implementation of waste management practices were provided.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization did not share the Integrated Management System (9001, 14001 & 45001) Internal Audit Report for review.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meetings (MRM) related to QHSE, were not provided, and the procedure was also not available.
Clause: Clause 9.3 
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that while the list of machines, tools, equipment, and facilities, along with the calibration and inspection plan, were available, the corresponding calibration and inspection certificates were not available at the time of the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client  did not provide a training and competency matrix , a training calendar, and no training certificates were presented to demonstrate how personnel competence is managed
and maintained in accordance with the applicable QHSE
requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock
Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to present documented safety procedures and work instructions relevant to its operations, indicating noncompliance with the requirement to maintain documented information necessary for the safe execution of activities
and consistent implementation of processes.
Clause: Clause 8.1.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the core procedures (e.g., Internal Audit Procedure, Customer Feedback, Complaint & Satisfaction, etc.) were not presented for review.
Clause: Clause 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has already provided the competency records for ISO 9001:2015, but it must also submit the HSE (Health, Safety, and Environment) competency records to meet the requirements of ISO 14001:2015 and ISO 45001:2018.
Clause: 7.2-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: While the company has submitted the required job descriptions, the associated  authorities have not been explicitly outlined.
Clause: 5.3-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-IMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some of the organization’s Waste Disposal Permits were no longer valid at the time of review.
Clause: Clause 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that a few documents were not assigned a document number, e.g., Incident /Accident Register and Corrective Actions, Suppliers List, etc.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Packaging Waste, Plastic and Wooden Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Packaging Waste, Plastic and Wooden Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate that the organization has determined Internal/external issues (e.g., SWOT or equivalent analysis) or identified interested parties and their requirements that may impact the QHSE Management System.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its current QHSE Policy.
Clause: Clause 5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the  audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several key procedures and work instructions (e.g., Internal Audit, Customer Feedback, Complaint & Satisfaction) were not made available for review.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not present documented evidence (e.g., procedures, records, permits) demonstrating the implementation of processes for managing its environmental aspects and compliance obligations.
Clause: Clause 8.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present any documented risk assessment(s) for its processes, activities, or operations.
Clause: Clause 6.1/Clause 6.1.2
(ISO 9001:2015/ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No QHSE internal audit report or records were presented during the audit, suggesting that internal audits may not have been properly planned, executed, or documented.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. Additionally, the Management Responsibility Procedure was also not provided.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the OHSMS Policy was not available for verification.
Clause: 5.2 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was conducted. However, there is no Internal Audit report, and an Audit checklist was not available for verification.
Clause: 9.2 - (ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that some procedures are not available for verification (MRM, Training and Competency procedure, Customer feedback and complaints handling procedure, Risk assessment procedure, Waste management procedure, Incident and accident handling procedure, etc.)
Clause: 7.5 - (ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available for verification.
Clause: 6.1.3 - (ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation records were not provided for verification.
Clause: 9.1.1 - (ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT-related matters was not provided with competency certificates for verification at the time of the audit.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has servers; however, IT policies and procedures are missing to secure the company's electronic data and records. Moreover, there is no software license, antivirus, or firewall evident.
Clause: 7.1.3  - (ISO 9001:2015)
 7.5.3 - (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the awareness and competency of personnel.
Clause: 7.2 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not provided for verification.
Clause: 10.2 - (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the company is also taking third-party services for IT; however, there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3 -  (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2 - (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, supplier evaluation records were not available for verification.
Clause: 8.4 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available for verification.
Clause: 8.4 - (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available for verification.
Clause: 5.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2 - (ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it has been observed that the HSE objectives are not signed by the authority.
Clause: 6.2.1 - (ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for the selection of the supplier were not properly implemented.
Clause: 8.4.1 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the HSE in-house course material for training was not available.
Clause: 7.3 - ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the Attendance and Agenda for the management review meeting were not available for verification.
Clause: 9.3 - (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.5 - (ISO 9001:2015, ISO 14001:2015,ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to EMS Management System (ISO 14001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of EMS (ISO 14001:2015) was conducted, however last Internal audit is still pending.
Clause: 9.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to EMS was not provided however procedure is implemented.
Clause: 9.3 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that, organization has not trained staff for handling the Emergency Situation (Basic First Aid, Basic Fire Fighting, Emergency Drill, etc.), as well as needs to maintain documented information as evidence.
Clause: Clause 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  E-Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Packaging Waste, Paint Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Air, Noise Pollution, Water Usage & Water Waste, Waste Management,)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was observed that, although organization was conducting the Internal Audit, however, it was not covered the complete requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) as per standard requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization needs to provide a competency certificate for the 
QMS concerned person.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the customer satisfaction feedback records and their evaluations were not presented for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: The QMS internal audit report or records were not available for review during the audit.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS,
were not available.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization shall continually improve the effectiveness of the QMS by utilizing the quality policy, quality objectives, audit results, data analysis, corrective actions, management reviews, and any identified needs or opportunities as part of the continual improvement process.
Clause: Clause 10.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no QHSE competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report.
Clause: 8.2 (ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2
ISO: 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: ISO: 9001:2015, 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Communicating the quality policy:
During the audit, it was observed that the organization has established a Quality Policy; however, the Quality policy has not been effectively communicated and not available for the interested Parties.
Clause: 5.2.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was observed, that although organization has been conducting the Internal audit, however, it has not been covered the complete requirements of QMS (ISO 9001:2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the Quality management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Communicating the quality policy:
During the audit, it was observed that the organization has established a Quality Policy; however, the Quality policy has not been effectively communicated and not available for the interested Parties.
Clause: 5.2.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was observed, that although organization has been conducting the Internal audit, however, it has not been covered the complete requirements of QMS (ISO 9001:2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the Quality management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Communicating the quality policy:
During the audit, it was observed that the organization has established a Quality Policy; however, the Quality policy has not been effectively communicated and not available for the interested Parties.
Clause: 5.2.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was observed, that although organization has been conducting the Internal audit, however, it has not been covered the complete requirements of QMS (ISO 9001:2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the Quality management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, QHSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHS objectives had not been updated for the current year (2025). The organization is required to establish and review QHS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHS Management System (ISO 9001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a complete record of the tools and equipment in use, along with the corresponding valid calibration or inspection certificates
Clause: Clause 7.1.5
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has no properly trained  (competent) person in QHSE Management System awareness and internal auditing, as no objective evidence was submitted.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that several procedures and forms (e.g., Suppliers List, Safety Procedure &  Work Instructions, Organizational Chart, etc.) did not contain document control numbers or formal validation as required for controlled documented information.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency situations (e.g., First Aid, Firefighting, Emergency Mock Drill) had not been provided to the staff, as required by the standard. Moreover, the organization’s Civil Defence approval had expired, and no valid approval was available at the time of the audit.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that the latest customer feedback record was from two (2) years ago. The organization has not presented recent feedback available to show ongoing monitoring of customer satisfaction.
Clause: Clause 9.1.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not present the QHSE internal audit reports, nor were records made available during the audit.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. Additionally, the Management Responsibility Procedure was also not provided.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a complete record of the tools and equipment in use, along with the corresponding valid calibration or inspection certificates.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has no properly trained (competent) person in QHSE Management System awareness and internal auditing, as no objective evidence was submitted.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that several procedures and forms (e.g., Suppliers List, Safety Procedure & Work Instructions,
Organizational Chart, etc.) did not contain document control numbers or formal validation as required for controlled documented information.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency situations (e.g., First Aid, Firefighting, Emergency Mock Drill) had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that the latest customer feedback record was from two (2) years ago. The organization has not presented recent feedback available to show ongoing monitoring of customer satisfaction.
Clause: Clause 9.1.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not present the QHSE internal audit reports, nor were records made available during the audit.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. Additionally, the Management Responsibility Procedure was also not provided.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Creating and updating: 
During the audit, it was observed that the Supplier Evaluation Forms (AME-PRC-FM-04) were not signed by the authorized person, which indicates incomplete documentation and lack of proper authorization as per the defined procedure.
Clause: 7.5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, QHSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that HSE objectives for the current year (2025) were not updated in accordance with standard requirements.
Clause: Clause 6.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that industry-related training certificates for personnel based in Kuwait were not made available for review.
Clause: Clause 7.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, training certificates and records of emergency mock drills related to handling emergency situations for the Kuwait office were not presented.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to identify, document, and monitor all the related environmental impacts that affect the organization's environmental management systems (e.g., waste management, chemical handling, hazardous waste, etc.)
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the Equipment Calibration Register was presented, and it was noted that all the calibration certificates are due for renewal in July 2025; however, the calibration/3rd party certificates were not available at the time of the audit
Clause: Clause 9.1.
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: place Nc content Here
Clause: place Nc content Here
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regard to QHSE was not provided.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment, and machinery list was not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT-related matters was not well-trained based on appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation procedure were not documented during the audit.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available during the audit.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the QHSE policy is not displayed or signed.
Clause: 5.2.2.
(ISO 9001:2015,14001:2015,
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training and drill exercises.
Clause: 7.3
ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization was found to be lacking in its backup procedures for the main server data.
Clause: 7.5.3
(ISO 9001:2015, 14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has shared its Waste Management Procedure; however, no signed agreement with the waste collection company was made available for verification.
Clause: Clause 6.1.4
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the competency matrix and industry-related training certificates for personnel based in the UAE were NOT made available for review.
Clause: Clause 7.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has not presented records of toolbox talks.
Clause: Clause 7.3
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has not shared the records of mock drill records for verification.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, The employee performance evaluation records presented during the audit were last conducted in 2021. No recent evaluation records were made available to demonstrate the ongoing assessment of employee competence.
Clause: Clause 9.1
(ISO 140012:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present the list of tools, equipment, and machines, or the corresponding calibration or inspection certificates for their UAE operation.
Clause: Clause 9.1
(ISO 140012:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization need to identify, document and monitor all the related environmental impacts that affect the organization's environmental management systems, (e.g. waste management, chemical handling, Hazard waste etc.).
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the competency matrix & industry-related training certificates for personnel based in KSA were not made available for review.
Clause: Clause 7.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, training certificates (e.g. First Aid, Firefighting, etc.) and records of emergency mock drills related to handling emergency situations for the KSA office were not presented.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The employee performance evaluation records presented during the audit were last conducted in 2021. No recent evaluation records were made available to demonstrate the ongoing assessment of employee competence.
Clause: Clause 9.1
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present the list of tools, equipment, and machines or the corresponding calibration or inspection certificates for their KSA operation.
Clause: Clause 9.1
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the outcome of the internal audit was not evidenced for the implementation of the HSE Internal Audit.
Clause: Clause 9.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Chemical Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
During audit it was noticed, that training records to Eliminating Hazards and reducing OHS Risks (e.g. Toolbox Training, Induction Training, Hazardous Identification Training, Use of PPE etc.) were not available.
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Scrap Waste,  Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
During audit it was noticed, that training records to Eliminating Hazards and reducing OHS Risks (e.g. Toolbox Training, Induction Training, Hazardous Identification Training, Use of PPE etc.) were not available.
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 -QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9. 2- QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit, it has been noticed that there is no competency record was found.
Clause: 7.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: there was no evidence of environmental monitoring report.
Clause: 6.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit, it has been noticed that there is no competency record was found.
Clause: 7.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: there was no evidence of environmental monitoring report.
Clause: 6.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization has  provided   job description, in which has been define  authorities
Clause: 5.3-22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no FSMS competency record was found from supplier
Clause: 7.2-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit it was noticed that organization has provided the internal audit report, however it was not fully covering FSMS requirement .
Clause: 9.2-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no QMS  competency record were found.
Clause: 7.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the Supplier list, and performance evaluation
Clause: 8.4-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit report for the requirements of ISO 9001:2015 were not provided.
Clause: 9.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management,  Construction & Demolition Waste, E-Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed, that although organization was planned the Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015), however, Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, QHSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE Policy, QHSE Objectives, and Audit Results, Analysis of Data, Corrective Action and Management Review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities and authorities:
During audit it was observed that, although organization has developed an organizational chart to clearly define and demonstrate the authorities, however, responsibilities, and reporting hierarchy relevant to the Energy Management System (EnMS) was not found.
Clause: 5.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit it was observed, records of Internal Audit for the implementation of EnMS (ISO 50001: 2018) standard requirement was not available.
Clause: 9.2 EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, fodder waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Company has provided job description. however, it was not effective and was not defined authorities in job Description.
Clause: 5.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit revealed a lack of objective evidence to support the competency of QHSE personnel, specifically for internal and lead auditor roles, as well as records of general QHSE awareness training.
Clause: 7.2-5.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that objective evidence of HSE inspection records was not provided. This constitutes a non-conformance
Clause: 9.1.1-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that objective evidence of HSE performance evaluation was not available for review. The company is required to maintain records to demonstrate that performance evaluations are being conducted as planned.
Clause: 9.1.2-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the current approved supplier list and records of supplier performance evaluations were not available for review. These documents are necessary to ensure that external providers are competent and continue to meet requirements.
Clause: 8.4-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: It is a mandatory requirement for the company to plan and conduct internal audits of the QHSE management system. This is necessary to provide information on whether the system conforms to the organization's own requirements and the relevant standards (e.g., ISO 9001, ISO 14001, ISO 45001).
Clause: 9.2-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The provided management review minutes are ineffective as they do not demonstrate that all mandatory inputs per clause 9.3.2 (e.g., customer feedback, compliance status, performance evaluation results) were reviewed, nor do they contain defined outputs and actions as required by clause 9.3.3.
Clause: 9.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Company has provided job description. however, it was not effective and was not defined authorities in job Description.
Clause: 5.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit revealed a lack of objective evidence to support the competency of QHSE personnel, specifically for internal and lead auditor roles, as well as records of general QHSE awareness training.
Clause: 7.2-5.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that objective evidence of HSE inspection records was not provided. This constitutes a non-conformance
Clause: 9.1.1-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that objective evidence of HSE performance evaluation was not available for review. The company is required to maintain records to demonstrate that performance evaluations are being conducted as planned.
Clause: 9.1.2-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the current approved supplier list and records of supplier performance evaluations were not available for review. These documents are necessary to ensure that external providers are competent and continue to meet requirements.
Clause: 8.4-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: It is a mandatory requirement for the company to plan and conduct internal audits of the QHSE management system. This is necessary to provide information on whether the system conforms to the organization's own requirements and the relevant standards (e.g., ISO 9001, ISO 14001, ISO 45001).
Clause: 9.2-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The provided management review minutes are ineffective as they do not demonstrate that all mandatory inputs per clause 9.3.2 (e.g., customer feedback, compliance status, performance evaluation results) were reviewed, nor do they contain defined outputs and actions as required by clause 9.3.3.
Clause: 9.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization has provided  job description, however  authorities was not defined as per standards requirement
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization has  provided the record of QHSE Objectives and Target. however it was not standard requirement:
c) who will be responsible;
d) when it will be completed;
e) how the results will be evaluated.
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization need to conduct environmental monitoring recodes regarding Air Quality, Noise, exhaust, humidity, heat,  Emission, etc.
Clause: 6.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report , however the audit was not covering all criteria, audit programme
Clause: 9.2- ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was provided. however agenda was not covering all consideration as per ISO 9001, 14001, 45001, clause 9.3 requirement
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the organization has maintained employee job descriptions; however, these are not aligned with the standard requirements. In addition, some job descriptions were not acknowledged by the respective employees and had not been approved by Top Management.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noted that several documents (Risk Registry, Supplier List, Job Description, etc.) do not have proper coding, and the revision details are missing.
Clause: 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has prepared job descriptions for technical employees, including the Quantity Surveyor and Architect, but these have not been communicated to the respective staff.
Clause: Clause 7.4
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report on QHSE implementation was not provided for assessment.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM about the QHSE was not provided; however, the procedure was implemented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure to conduct risk assessment was available; however, risk assessments were not evidenced.
Clause: Clause 6.1 /Clause 6.1.1 
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the HSE procedures were available, whereas regular monitoring of performance efficiency was totally ignored.
Clause: Clause 9.1.1
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that no calibration certificate was made available, as no evidence was provided.
Clause: Clause 9.1.1
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that employee evaluations have not been carried out regularly, as no supporting evidence was presented.
Clause: Clause 9.1.1
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (first aid, firefighting, work at height) in the company to ensure the competency of personnel.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISIO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not provide evidence of conducting an emergency drill during the audit, as required to demonstrate preparedness and compliance with emergency response procedures.
Clause: Clause 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not updated.
Clause: Clause 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization did not provide records of customer feedback to monitor customer perception.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and air quality monitoring, necessitating immediate attention to ensure compliance.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documentation was submitted to demonstrate that the organization has determined Internal/external issues or identified interested parties and their requirements that may impact the QHSE Management System.
Clause: Clause 4.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: Clause 6.1.2
( ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3/Clause 7.1)
(ISO 9001:2015/ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client did not present a training and competency matrix, training calendar, or any training certificates to demonstrate how personnel (Drill Operators,  Crane Operators, etc.) competence is managed and maintained in accordance with the applicable QHSE requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has prepared job descriptions for the office and technical employees, including the General Manager, Project Manager,  etc., but these have not been communicated to the respective staff.
Clause: Clause 7.4
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's safety procedures and work instructions were not made available for review.
Clause: Clause 7.5
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that the organization had not conducted an emergency drill as required, and no evidence of such activity was available.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was found that employee evaluations have not been carried out regularly, as no supporting evidence was presented.
Clause: Clause 9.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report on QHSE implementation was not provided for assessment.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM about the QHSE was not provided; however, the procedure was implemented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation.
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company needs to provide customer satisfaction records.
Clause: 9.1.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has not provided any records of laptop & desktop, software, and their license.
Clause: 6.1.3, 7.1.3- ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company has plan to conduct supplier evaluation. However, it was still pending, there was no records.
Clause: 8.4-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization has provided the internal audit report. However, it was not covering all criteria of ISO 9001, 14001, 45001 Standards requirement.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was provided. However, it was not covering all consideration of clause 9.3.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was able to provide a list of tools and equipment currently in use; however, the corresponding calibration certificates were not made available for review.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide competency or training certificates for Biomedical Engineers and Technicians to demonstrate how technical personnel competence is assured and maintained in line with the applicable QHSE requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization submitted an internal audit summary report; however, it did not adequately cover the overall QHSE aspects.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available; however, the Management Review Procedure was presented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: It was observed during the audit that the organization did not present evidence of the designated members of the Emergency Response Team(First Aiders, Fire Wardens/Firefighters). Clarifying and documenting team membership would help ensure that roles and responsibilities for emergency preparedness and response are clearly defined and communicated.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as the Management Review Meeting (MRM) minutes related to the QMS, were not available; however, the Management Review Procedure was presented and made available at the time of the audit.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its current QHSE Policy.
Clause: Clause 5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided an equipment list; however, the corresponding calibration and inspection certificates, preventive maintenance procedure, and associated checklists were not made available.
Clause: Clause 7.1.5
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several key procedures and work instructions (e.g., Internal Audit, Customer Feedback, Complaint & Satisfaction) were not made available for review.
Clause: Clause  7.5.1/Clause 7.5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause  7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
( ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001, ISO 14001 & ISO 45001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as the Management Review Meeting (MRM) minutes related to the QHSE, were not available; moreover, Management Review Procedure was not presented and made available at the time of the audit.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that complete training needs were not identified. All trainings listed in the training matrix are conducted internally, with no evidence of external training or assessment to address competency gaps.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its current Quality Policy.
Clause: Clause 5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present any documented risk assessment(s) for its processes, activities, or operations.
Clause: Clause 6.1.1
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not present documented evidence (e.g., procedures, records, permits) demonstrating the implementation of processes for managing its environmental aspects and compliance obligations.
Clause: Clause 6.1.2
(ISPO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documentation related to IT infrastructure was not fully available for review. This included key elements such as IT policies, asset inventories, and details on security controls—covering cybersecurity, threat management, and data protection.
Clause: Clause 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that while the list of tools, equipment, and plant was available, a few calibration and inspection certificates were found to be invalid at the time of the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client did not present a training and competency matrix, training calendar, or any industry-related training certificates to demonstrate how personnel competence is managed and maintained in accordance with the applicable QHSE requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several key procedures (e.g., Internal Audit, Customer Feedback, Complaint & Satisfaction) and work instructions were not made available for review.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001, ISO 14001 & ISO 45001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as the Management Review Meeting (MRM) minutes related to the QHSE, were not available; moreover, Management Review Procedure was not presented and made available at the time of the audit.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that while training and assessments for emergency preparedness (such as First Aid and Firefighting) had been conducted and evidence provided, the organization had not yet carried out an Emergency Mock Drill for staff as part of its preparedness activities.
Clause: Clause 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy.
Clause: 5.3 - Q-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Q-Env Management System (ISO 9001: 2015, ISO 14001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - Q-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - Q-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to Q-Env was not provided however procedure is implemented.
Clause: 9.3 - Q-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: To comply with our requirements, please provide the missing competency certificates for ISO 14001:2015 and ISO 45001:2018 alongside the ISO 9001:2015 certificate already submitted.
Clause: 7.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: "Please update the legal compliance register by replacing the outdated Federal Law 8-1980 with the current Federal Law 33-2021."
Clause: 6.1.3-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: "The provided internal audit does not cover the requirements of the ISO 9001:2015 and ISO 14001:2015 standards. Please ensure future audits include these mandatory standards."
Clause: 9.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: "The management review meeting did not cover all inputs and outputs required by clause 9.3. Please ensure future reviews are comprehensive and address all stipulated elements."
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization have provided the record of QHSE Objectives and Target. however  it was not updated as per standard requirement for 2025.
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001, ISO 14001 & ISO 45001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as the Management Review Meeting (MRM) minutes related to the QHSE, were not available; however, the Management Review Procedure was presented and made available at the time of the audit.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the re-certification audit, it was noted that the organization did not present documented information for its updated QHSE Objectives (2025) and the associated plans to achieve them.
Clause: Clause  6.2
ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the organization provided a list of the tools and equipment currently in use; however, it was observed that the corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists, were not available during the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff, especially ISO Internal auditor was not available at the time of audit.
Clause: 5.3 – HSE/ ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE/ISMS Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018, ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE / ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Operational planning and control: 
Organization needs to planning, implementing, and controlling the processes needed to meet ISMS requirements – which includes keeping updated inventories and diagrams to manage assets and infrastructure.
Clause: 8.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: test
Clause: test
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (e.g. Toolbox Training, Induction Training, and use of PPE’s etc.).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – Q-OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – Q-OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - Q-OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – Q-OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
The master list of documents is not being maintained, resulting in an inability to ensure the availability and control of documents as ISMS standard requirement.
Clause: 7.5.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the Information Security Management System (ISMS), were not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that while the organizational chart and job descriptions were available, however, there was no evidence that the job descriptions had been communicated to and accepted by the employees.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide documented information demonstrating its current (2025) QHSE objectives and the associated plans to achieve them. The available records were not updated to reflect the current year.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization had not presented a list of its tools, equipment, and machinery. Additionally, the few calibration and inspection certificates that were submitted were no longer valid at the time of the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the competence of a bankman was not maintained. Objective evidence, training certificate - CERTIFICATE No: T20230957776, valid till 12 January 2025 for Mr. SANJID BARUA PRATAB, was found to be invalid/expired at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that while First Aid training and Firefighting training were documented, the organization did not provide objective evidence that  Emergency Mock Drills had been conducted as required.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the Minutes of Meeting (MOMs) provided were found to be operational and project-specific. Consequently, they did not adequately address all the necessary QHSE aspects as required by the management system standards.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:21015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Quality & Environmental Management System (ISO 9001: 2015, ISO 14001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Although the organization has been conducting an internal audit in August 2025, it was observed that the audit did not adequately cover the requirements of the Quality Management System (QMS) and Environmental Management System (EMS).
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the OHSMS objectives had not been updated for the current year (2025). The organization is required to establish and review OHSMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to OHS Management System (ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Emergency preparedness and response:
During audit it was noticed that, although Organization has developed Emergency Task Force, (where mentioned the name of First Aider, Fire Fighters and Fire Warden), however, Certificates of Basic First Aid, Basic Fire Fighting, were not provided during the audit.
Clause: 8.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, 3rd Party Inspection certificates of Air-Compressor, Air-Dryer and Forklift were not available as per standard requirement.
Clause: 9.1 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 -QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: during the audit, it was notice that competency certificate of 9001:2015, 14001:2015, 45001:2018 standards requirement were not evidence.  (Internal auditor, or lead auditor)
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The verification of document MS-LR-F01 revealed that the Legal Register has not been updated to reflect that FEDERAL LAW NO. 8 OF 1980 has been replaced by FEDERAL LAW NO. 33 OF 2024.
Clause: 6.1.3-SO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2- ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide Updated  record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was provided. however, it was not covering all requirement as per clause 9.3
Clause: 9.3-
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was provided. however, it was not covering all requirement as per clause 9.3
Clause: 9.3-
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During reviewing the document, it was notice that risk and opportunities were not updated for 2024, 25
Clause: 6.1.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 2.	Company has provided the job description, however in job description the authorities was not defined.
Clause: 5.3- ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competency certificate of 9001: 2015 requirement was not evidence.
Clause: 7.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 4.	Company did not provide supplier list, and evaluation forms
Clause: 8.4-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Feedback, or appreciation were not evidenced
Clause: 9.1.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit..
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Scrape Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management,  Scrape Waste, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Forklift Operator and Welding qualification Assessment Certificate were not available at the time of audit.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Forklift, Welding Machines and Air-Compressor were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff, especially HSE Officer was not available at the time of audit.
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 -QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy
Clause: 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available for verification.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The person who was responsible for assessing IT-related matters was not well-trained based on appropriate education, training, or experience.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
6.1.2. (ISO 45001:2018)
8.1 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper coding in various documents (supplier list, client list, risk assessments etc.), and the revision details are missing
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available during the audit.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During audit it was observed that signed agreement with waste collection/transportation company was not available at the time of audit.
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the EMS objectives had not been updated for the current year (2025). The organization is required to establish and review EMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to EMS was not provided however procedure is implemented.
Clause: 9.3 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: no evidence for BCMS performance evaluation
Clause: 9.1-ISO  22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The provided internal audit report comprehensively addresses the management systems for quality, environment, and occupational health and safety; however, it does not include an assessment against the specific requirements of ISO 22301:2019 for business continuity
Clause: 9.2-ISO  22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: While the company has provided management review minutes. however,  the management review did not include the necessary business continuity considerations under clause 9.3.
Clause: 9.3-ISO  22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 –HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff, especially HSE Officer was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff, especially HSE Officer was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noticed that although the organization had conducted an internal audit, it did not cover the complete scope of the QHSE standard requirements.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the List of Tools and the Calibration/Inspection Records for verification.
Clause: Clause 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide documented evidence of employees’ competence certificates related to their skills, including the competency of personnel responsible for managing and monitoring the QMS implementation.
Clause: Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no QMS internal audit report or records were presented; however, the Internal Audit Procedure was available.
Clause: Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Although operations appear to be carried out in a consistent manner, it was observed that work instructions were not available for review during the audit.
Clause: Clause 8.5.1
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the Quality Objectives were available; however, it was not updated for the current year (2025).
Clause: Clause  6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the List of Tools and the Calibration/Inspection Records for verification.
Clause: Clause 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide documented evidence of employees’ competence certificates related to their skills, including the competency of personnel responsible for managing and monitoring the QMS implementation.
Clause: Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no QMS internal audit report or records were presented; however, the Internal Audit Procedure was available.
Clause: Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Although operations appear to be carried out in a consistent manner, it was observed that work instructions were not available for review during the audit.
Clause: Clause 8.5.1
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the Quality Objectives were available; however, it was not updated for the current year (2025).
Clause: Clause  6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Some procedures were not available for verification during the audit (MRM, Incident and accident handling procedure, Waste Management procedure, etc).
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE was not provided.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment, and machinery list and their calibration plan, and certificates were not available.
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the company is taking third-party services for IT; however, there is no signed agreement between the organization and the IT service provider.
Clause: 8.4
 (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation procedure were not evidenced during the audit.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Safety procedures and work instructions were not available for verification t the time of the audit
Clause: 7.5.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that objective evidence demonstrating personnel competence in QHSE Management System awareness and internal auditing (such as relevant training records or certificates) was not available.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization’s QHSE internal audit reports for the Integrated Management System were not available for review.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as QHSE Management Review Meeting minutes, were not available for review, although the Management Responsibility Procedure was presented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the Quality Objectives were available; however, it was not updated for the current year (2025).
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the organization's Job Descriptions were available for review; however, it was observed that there was no evidence to demonstrate communication, acknowledgment, or approval of these Job Descriptions by the concerned personnel.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the QHSE objectives were presented; however, it was observed that they were not fully aligned with the SMART criteria (Specific, Measurable, Achievable, Relevant, and Time-bound), as required for effective performance monitoring.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHS objectives had not been updated for the current year (2025). The organization is required to establish and review QHS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHS Management System (ISO 9001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Organization did not maintain the Occupational Health & Safety Manual System which was identified in the last audit.
Clause: 7.5.3 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noticed that although the organization had conducted an internal audit, it did not cover the full scope of the OHSMS (ISO 45001:2018) standard requirements.
Clause: 9.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHS was not provided however procedure is implemented.
Clause: 9.3 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHS objectives had not been updated for the current year (2025). The organization is required to establish and review QHS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHS Management System (ISO 9001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Organization did not maintain the Occupational Health & Safety Manual System which was identified in the last audit.
Clause: 7.5.3 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noticed that although the organization had conducted an internal audit, it did not cover the full scope of the OHSMS (ISO 45001:2018) standard requirements.
Clause: 9.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHS was not provided however procedure is implemented.
Clause: 9.3 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHS objectives had not been updated for the current year (2025). The organization is required to establish and review QHS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHS Management System (ISO 9001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Organization did not maintain the Occupational Health & Safety Manual System which was identified in the last audit.
Clause: 7.5.3 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noticed that although the organization had conducted an internal audit, it did not cover the full scope of the OHSMS (ISO 45001:2018) standard requirements.
Clause: 9.2 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHS was not provided however procedure is implemented.
Clause: 9.3 – QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. Basic Fire Fighting, Fire Marshal etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information demonstrating its current (2025) QHSE objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not yet have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was available during the audit to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
( ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that records related to customer feedback—used to monitor customer perception—were not available for review
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001, ISO 14001 & ISO 45001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as QHSE-related Management Review Meeting (MRM) minutes, were not available for verification. Additionally, the Management Review Procedure was not presented or made available at the time of the audit.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Measuring Tap and Welding Machine were not available.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control thorough proper training (e.g. TBT, Induction, HSE Training etc.).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control thorough proper training of staff (e.g. TBT, Induction Training, HSE and use of PPE’s etc).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the Information Security Management System (ISMS), were not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Internal Audit was conducted by Mr. Ian McMillin, but his competency certificate was not available for verification. Providing another auditor’s certificate does not demonstrate his competency, resulting in a non-conformance.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment, and machinery list was not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has servers; however, IT procedures are missing to secure the company's electronic data and records
Clause: 7.1.3
(ISO 9001:2015)
 7.5.3 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some required procedures were not available at the time of verification. (MRM Procedure, Internal Audit Procedure, Customer feedback and complaints handling procedure, Incident and accident handling procedure, etc.)
Clause: 7.5
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the Internal Audit Plan, Audit Checklist, and Internal Audit Reports for ISO 9001:2015 and ISO 14001:2015 were not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available for verification.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that QMS Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for the selection of a supplier were not properly implemented. (AutoCAD Solutions LLC, Royal Arabian Smart Technologies, CT tec FZCO, etc)
Clause: 8.4.1 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of emergency drill training.
Clause: 7.3 
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During HSE audit, monthly performance report which explains about tool box, safety walk through, induction and first aid was not evident.
Clause: 9.1.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During audit it has been observed that the HSE in-house courses material for training (first aid, firefighting, etc) was not available.
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it has been observed that all suppliers mentioned in the approved supplier list are not evaluated. (AutoCAD Solutions LLC, Royal Arabian Smart Technologies, CT tec FZCO, etc)
Clause: 8.4.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the criteria for selecting a supplier were not properly implemented. (AutoCAD Solutions LLC, Royal Arabian Smart Technologies, CT tec FZCO, etc.)
Clause: 8.4.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of emergency drill training.
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the HSE audit, the monthly performance report, which explains about toolbox, safety walk-through, induction, and first aid, was not evident.
Clause: 9.1.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the HSE in-house course material for training (first aid, firefighting, etc) was not available.
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that all suppliers mentioned in the approved supplier list have not been evaluated. (AutoCAD Solutions LLC, Royal Arabian Smart Technologies, CT tec FZCO, etc).
Clause: 8.4.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of emergency drill training.
Clause: 7.3 
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the HSE audit, the monthly performance report, which explains about the toolbox, safety walk-through, induction, and first aid, were not evident.
Clause: 9.1.1 
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the HSE in-house course material for training (first aid, firefighting, etc) was not available.
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates for Welding Machine, Air-Compressor and Scaffolding were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015 & HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QMS, HACCP personnel, no competency record was found.
Clause: 7.2-ISO 900:2015 & HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QMS Objectives and Target. as per standards
Clause: 6.2-ISO 900:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 900:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, &HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, &HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found, as well as training records as per scope of the organization was not available at the time of audit.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it has observed that, although organization has been conducting the QMS Internal Audit, however, it has not
covered the complete criteria of Quality Management Systems.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 45001:2018 was not conducted. However, the Procedure was implemented.
Clause: 9.2
 (ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record, like MRM with regard to QHSE, was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper coding in various documents, and the revision details are missing.
Clause: 7.5.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it has been observed that the QHSE objectives are not signed by the authority. Moreover, it is not communicated to the staff.
Clause: 6.2.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: There is no record of fire extinguisher training or drills.
Clause: 8.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented information for the organization’s current-year Quality Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a complete list of tools and equipment in use, along with their corresponding calibration or inspection certificates. The preventive maintenance procedure and related checklists were also not made available.
Clause: Clause 7.1.5
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and evidence of required role-specific training were not presented. Additionally, documented evidence demonstrating the Management Representative’s competence in ISO 9001 awareness and internal auditing was not available.
Clause: Clause 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not shared for review.
Clause: Clause 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QMS, were not made available at the time of assessment.
Clause: Clause 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available Management Review Meeting (MRM) record on file was dated July 2024. As the Surveillance Audit took place in September 2025, this record falls outside the typical one-year review cycle, and no more recent MRM documentation was presented for verification.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented information for the organization’s current-year QHSE Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and documented evidence demonstrating the Management Representative’s competence in QHSE awareness and internal auditing were not available.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that several procedures (e.g., Internal Audit Procedure, PPE, Emergency Response, etc. ) were either unsigned, lacked evidence of approval, or did not reflect top management authorization.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization’s training and assessment related to handling emergency situations (e.g. First Aid, Firefighting, Emergency Mock Drills) had not been fully demonstrated through the available records. Additionally, records of Toolbox Talks supporting staff awareness of emergency preparedness were not presented.
Clause: Clause 8.2
( ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a QHSE  internal audit report as evidence, and therefore, compliance with IMS requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that certain sensitive records, including the Management Review Meeting (MRM) minutes related to QHSE requirements, were not available for review at the time of the assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and documented evidence demonstrating the Management Representative’s competence in QHSE awareness and internal auditing were not available.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., list of suppliers, supplier evaluations, etc.) to demonstrate how externally provided processes, products, and services are managed. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015 )
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a QHSE internal audit report as evidence, and therefore, compliance with IMS requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
6.1.2. (ISO 45001:2018)
8.1 (ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. However, the procedure is implemented.
Clause: 9.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and documented evidence demonstrating the Management Representative’s competence in QMS awareness and internal auditing were not available.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the supplier list was provided; however, records related to supplier evaluation and monitoring were not available at the time of review.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided its HSE Internal Audit Report; however, the Internal Audit Report related to the QMS implementation was not available for review at the time of the audit.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that workshop housekeeping could be improved, as some items were not arranged in an orderly manner, and the workspace could be more organized. Additional measures could help ensure full control over the environmental conditions needed for performing activities.
Clause: Clause 7.1.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and evidence of required role-specific training were not presented. Additionally, documented evidence demonstrating the Management Representative’s competence in ISO 9001 awareness and internal auditing was not available.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QMS, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented information for the organization’s current-year QHSE Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a list of tools and equipment in use; however, the calibration certificates presented were found to be invalid at the time of the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available HSE training records had expired, industry-specific training records were not presented, and evidence of the Management Representative’s competence in ISO awareness and internal auditing was not available.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization has not effectively established or implemented a continual improvement process for both the Quality Management System (QMS) and Environmental Management System (EMS).
Clause: 10.3
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regard to QHSE was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment & machinery list and calibration or inspection records were not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 9001:2015, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a QHSE internal audit report as evidence, and therefore, compliance with IMS requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that certain sensitive records, including the Management Review Meeting (MRM) minutes related to QHSE requirements, were not available for review at the time of the assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented information for the organization’s current-year Quality Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a complete list of tools and equipment in use; however, there were no corresponding calibration or inspection certificates presented. The preventive maintenance procedure and related checklists were also not made available.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and evidence of required role-specific training were not presented. Additionally, documented evidence demonstrating the Management Representative’s competence in ISO 9001 awareness and internal auditing was not available.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not shared for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QMS, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information relating to its current environmental objectives and the plans established to achieve them.
Clause: Clause 6.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and documented evidence demonstrating the Management Representative’s competence in EMS awareness and internal auditing were not available.
Clause: Clause 7.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 14001 requirements could not be fully verified.
Clause: Clause 9.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the EMS, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization does not have adequately trained personnel in QHSE Management System awareness and internal auditing, as no objective evidence (e.g., training records or certificates) was submitted to demonstrate competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that awareness, training, or assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QHSE, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented information for the organization’s current-year Quality Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and evidence of required role-specific training were not presented. Additionally, documented evidence demonstrating the Management Representative’s competence in ISO 9001 awareness and internal auditing was not available.
Clause: Clause 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: -	During the audit, the organization did not present documented evidence (e.g., list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not shared for review.
Clause: Clause 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QMS, were not made available at the time of assessment.
Clause: Clause 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective (ISO 29001: 2020) were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Quality Management System (ISO 29001: 2020) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 29001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the OHSMS objectives had not been updated for the current year (2025). The organization is required to establish and review OHSMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to OHS Management System (ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of OHSMS (ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to OHSMS was not provided however procedure is implemented.
Clause: 9.3 – OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration certificates of Portable Multi-Gas Detector and Multimeter were not available at the time of audit.
Clause: 9.1 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regard to QHSE was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not available for verification.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. However, the procedure is implemented.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available for verification.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available during the audit.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no ISO 14001:2015 competency record was found.
Clause: 7.2- ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2- ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was  provided. however the agenda was not covering all consideration of clause 9.3 standards requirements.
Clause: 9.3-ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been defined Rule, Responsibilities and authorities
Clause: 5.3- ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2- ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart was available; however, the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:20150
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that some competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015 )
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015 )
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QHSE, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart was presented; however, the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client provided a training record for one scaffolder. However, training certificates for other technical team members—such as welders and glass/aluminium installers—were not available for review. Additionally, evidence of QHSE-related training, including QHSE Management System awareness and internal auditing, was not sufficiently demonstrated, as no supporting records or certificates were presented to confirm competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that only the Fire Safety Training record was presented. Other trainings and assessments related to emergency preparedness—such as First Aid and Emergency Mock Drills—were not available for review, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QHSE, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client provided a training record for one scaffolder. However, training certificates for other technical team members—such as welders and glass/aluminium installers—were not available for review. Additionally, evidence of QHSE-related training, including QHSE Management System awareness and internal auditing, was not sufficiently demonstrated, as no supporting records or certificates were presented to confirm competence.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that only the Fire Safety Training record was presented. Other trainings and assessments related to emergency preparedness—such as First Aid and Emergency Mock Drills—were not available for review, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QHSE, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that some of the procedures (Internal Audit Procedure, Management Review Procedure, Customer feedback and complaints handling procedure, etc.) were not available for verification.
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regard to QHSE was not provided.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not updated with the current scenario.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The company has servers; however, IT procedures are missing to secure the company's electronic data and records
Clause: 7.5.2 
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHS Management System (ISO 9001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSMS was not provided however procedure is implemented.
Clause: 9.3 – QHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that some of the procedures (Internal Audit Procedure, MRM Procedure, Customer feedback and complaints handling procedure, etc.) were not available for verification.
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regard to QHSE was not provided.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the risk assessments were not available for verification.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that QMS Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the QMS and HSE policy is not signed.
Clause: 5.2.2
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: company has provided the job description, however the authority was not covering , and defined as per Standards
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Company has provided the objectives, however the objectives were not as per criteria, and requirement . refer to  clause 6.2
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company need to provide environmental monitoring reports and performance evaluation report
Clause: 9.1.1-ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company has not provided Competency certificate of ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: company has provided internal audit report, however the report were not covering criteria of 9001:2105, 14001:2015, 22301:2019 requirement
Clause: 9.2- ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: management review meeting report was not evidence
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's current organizational chart was presented; however,  the corresponding job descriptions for relevant personnel were not made available for review.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization did not present a complete list of the tools and equipment in use, along with some of the related calibration/inspection certificates, and the preventive maintenance procedure with its associated checklists.
Clause: Clause 7.1.5 & Clause 9.1.1
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard
Clause: Clause 8.2
( ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report as evidence, and therefore, compliance with QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the Management Review Meeting (MRM) minutes related to the QHSE, were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Telehandler, Excavator, Forklift and Crane were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Energy Review: 
During the audit, it was observed that the organization has not developed a formal energy review as required. There was no documented evidence demonstrating that an energy review process has been carried out to identify significant energy uses (SEUs), relevant variables, and energy performance indicators (EnPIs).
Clause: 6.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has implemented the procedure EnMS (ISO 50001:2018). However, the records of Internal Audit records were not available at the time of assessment.
Clause: 9.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified sensitive meeting record like MRM with regards to EnMS was not provided however procedure is implemented.
Clause: 9.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the HSE objectives had not been updated for the current year (2025). The organization is required to establish and review HSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During Audit it has been observed that, although organization was conducting their Internal audit on 22nd January, 2025, however, it was not covered the complete criteria of HSE (ISO 14001:2015 & ISO 14001:2015) standard requirement.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a list of their tools, equipment, and vehicles; however, the calibration certificates presented were already expired. Additionally, no preventive maintenance procedure or related checklists were made available.
a) Certificate No.: 20240976543 - Miller Welding Machine
b) Certificate No.:  ABCPAT/090924/1255 - Ridgid Threading Machine
Clause: Clause 7.1.5 / Clause 9.1.1
(ISO 9001:2015)(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competency certificates for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence—such as training records or certificates—demonstrating the competence was not presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 &  ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a supplier list; however, documented evidence of supplier evaluation and monitoring was not presented. As a result, the organization was unable to demonstrate the effectiveness of its controls for managing externally provided processes, products, and services.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment’s were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Communicating the requirements for the educational products and services:
During the audit, it was observed that although a learner complaints procedure was defined, no records of complaints handling or corrective actions were available for verification at the time of audit.
Clause: 8.2.2 - EOMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Design and development of educational products and services:
During the audit, it was observed that the organization had not maintained documented evidence of periodic curriculum review and updates to ensure alignment with defined learning outcomes and learner needs.
Clause: 8.3 - EOMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business Continuity Policy:
During the audit, it was observed that, the BCMS policy was not available for review at the time of the audit.
Clause: 5.2 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business Continuity Objectives and Planning to Achieve Them:
During the audit, it was observed that the Business Continuity Objectives were not reviewed and updated as required. The organization was unable to demonstrate that BCMS objectives are current and aligned with organizational needs.
Clause: 6.2 - BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to Address Risks and Opportunities:
During the audit, it was observed that documented Business Continuity Risk Assessments were not available for review. The organization was unable to demonstrate that risks and opportunities related to BCMS have been identified, analyzed, and evaluated as required by the standard.
Clause: 6.1 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of BCMS (ISO 22301: 2018), EOMS (ISO 21001: 2018) and QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QHSE
BCMS & EOMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to BCMS (ISO 22301: 2018), EOMS (ISO 21001: 2018) and QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) was not provided however procedure is implemented.
Clause: 9.3 – QHSE 
BCMS & EOMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competency certificates for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence—such as training records or certificates—demonstrating the competence was not presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competency certificates for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence—such as training records or certificates—demonstrating the competence was not presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the QHSE-related Management Review Meeting (MRM) minutes, were not made available at the time of assessment; however, the MRM procedure was observed to be implemented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's current organizational chart was presented; however, the corresponding job descriptions for relevant personnel were not made available for review.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Quality Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some competence records for industry-specific roles and for personnel involved in Quality Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(Clause 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QMS requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that although the notification for the Management Review Meeting (MRM) was provided, the corresponding MRM minutes—containing key Quality-related records—were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Documented procedures and objective evidence demonstrating data back-up, access control, and protection against loss, and recovery of electronic records were not made available at the time of the audit.
Clause: Clause 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noticed that records related to customer feedback - used to monitor customer perception - were not available for review.
Clause: 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the organization did not provide an internal audit report as a result, compliance with the applicable QMS requirements could not be fully verified.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that although the notification for the management review meeting (MRM) was provided, the corresponding MRM minutes - containing key Quality - related records - were not made available at the time of assessment.
Clause: 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that some competence records for industry - specific roles and for personnel involved in Quality Management System awareness and internal auditing were not fully available. objectives evidence (e.g. training records or certificates) to demonstrate competence had not been presented at the time of audit.
Clause: 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, the organization did not present documented information for its current quality objectives and the associated plans to achieve them.
Clause: 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Control of documented information:
Documented procedures and objectives evidence demonstrating data back - up, access control, and a protection against loss, and recovery of electronic records were not made available at the time of audit.
Clause: 7.5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: during the verification of document, it was notice that company did not provided any job description in which has been defined the  role, responsibilities and authority
Clause: 5.3-ISO 270001:2022, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 27001:2022 and ISO 22301:2019 management systems.
Clause: 7.2-ISO 270001:2022, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business continuity  impact analysis (BIA) records was not evidence
Clause: ISO 22301:2019  8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: during the audit, it was notice that  there is no evidence of internal audit
Clause: 9.2-ISO 270001:2022, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: during audit, it was notice that has not provided Management review meeting report
Clause: 9.3-ISO 270001:2022, 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Legal requirements and other requirements:
During the audit, it was noticed that the legal register was not available.
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that the available training records and documented evidence demonstrating the management representative's competence in EMS awareness and internal auditing were not available.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3- ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 9001:2015 and ISO 14001:2015 management systems.
Clause: 7.2- ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QMS, EMS Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that there is no evidence of Quality, and environmental assessment records
Clause: 6.1.2-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that customer feedbacks were not available.
Clause: 9.1.2-ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 22000:2018, HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of FSMS Objectives and Target. as per standards
Clause: 6.2-ISO 22000:2018, HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company did not provided the records of FSMS risk, and opportunities assessment
Clause: 6.1.2-ISO 22000:2018, HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 27001:2022 and ISO 22301:2019 management systems.
Clause: 7.2-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.4-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the FSMS performance evaluation
Clause: 9.1.2-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 7.1.5-ISO 22000:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2- ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was  provided, However  the agenda was not covering all consideration of clause 9.3.
Clause: 9.3-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO9001:2015, 14001:2015, 45001:2018 management systems.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 9001:2015, 14001:2015, 45001:2018 management systems.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 9001:2015, 14001:2015, 45001:2018 management systems.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 9001:2015, 14001:2015, 45001:2018 management systems.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The audit found no documented evidence of competency certificates for personnel responsible for implementing or maintaining the ISO 9001:2015, 14001:2015, 45001:2018 management systems.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit process does not ensure the independence and impartiality of auditors, as auditors were auditing processes in which they themselves were involved.
Clause: 9.2.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about the environmental aspects and their impact on the surroundings.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available for verification.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, some of the procedures (Internal audit procedure, customer feedback and complaints handling procedure, complaints and satisfaction, satisfaction, and complaints procedure, Quality control, and quality assurance were not available for verification.
Clause: 7.5.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that objectives and planning actions were available. however, Objectives and planning actions for QMS and EMS were not available for verification.
Clause: 6.2
(ISO 9001:2015,14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the competency of employees was provided; however, the evidence was not up to date.
Clause: 7.2
(ISO 9001:2015,14001:2015,
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Control of documented information:
Documented procedures and objective evidence demonstrating data back - up, access control, and protection against loss, and recovery of electronic were not made available at the time of the audit.
Clause: 7.5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that organization needs to provide minutes of management review meeting and maintained document information as appropriate.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness:
During the audit, it was observed that emergency mock drill, BFF, BFA was not available. during the verification of document.
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the Audit, the organization has not provided the internal audit report and audit plan for document verification.
Clause: 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No evidence of QHSE risk & opportunities  assessment records
Clause: 6.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: no evidence of equipment, machinery list, the maintenance records (calibration, if necessary)
Clause: 7.1.5-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2- 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of HSE Objectives and Target. as per standards
Clause: 6.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No evidence of risk assessment records
Clause: 6.1.2- ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record was found.
Clause: 7.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no QHSE competency record was found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: there is no evidence of risk assessment record has been found
Clause: 6.1.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1.2-14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Hazard identification & assessment of risks:
During the audit, objective evidence related to the organizations Hazard Identification and Risk Assessment (HIRA) process, including the documented procedure and associated records, was not available for review.
Clause: 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the available training records and documented evidence demonstrating the management representative's competence in QHSE awareness and internal auditing were not available.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Documented Information:
During the audit, the organization has not provided the IT Policies for verification of document.
Clause: 7.5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 9.1.1
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Recommendation - The company doesn’t have the original international standard of ISO 31000:2018 for effectively implementing the standard requirements.
Clause: 4.1 (Note)
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The company has a lot of documents prepared by different departments, but no master list of documents was found during the audit to demonstrate compliance with ISO 27001:2022 standards.
Clause: 7.5.3 points - a, b, c, d & e
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, there was no procedure found to explain retention and disposition of internal and external documents.
Clause: 7.5.3 point - f
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Customer feedback data gathered by the call centre department report to the top management, but during the audit, no proper procedure was found to explain about methodology and mechanism for collecting all data.
Clause: 9.1 points - a, b, c, d, e & f
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the company has a network diagram; however, it was not documented.
Clause: 7.5.1
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the formal documentation of cloud service subscription is missing, indicating the control framework is in place but has not been fully extended to cloud services.
Clause: 7.5.3
(ISO 27001:2022)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer satisfaction:
During the audit, it was noted that customer feedback records for monitoring customer perception were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization had not provided training records of the designated person for quality management system awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to the QMS was not provided by the organization for review.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measurement analysis:
The organization has not provided the record to evaluate the performance and effectiveness of the quality management system
Clause: 9.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, product and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring, and re-evaluation of external providers as per standard requirement.
Clause: 8.4
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the target dates for objectives & targets are not up to date. However, there are no revisions for the policy; furthermore, it was not stamped and signed.
Clause: 6.2
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the policy was not stamped and signed and the revisions of the policy were not updated.
Clause: 5.2
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, there was no evidence available for verification regarding organizational roles, responsibilities, and authorities.
Clause: 5.3
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The emergency preparedness response team was not available for verification, along with the competency certificate.
Clause: 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE was not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit report for the requirements of ISO 9001:2015 and ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation were not available for verification during the audit.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available for verification
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the legal requirements were available; however, it was observed that the company was using outdated  law (Federal Law 8 of 1980)
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records; however, a procedure was implemented, but it was not stamped and signed.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the supplier evaluation record was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was a competent internal auditor, as no competency record was found for 14000:2015 (EMS) and an outdated standard 9001:2008 (QMS).
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: QHSE Policy:
During the audit, the organization has not provided the QHSE policy for verification of document.
Clause: 5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Design and Development changes:
During the audit, the organization did not provide the document of design and development changes for verification.
Clause: 8.3.6
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During the audit, the organization has not provided the documented of calibration certificate for verification.
Clause: 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noticed that records related customer feedback was not available for verification.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Competence:
During the audit, it was noted that the available training records and documented evidence demonstrating the management representative's competence in QHSE awareness and internal auditing were not available.
Clause: 7,2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
There is no proper training setup (ISO awareness first aid, firefighting, work at height) in the company to ensure competency of personnel.
Clause: 7.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, objective evidence related to the organization's identification and evaluation of environmental aspects and associated impacts. including the documented environmental aspects register and related records, was not available for review.
Clause: 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objective & Targets:
During the audit, the organization did not present documented information current year in QHSE objectives and the associated plans to achieve them.
Clause: 6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit report was not available for verification.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk assessment was not available for verification.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the safety procedures and work instructions were not available for verification.
Clause: 8.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the review of internal audit records, it was observed that audit checklists did not include documented objective evidence to support audit conclusions.
Clause: 9.2.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the calibration certificates records were not available.
Clause: 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk assessment was not available for verification.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the IT procedures and policies  are missing to secure the company's electronic data and records.
Clause: 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the safety procedures and work instructions were not available for verification.
Clause: 8.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit it was observed that the internal audit  report was not  available for verification.
Clause: 9.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was found.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no information available about environmental aspects and their impact on the surroundings for verification.
Clause: 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available for verification.
Clause: 6.1.3
(ISO 14001:2018, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization.
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the  IT  policies and procedures are missing to secure the company's electronic data and records.
Clause: 7.5.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that the Objectives were implemented however, the target dates were not available.
Clause: 6.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The management minutes of the meetings were conducted; however, it was not stamped and signed by the top management.
Clause: 9.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the legal register was implemented, but it was not up to date (federal law 8/1980)
Clause: 7.5.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit the customer feedback procedure was implemented however no records were available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, there was no internal auditor competency available for verification
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit the supplier evaluation records were not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that there is no information available about environmental aspects and their impact.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register for 14001:2015 was not available for verification.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the customer feedback, complaints procedure was implemented; however, the records were not available for verification.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the MRM procedure was implemented however the minutes of the meeting were not available for verification.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record for verification.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, job descriptions were not available for verification.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's IT procedures to ensure the security and protection of electronic data were not available for verification.
Clause: 7.1.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, including those related to QHSE, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015, ISO (14001:2015),
ISO (45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list, supplier evaluation, and supplier selection records were not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record available for verification.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, job descriptions were not available for verification.
Clause: 5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, risk assessments were not evidenced.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness Evidence:
During the audit, the organization has not provided the emergency mock drill training for handling the emergency situation (e.g. basic first aid, basic firefighting, emergency drill etc.)
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has not properly trained (Competent) person relevant to QHSE Management system, were not available at the time of audit.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided, however procedure is implemented.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE:
During the audit, the organization has not provided the QHSE policy for verification of document.
Clause: 5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objective & Targets:
During the audit, if has been observed that the records for customer feedback has not been available for verification.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE were not available for verification. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's Emergency Response Team (ERT) record was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the identification of internal and external issues of the organization (SWOT analysis) documented record was not available for verification.
Clause: 4.1
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, 14001:2015,
 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the approved supplier list and supplier evaluation were not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, the organization has not provided the records of competency person performing work under its control are competent.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, it was observed that the organization did not provide the environmental aspects and impacts documents. (Waste management, chemical waste) for document verification.
Clause: 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness:
During the audit, the organization did not provide the document in emergency mock drill (e.g. first aid, firefighting) for document verification.
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, there is no legal register (Data Protection) was not available for document verification.
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Customer Feedback:
During the audit, it has been observed that the records for customer feedback to monitor the degree of customer perception was not available.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk assessment was not available for verification.
Clause: 6.1.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE were not available for verification. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's Emergency Response Team (ERT) record was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2 (ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the identification of internal and external issues of the organization (SWOT analysis) documented record was not available for verification.
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, the organization did not provide the formal register of environmental aspects and impacts for document verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness & response plan:
During the audit, it was noticed that the training for handling emergency situation (e.g. basic first aid, basic firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, there is no legal register was not available for document verification.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE POLICY:
During the audit, the organization did not provide the QHSE policy for verification of document
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the organization has not provided the internal audit report and audit plan for document verification.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE was not provided, However the procedure is implemented.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Organizational roles, responsibilities and responsibilities:
During the audit, employee job description was not available
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk assessment was not available for verification.
Clause: 6.1.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no internal auditor competency record was available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to QHSE were not available for verification. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's Emergency Response Team (ERT) record was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the documented record of the organization's internal and external issues (SWOT analysis) was not available for verification.
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the job descriptions were not available.
Clause: 5.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the documented information about environmental aspects and impact was not available for verification.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available for verification.
Clause: 6.1.3
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that there is no legal register for OH & S of document verification.
Clause: 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness:
The organization has not provided the emergency preparedness plan of mock drill for fire, medical spills, etc., during the audit for document verification.
Clause: 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, the organization training records of specific safety training records were not available for document verification.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards of OH & S was not provided, however the procedure is implemented.
Clause: 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE Policy:
During the audit, it was noticed that the QHSE policy was implemented to the organization. However, the policy is not current up to date
Clause: 5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job and use of PPEs)
Clause: 8.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has an established Procedure for Environmental Aspects and Impacts Analysis; however, the documented Environmental Aspects and Impacts Register was not available at the time of the audit. Therefore, objective evidence to demonstrate the identification, evaluation, and determination of significant environmental aspects related to its activities, products, and services could not be fully verified.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has an established Procedure for Environmental Aspects and Impacts Analysis; however, the documented Environmental Aspects and Impacts Register was not available at the time of the audit. Therefore, objective evidence to demonstrate the identification, evaluation, and determination of significant environmental aspects related to its activities, products, and services could not be fully verified.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competency certificates for personnel involved in the QHSE Management System awareness and Internal auditing was not fully available. Objective evidence—such
as training records or certificates—demonstrating the competence
was not presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization submitted a Basic First Aid training record; however, the training validity had expired. In addition, an Emergency Drill Plan was made available; however, the corresponding emergency drill assessment/record, which evidences implementation and effectiveness, was not provided. As a result, objective evidence to fully demonstrate adequate training, assessment, and preparedness for handling emergency situations (e.g., first aid, firefighting, emergency drills) could not be verified in line with the applicable standard requirements.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, including the QHSE-related Management Review Meeting (MRM) minutes, were not made available at the time of assessment; however, the MRM procedure was observed to be implemented.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that some formats in use do not include a document reference code. Consistently assigning and displaying document reference codes on all applicable formats would support improved identification, traceability, and control of documented information, in line with the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 standards.
Clause: Clause 7.5.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: during the reviewing the document, it was notice that job description, or any other document, were not defined authority
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: during the reviewing the document, it was notice that Objectives, & target records were found as per standards requirements.
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: there was no evidence for supplier evaluation and re-evaluation during reviewing the documents
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the document, it was notice that HSE performance evaluation  records were not found.
Clause: 9.1.1-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM with regard to QHSE, were not provided.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the risk assessments were not available for verification.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection.
Clause: 7.5.3 (ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization doesn’t have an identification of internal and external issues of the organization (SWOT analysis).
Clause: 4.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM with regard to QHSE, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: No evidence has been found for Updated QHSE objectives as per standards requirement.
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record were found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Company must conduct supplier performance evaluation, and re-evaluation and provide the records
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No evidence has been found for updated  QHSE objectives as per standards requirement.
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is  no competency record were found for ISO  001:2015, 14001:2015, 45001:2018 Standards requirement.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2--ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation records
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent QHSE personnel, no competency record were found.
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: there no evidence of BCMS Objectives & Target as per standard requirement.
Clause: 6.2-ISO 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: company need to define the rule, responsibilities and authority properly as per standards requirement
Clause: 5.3-ISO ISO 22301:2019, 27001:2022
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No record was found for competency of  business continuity, and ISMS Management  system
Clause: 7.2-ISO ISO 22301:2019, 27001:2022
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business continuity plans and procedures (including response, recovery, and restoration)
Clause: 8.4-ISO 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No evidence for Records of disruption, actions taken, and decisions made
Clause: 8.4.3.1-ISO 22301:2019
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Data and results of monitoring and measurement and evaluation
Clause: 9.1-ISO ISO 22301:2019, 27001:2022
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization had not provided training records of the designated person for quality management system awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Control of Documented information:
During the audit, it was noted that Quality objectives has been implemented within the organization; however, it has not been
updated
Clause: Clause 7.5.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer satisfaction:
During the audit, it was noted that customer feedback records for monitoring customer perception were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noted that the internal audit report related to the QMS was not available for review at the time of the audit.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Management Review:
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the QMS, were provided; however, the records were not maintained in the required document format.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Documented information:
During the audit, it was noted that the organization did not provide IT policies for document verification.
Clause: Clause 7.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records for customer feedback to monitor the degree of customer perception were not available during the audit.
Clause: 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Risk & Opportunity:
During the audit, it was noticed that there was no risk assessment document was found.
Clause: 6.1.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measuring, analysis and evaluation:
During the audit, it was noticed that employee performance evaluation was not conducted, however the record was not available for verification of document.
Clause: 9.1.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Needs and expectations:
During the audit, it was noticed that there are no document records of the needs and expectations of interested parties.
Clause: 4.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives & targets:
During the audit, the organization did not present documented information in QMS Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the organization has not provided the internal audit report and audit plan for document verification.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Understanding the organization and its context:
During the audit, it was noted that the organization did not conduct a SWOT analysis or document information regarding its internal & external issues affecting its interested parties.
Clause: Clause 4.1 & Clause 4.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities, and authorities:
During the audit, it was noticed that job descriptions of staff were not made available at the time of the audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization had not provided training records of the designated person for Quality Management System awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noted that customer feedback records for monitoring customer perception were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Policy:
During the audit, the organization's current quality policy was not presented at the time of the assessment.
Clause: Clause 5.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the organization did not provide the QHSE legal register or applicable legal requirements for verification.
Clause: 6.1.3   QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to the IMS was not provided by the organization for review.
Clause: 9.2   QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including QHSE-related Management Review Meeting (MRM) records, were not available for verification.
Clause: 9.3   QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, the organization did not provide the register of environmental aspects and impacts for document verification.
Clause: 6.1.2   QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, evidence of current QHSE objectives and the associated plans for achieving them was not provided by the organization for verification.
Clause: 6.2    QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Control of Documented information:
During the audit, it was noted that the QHSE policy has been implemented within the organization; however, it has not been updated.
Clause: 7.5.3   QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, the organization did not provide to relate the environmental impacts that affect the environment management system for document verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization had not
provided training records of the designated person for QHSE awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to the IMS was not provided by the organization for review
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Understanding the needs and expectation:
During the audit, it was noted that the organization did not maintain documented records of the needs and expectations of interested parties for verification.
Clause: Clause 4.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objective & Targets:
During the audit, it was noted that the organization did not provide the OHS objectives or the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance obligation:
During the audit, it was observed that the legal register of QHSE record was not found.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noted that customer feedback records for monitoring customer perception were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization had not provided training records of the designated person for quality management system awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was observed that QMS - related sensitive meeting records, including MRM records were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
During the audit, it was noted that document of calibration record was not available.
Clause: Clause 7.5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided process:
During the audit, the supplier list was provided; however, records related to supplier evaluation and monitoring were not available at the time of audit.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, it was noted that the internal audit summary report related to QMS implementation was not provided for document verification.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Quality objectives and planning to achieve them:
During the audit, it was noticed that the QMS objective were not updated as appropriate, for the current year as per standard requirements.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities and authorities:
During the audit, employees job descriptions were not available.
Clause: 5.3    QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities and authorities:
During the audit, it was noted that although the organizational chart was provided, the employees’ job descriptions were not available.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that QMS-related sensitive meeting records, including MRM records, were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noted that documents listing tools and their calibration records were not available.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
During the audit, it was observed that no supplier list or supplier evaluation records were available for verification.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that records of emergency mock drills, including basic first aid and firefighting, were not available.
Clause: 8.2    QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was observed that records of customer feedback used to monitor the degree of customer perception were not available.
Clause: 9.1.2    QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to the IMS internal auditing & industry reliable training records were not available for review.
Clause: 7.2    QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them: 
During audit it was noticed that, the Quality Objective were not updated 
as appropriate, for the current year (2025) as per standard requirement
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them: 
During audit it was noticed that, the Quality Objective were not updated 
as appropriate, for the current year (2025) as per standard requirement.  

2.  02 minor  
Competence: 
During Audit it was noticed, that Organization has no properly trained 
(Competent) Person relevant to QMS Management System (ISO 9001: 
2015) awareness and Internal Auditing as no objective evidence found.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
The Internal Audit for the requirements of QMS (ISO 9001:2015) were 
conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services: 
The Organization needs to determine and apply criteria for the 
evaluation, selection, monitoring of performance, and re-evaluation of 
external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers: 
During audit it was noticed that company is taking third party services 
for IT however that there is no signed agreement between the 
organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources: 
During audit, it was noticed that there is no policy and procedure to control 
cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources: 
During audit it was noticed that, calibration / 3rd Party Inspection 
certificates of Tools/Equipments were not available as per standard 
requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action: 
During audit it was observed that, records of corrective action was not 
available at the time of audit, however, organization need to take 
necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of the 
QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and 
management review & needs or opportunities that shall be addressed as 
part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented its organizational chart and documented job descriptions for its employees. However, no objective evidence was available to demonstrate that the job descriptions have been effectively communicated to, and are understood by, the relevant employees. As a result, the organization could not fully demonstrate that roles, responsibilities, and authorities are communicated and understood as required.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented its Training Needs Analysis; however, objective evidence of completed training and competence records related to the Quality Management System—such as ISO 9001 awareness, ISO 9001 internal auditor training, and industry-related/QMS-specific competence—was not available for verification at the time of audit. (Note: First Aid Training records are applicable to ISO 14001 and ISO 45001 requirements and are not within the scope of this QMS Audit)
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It has been noted that several core procedures—such as Internal Audit, Management Review, and Resource Management—along with certain formats like Training Needs Analysis and Job Descriptions, were found to be either unsigned, lacking documented approval, or missing authorization from top management. This indicates an opportunity to strengthen formal controls and validation of documented information.
Clause: Clause 7.5.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization confirmed the existence of documented process flows and work instructions governing event management operations. However, these documents were not made available for review at the time of the audit, and therefore, objective evidence could not be verified to demonstrate effective operational planning and control as required by ISO 9001:2015.
Clause: Clause 8.1/8.5.1 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a standard customer feedback survey template used for event management projects. However, completed survey records or analyzed results were not made available for review.
Clause: Clause 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a standard customer feedback survey template used for event management projects. However, completed survey records or analyzed results were not made available for review. As a result, the effective implementation, monitoring, and evaluation of customer satisfaction in accordance with ISO 9001:2015 requirements could not be verified.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization confirmed that internal audits are conducted as part of its quality management system. However, objective evidence demonstrating the planning, execution, and results of internal audits—including defined audit criteria, audit scope, audit frequency, auditor competence, and documented audit reports—was not made available for review.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization stated that management review meetings are conducted for the Quality Management System. However, records of these reviews, including meeting minutes covering required inputs (audit results, customer feedback, process performance, nonconformities, corrective actions, and improvement opportunities) and outputs, were not available
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noted that the internal audit report and audit plan related to ABMS was not available for review at the time of audit.
Clause: Clause 9.2 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization has not provided training records of the designated person for Anti - bribery management system awareness and documentation related to internal audit training.
Clause: Clause 7.2 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that Anti - Bribery management system related to sensitive meeting records, including (MRM) records, were not available.
Clause: Clause 9.3 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Operational and Planning:
During the audit, it was observed that most employees work online; however, no documented procedure existed to control or monitor online and remote working activities in accordance with ABMS requirements.
Clause: Clause 8.1 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Bribery Risk assessment:
During the audit, it was observed that a documented bribery risk assessment report in accordance with ABMS requirements was not available.
Clause: Clause 4.5 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Anti - Bribery Policy:
During the audit, it was noted that a documented Anti-Bribery Policy in accordance with ABMS requirements was not available.
Clause: Clause 5.2 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities, and authorities:
During the audit, employees' job description were not available
Clause: Clause 5.3 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Top management:
During the audit, the organizational chart were not available.
Clause: Clause 5.1.2 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Decision making:
During the audit, it was observed that documented evidence (such as letters or emails) identifying individuals authorized to make decisions on behalf of top management was not available.
Clause: Clause 5.5.3 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Risk and Opportunities:
During the audit, it was observed that although the certification scope includes operations in Ajman, Oman, Sharjah, and two offices in Abu Dhabi, a documented ABMS planning procedure and evidence of its implementation were not available for verification.
Clause: Clause 6.1 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:
2015, 14001:2015, 45001:2018
was not available for verification.
Clause: 9.2
(ISO 9001:2015,
14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Internal auditor competency for 14001:2015, 45001:2018 was not available for verification.
Clause: 7.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
(ISO 9001:2015,
14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The legal register was not available at the time of verification.
Clause: 6.1.3
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's Emergency Response Team (ERT) was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during emergencies
Clause: 8.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The list of approved suppliers and their supplier evaluations was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's waste management records were not available for verification.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regards to QHSE was not available for verification.
Clause: 9.3
(ISO 9001:2015,
14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM with regard to QHSE, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the list of tools, equipment, and machinery was not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no information about the environmental aspects and their impact on the surroundings.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records. However, the waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation records were not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the current Health, Safety, and Environment (HSE) policy of the organization was not available for review during the audit.
Clause: Clause 5.2 
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization chart was presented; however, the job descriptions of the staff demonstrating roles, responsibilities, and authorities were not submitted.
Clause: Clause 5.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization’s Hazard Identification and Risk Assessment (HIRA) register was not made available. As documented information required by ISO 45001 Clause 6.1.2 is essential for identifying workplace hazards, assessing associated risks, and determining necessary controls, conformity with this requirement could not be verified.
Clause: Clause 6.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance, and compliance e evaluation
Clause: 9.1.2- 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that competency certificates for personnel involved in the implementation of the Quality Management System, including ISO 9001:2015 awareness and internal auditing, were not available. Objective evidence, such as training records or certificates demonstrating competence, was not presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was noted that the submitted internal audit records of the organization do not fulfill the criteria of the ISO 9001 standard requirements.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that the maintained Minutes of Meeting records of the organization do not meet the criteria of the ISO 9001 standard requirement.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, or any documents , in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1- ISO 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided
Clause: 9.3-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and planning actions were not available.
Clause: 6.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The procedure for Customer satisfaction and emergency preparedness procedures was not available for verification.
Clause: 8.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented record of the needs and expectations of interested parties was not available for verification.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide job description, or any documents , in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: no competency record was found for ISO 9001:
2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1- ISO 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided
Clause: 9.3-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1- ISO 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided
Clause: 9.3-ISO 9001:2015, 14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE Policy:
During the audit, it was observed that the current QHSE policy records were not made available for verification.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligations:
During the audit, it was noted that the organization did not present the QHSE legal register for review at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring resources:
During the audit, it was observed that calibration details related a unique register number and the list of tools, equipment machine presented, however the calibration certificate were not available for verification.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to the IMS internal auditing & industry related training records were not available for review.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness and response:
During the audit, it was observed that records of emergency mock drills, including basic first aid, and firefighting were not available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency for 9001:2015 was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Risk Assessment was not available for verification.
Clause: 6.1.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The list of approved suppliers and their supplier evaluations was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of needs and expectations of the interested parties was not available for verification.
Clause: 4.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was  provided. However  the agenda were not covering all consideration of clause 9.3 of each standards
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE risk assessment records were not found
Clause: 6.1.2-ISO 9001:2015, 14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is  no competency record were found for ISO 9001:2015, 14001:2015, 45001:2018 Standards requirement
Clause: 7.2-ISO 9001:2015, 14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO ISO 9001:2015, 14001:2015,45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Organization needs to provide the record of QHSE Objectives and Target. as per standards
Clause: 6.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018 Standards
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO  14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation
Clause: 9.1-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, or any other document, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is no competent no competency record was found for ISO 9001:2015, 14001:2015, 45001:2018 Standards as internal audit, lead auditor
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency for 9001:
2015 was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The risk assessment was not available for verification.
Clause: 6.1.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regard to QHSE, was not available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of needs and expectations of the interested parties was not available for verification.
Clause: 4.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives and planning actions were not available for verification.
Clause: 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency for 9001:2015 was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regard to QHSE, was not available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The risk assessment was not available for verification.
Clause: 6.1.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives and planning actions were not available for verification.
Clause: 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of needs and expectations of the interested parties was not available for verification.
Clause: 4.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015, 14001:2015, and 45001:2018 was not available for verification.
Clause: 9.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Internal auditor competency for 9001:2015, 14001:2015, 45001:2018 was not available for verification.
Clause: 7.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The legal register was not available at the time of verification.
Clause: 6.1.3
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's Emergency Response Team (ERT) was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during
emergencies.
Clause: 8.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regards to QHSE was not available for verification.
Clause: 9.3
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of needs and expectations of the interested parties was not available for verification.
Clause: 4.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives and planning actions were not available for verification.
Clause: 6.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented record of information about environmental aspects and their impact on the surroundings was not available for verification.
Clause: 6.1.2
ISO (14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The risk assessment was not available for verification.
Clause: 6.1.1
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, the employees job description and Organizational chart were not made available.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to the IMS internal auditing & industry related training records were not available for review.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the records of emergency mock drills, including basic first aid and firefighting were not made available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was noted that sensitive meeting records, including QHSE - related management review meeting (MRM) records, were not made available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, evidence of QHSE objectives and the associated plans for achieving them was not present by the organization for verification.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the organization did not presented the QHSE legal register for verification.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects - impacts register:
During the audit, the organization did not present the register of environmental aspects and impacts for document verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During the audit, it was noted that the organization did not presented the calibration certificate for verification.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: organizational roles, responsibilities & authorities:
During the audit, job descriptions were available; however, the organization was unable to present evidence that these were communicated and understood by employees.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to IMS internal auditing & industry related training records were not available for review.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness & response:
During the audit, the organization provided the emergency preparedness procedure, However, the relevant records of mock drills, basic first aid and firefighting activities were not available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to the IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer satisfaction:
During the audit, it was observed that the records of customer feedback, used to monitor the degree of customer perception, were not made available for verification.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that the sensitive meeting records, including QHSE - related management review meeting (MRM) records, were not available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's legal register identifying applicable HSE legislation and associated compliance obligations was not available for review
Clause: Clause 6.1.3
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available training records and documented evidence demonstrating the Management Representative’s competence in QHSE awareness and internal auditing were not available.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard. 
During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a QHSE internal audit report as evidence, and therefore, compliance with IMS requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 4001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that certain sensitive records, including the Management Review Meeting (MRM) minutes related to QHSE requirements, were not available for review at the time of the assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noticed that the QHSE Objectives were not updated as appropriate, for the   current year (2026) as per standard requirements.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no properly trained (competent) person relevant to QHSE management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
Organization did not maintain the Quality Manual System which was identified in the last audit.
Clause: 7.5.3.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that the sensitive meeting records, including QHSE - related management review meeting (MRM) records, were not available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During QHSE audit, calibration of equipment was not evidence.
Clause: 7.1.5-ISO 9001:2015, 9.1-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During QHSE audit, Legal compliance evaluation records were not found. Minor NC-Clause 9.1.2 of 14001:2015, 45001:2018
Clause: Clause 91.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Understanding the organization and its context:
The identification of internal and external issues of the organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
As per the clause, the documented information of environmental aspects and their impacts of the organization was not available for verification. However, the procedure was available.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization has established a Waste Management Procedure and a contract with a third-party waste handler; however, there are no waste management records available as evidence.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Compliance obligations:
The organization’s legal Requirements Procedure references an outdated law (Federal law 8).
Clause: 6.1.3
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities and authorities:
During the audit, it was observed that employees’ job descriptions were not made available for review.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Objectives and Targets:
During the audit, the organization provided documented information on QHSE objectives; however, it was observed that the document was not current.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Environmental Aspects - impacts & HIRA:
During the audit, the organizations hazard identification and risk assessment (HIRA) was not up to date at the time of the audit.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization had not provided training records of the designated person for quality management system awareness and documentation related to internal auditing training.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noted that the organization did not presented the list of equipment and their calibration/inspection
certificates for verification.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the records of emergency mock drills, including basic first aid and firefighting were not made available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
During the audit, it was noted that the organization did not presented the supplier evaluation records for verification.
Clause: Clause 8.4.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was observed that the records of customer feedback, used to monitor the degree of customer perception, were not made available for verification.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency for 14001:2015, 45001:2018 was not available for verification.
Clause: 7.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 14001:2015 was not available for verification.
Clause: 9.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives for QHSE were available; however the planning date was not available.
Clause: 6.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The customer feedback record was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The legal register was available; however, the law was outdated (Federal law 08).
Clause: 6.1.3
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The meeting record, like MRM with regard to QHSE, was not available for verification.
Clause: 9.3
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, evidence of QHSE objectives and the associated plans for achieving them was not present by the organization for verification.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the organization did not presented the QHSE legal register for verification.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects - impacts register & HIRA:
During the audit, it was observed that the organization did not
presented the register of environmental aspects and impacts and the Hazard Identification and Risk Assessment (HIRA) for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to the IMS internal auditing & industry related training records were not available for review.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
During the audit, it was observed that the records related to hardware and software were not available for review at the time of the audit.
Clause: Clause 7.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noted that the organization did not present their calibration/inspection certificates for verification.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the records of emergency mock drills, including basic first aid and firefighting were not made available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was observed that the records of customer feedback, used to monitor the degree of customer perception, were not made available for verification.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was noted that sensitive meeting records, including QHSE - related management review meeting (MRM) records, were not made available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Policy:
During the audit, it was observed that records of the current Quality policy were not made available for review.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, the employees job description were not made available.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects - impacts register:
During the audit, it was observed that the organization did not present the register of environmental aspects and impacts for document verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that employees training records related to the IMS internal auditing & industry related training records were not available for review.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Infrastructure:
During the audit, it was observed that records related to hardware and software were not available for review at the time of the audit.
Clause: Clause 7.1.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate to hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of Document information:
During the audit, it was observed that the organization did not present the IT policies retained documented information for verification.
Clause: Clause 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Emergency response team and contact number were not available for verification.
Clause: 8.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency was not available for verification.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The waste management records were not available for verification.
Clause: 6.1.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the available training records and evidence of required role-specific training were not presented. Additionally, documented evidence demonstrating the management Representatives competence in ISO 9001 awareness and internal auditing was not available.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the organization did not present an internal audit report as evidence, and therefore, compliance with ISO 9001 requirements could not be fully verified.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Feedback:
During the audit, it was noticed that records related to customer feedback used to monitor customer perception were not shared for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including the management review meeting (MRM) minutes related to the QMS, were not made available at the time of assessment.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
During the audit, it was observed that the approved supplier list was not available for review.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: HSE performance evaluation records were not found.
Clause: 9.1-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Legal & other compliance evaluation records were not found.
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regard to QHSE, was not available for verification.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015, 14001:2015, and 45001:2018 was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of environmental aspects and their impacts of the organization was not available for verification.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The objectives and planning actions were implemented however, the objectives for 9001:2015(QMS) were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO
14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency was not available for verification.
Clause: 7.2
(ISO 9001:2015, ISO
14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that organization need to provide   job description, in which has been define Rule, Responsibilities and authorities
Clause: 5.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit, it has been noticed that there is  no competency record were  found for ISO 9001:2015, 14001:2015, 45001:2018 Standards requirement (as internal audit or lead auditor).
Clause: 7.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During audit it was noticed that company need to conduct mock drill, and provide the report
Clause: 8.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Company must conduct supplier performance evaluation, and re-evaluation
Clause: 8.4-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that concern person has to provide the HSE performance evaluation records.
Clause: 9.1.2-ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During audit it was noticed that organization need to provide the internal audit report as per ISO Standards.
Clause: 9.2-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the reviewing the documents, it was notice that management review meeting report was not provided.
Clause: 9.3-ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:
2015, 14001:2015, and 45001:2018 was not available for verification.
Clause: 9.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Internal auditor competency for 9001:
2015, 14001:2015, 45001:2018 was not available for
verification.
Clause: 7.2
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The job description was not available for verification.
Clause: 5.3
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's Emergency Response Team (ERT) was not available for verification. This is a mandatory requirement for ensuring preparedness and an effective response during
emergencies.
Clause: 8.2
ISO (14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The waste management record was not available for verification.
Clause: 6.1.2
(ISO 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's meeting record, like MRM with regards to QHSE was not available for verification.
Clause: 9.3
ISO (9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal auditor competency for 9001:2015 was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The Customer feedback record was not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The documented information of needs and expectations of the interested parties was not available for verification.
Clause: 4.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01), QHSE Policy (IMS-MR-F01) and QHSE Objective (IMS-OTK-F01),  etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that employees’ industry-related training records and evidence of personnel competency to manage the company’s QHSE implementation (awareness, internal audit, etc.)  were not available for verification.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that documented internal audit reports, required as evidence of the audit process implementation, were not available. It was noted that the internal audit process is newly established in this first certification cycle. The generation and retention of these records are essential for demonstrating conformity and driving continual improvement.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14002:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, objective evidence in the form of documented records and minutes of Management Review Meetings was not available for review. As this is the organization's first certification cycle, the management review process is in the initial implementation stage. The establishment of these records is required to demonstrate top management’s review of system performance and to support decisions for improvement.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During audit it was noticed that, the Quality Objective were not updated as appropriate, for the current year (2025) as per standard requirement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting the Internal Audit, however, it was not covered the complete scope of the QMS (ISO 9001:2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
The organization did not maintain the Quality Management System Manual as identified during the previous audit.
Clause: 7.5.3.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that evidence of personnel competency to manage the company’s QHSE implementation (e.g., awareness, internal auditing, etc.) was not available for verification.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 1& ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that records of emergency mock drills related to high-risk activities were not available for verification. The organization's scope of work involves high-risk activities that may require preparedness for emergency situations. Establishing and/or participating in documented emergency preparedness and mock drill activities, in coordination with the main contractor where applicable, would support effective QHSE risk management.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that documented internal audit reports, required as evidence of the implementation of the internal audit process, were not available for verification. The generation and retention of these records are essential for demonstrating conformity and supporting continual improvement in accordance with Clause 9.2 of the QHSE standard requirements.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, objective evidence in the form of documented records and minutes of Management Review Meetings was not available for review. The establishment of these records is required to demonstrate top management’s review of system performance and to support decisions for improvement.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's comprehensive list of the tools and equipment currently in use was not made available for verification.
Clause: Clause 7.1.3/ Clause 7.1
(ISO 9001:2015/ ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During Audit it was noticed that, although Organization was conducting the Quality Internal Audit on 10-05-2025, however, it was not covered the complete criteria of QMS (ISO 9001: 2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During Audit it was noticed that, although Organization was conducting the Quality Internal Audit on 10-05-2025, however, it was not covered the complete criteria of QMS (ISO 9001: 2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During Audit it was noticed that, although Organization was conducting the Quality Internal Audit on 10-05-2025, however, it was not covered the complete criteria of QMS (ISO 9001: 2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, although the organization has established and documented a procedure for Environmental Aspect and Impact Assessment (PR 07, Rev. 02), the Environmental Aspect and Impact Register was not available at the time of the audit for verification.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided waste management documentation and hazardous waste disposal manifests demonstrating effective waste handling practices. However, the Permit for Disposal of Hazardous Waste issued by Dubai Municipality was found to have expired as of 07/11/2025 at the time of the audit.
Clause: Clause 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that ISO internal auditor competency records were available for only one individual. An opportunity for improvement was therefore identified. It is recommended that the organization develop and qualify an additional two to three trained ISO internal auditors to strengthen audit independence, ensure continuity of the internal audit program, and enhance audit coverage across ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISOP 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, although the organization has established and documented a procedure for Environmental Aspect and Impact Assessment (PR 07, Rev. 02), the Environmental Aspect and Impact Register was not available at the time of the audit for verification.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided waste management documentation and hazardous waste disposal manifests demonstrating effective waste handling practices. However, the Permit for Disposal of Hazardous Waste issued by Dubai Municipality was found to have expired as of 07/11/2025 at the time of the audit.
Clause: Clause 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that ISO internal auditor competency records were available for only one individual. An opportunity for improvement was therefore identified. It is recommended that the organization develop and qualify an additional two to three trained ISO internal auditors to strengthen audit independence, ensure continuity of the internal audit program, and enhance audit coverage across ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 requirements.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: test
Clause: test
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During Audit it was noticed that, although Organization was conducting the Quality Internal Audit on 10-05-2025, however, it was not covered the complete criteria of QMS (ISO 9001: 2015) standard requirement.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented the Internal Audit Reports conducted for their Operations, Accounts, HR, and Admin Departments for review. However, the audit reports did not specify the audit objectives or reference specific audit criteria such as applicable ISO 9001:2015 clauses or organizational procedures.
Clause: Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented Minutes of Meetings (MOM-17-2512 and MOM-16-2506), which show that management meetings were conducted and action items were identified. To further strengthen alignment with Clause 9.3 of ISO 9001:2015, the organization may consider enhancing the minutes to more clearly reflect a structured management review, including documented consideration of QMS performance, required inputs, and defined outputs as described in the standard.
Clause: Clause 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that some supporting documents (e.g., Office Equipment / Asset List, Software & License List, Company Orientation File) do not consistently include identification and description details. Enhancing these documents to ensure clear identification and description, in line with the documented information requirements of Clause 7.5 (Documented Information) of ISO 9001:2015, may help improve document clarity, control, and overall system consistency.
Clause: Clause 7.5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Although internal audits were conducted, the audit coverage was not adequate to address all applicable clauses of the standards for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, and the internal audit program did not ensure full conformity and effective implementation of the integrated management system.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as Management Review Meetings (MRM) related to QHSE, were made available. However, the records did not fully cover all applicable requirements of the relevant standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization’s legal register has not been updated to reflect the latest applicable legal and regulatory requirements. As a result, there is no assurance that the organization is maintaining compliance with current laws, regulations, and standards, as required per standard.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization submitted its Internal audit records (e.g., plans, checklists); however, it does not consistently demonstrate a clear link between audit criteria, findings, and subsequent management review discussions.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the training records for industry-specific and environmental courses, along with a competency matrix, were not available for review.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted that systematically collected and documented customer feedback for the current year (2025) was not available for verification.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Major
Statement: During the audit, it was noted that the most recently submitted stack emission monitoring report is more than one year old. The Stack Emission Report conducted for 2025 was not available for review.
Clause: Clause 9.1.1
(ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that while an HSE performance report noted 6 incidents in 2025, corresponding formal incident/accident investigation reports were not made available for assessment.
Clause: Clause 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the corresponding records for role-specific training—such as First Aid and Fire Warden certification—were not available for review.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: It was observed that the employee performance evaluation records provided were limited to evaluations conducted in 2024. The organization may consider ensuring that employee performance evaluations are conducted at defined and consistent intervals, with records maintained to demonstrate ongoing monitoring and evaluation of employee performance in support of continual improvement.
Clause: Clause 9.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: It was noted that the Management Review Meeting (MRM) for the year 2025, conducted on July 15 about QHSE, was provided; however, the minutes do not explicitly include all review inputs as required by Clause 9.3.2 of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. It is recommended that future Management Review records clearly attach or reference the supporting performance data (KPIs, audit results, metrics, etc.) against each agenda item. This would provide a clearer link between the discussion, the evidence reviewed, and the resulting actions—ensuring full traceability and alignment with Clause 9.3.2 of the QHSE standards.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Understanding the organization and its context:
The identification of internal and external issues of the
organization (SWOT analysis) was not available for verification.
Clause: 4.1
ISO 14001:2015
Corrective Action: Corrective Action:
A formal SWOT analysis and context register have been  developed and documented, identifying internal and external  issues relevant to Floorworld LLC’s environmental management system. The document has been approved by top  management, integrated into the EMS framework, and included in the management review process. Controlled  copies are now maintained within the EMS document control  system to ensure availability for verification and periodic 
review. See the attached
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
As per the clause, the documented information of
environmental aspects and their impacts of the organization was not available for verification. However, the procedure was available.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: A comprehensive Environmental Aspects and Impacts  Register has been developed, covering all operations, 
activities, and services. Environmental impacts have been  evaluated using a defined risk-ranking methodology, and 
significant aspects have been clearly identified. The register  has been formally approved, communicated to relevant departments, and integrated into operational planning and 
environmental objectives. See attached
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization has established a Waste Management
Procedure and a contract with a third-party waste handler; however, there are no waste management records available as evidence.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: Documentation templates have been introduced and assigned  to responsible personnel. Records are now maintained,  monitored monthly, and retained as objective evidence of 
compliance with the Waste Management Procedure.
<|end|>
<|nc|>
Type: Observation
Statement: Compliance obligations:
The organization’s legal Requirements Procedure references an outdated law (Federal law 8).
Clause: 6.1.3
ISO 14001:2015
Corrective Action: The organization’s legal Requirements Procedure references an outdated law (Federal law 8), will be reviewed  and updated. All outdated legal references have been removed  and replaced with current applicable UAE environmental 
legislation.
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the QHSE objectives and planning actions were not available for verification.
Clause: 6.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization has not updated the legal register( Federal law 8 - outdated)
Clause: 6.1.3
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization conducted the internal audit; however, the criteria for 9001:2015 and 14001:2015 was not covered.
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal auditor competency record was not available for verification.
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit it was observed that the supplier evaluation form was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart was presented for review; however,  the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client did not present training certificates or records to demonstrate how the competence of personnel in charge of ISO implementation is managed and maintained in accordance with applicable QMS requirements
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented the supplier list and procurement procedure; however, documented evidence of supplier evaluations—such as selection, monitoring, and evaluation records—was not available to demonstrate how externally provided processes, products, and services are managed.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report related to QMS was not presented by the organization for review.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
The master list of documents is not being maintained, resulting in an inability to ensure the availability and control of documents as ISMS standard requirement.
Clause: 7.5.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the Information Security Management System (ISMS), were not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's Quality Policy was reviewed during the audit. The policy contains several suitable commitments, including customer satisfaction, continual improvement, and employee competence. However, the policy references ISO 9001:2008 and does not yet reflect certain requirements of the current ISO 9001:2015 standard.
Clause: Clause 5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart was presented for review; however, the job descriptions for the staff were not available.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Quality Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of competence—such as training, qualifications, or experience records—for key personnel, including the Management Representative and operational or support staff whose roles impact QMS performance.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, several key procedures and work instructions (e.g., internal audit, customer feedback, complaint handling, customer satisfaction, MRM, etc.) were not made available for review.
Clause: Clause 7.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report related to QMS was not presented by the organization for review.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff especially QHSE Internal Auditor was not available.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Air, Noise and Waste Water Monitoring Report and Signed Agreement with Waste Collection Company etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01) and QHSE Objective (IMS-OTK-F01), etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the Observation highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE objectives, audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit for 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal auditor’s competency certificates were not available for verification .
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the minutes of the management review meeting were not available for verification .
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk assessment was not available for verification .
Clause: 6.1.1
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization has established the objectives; however, the planned actions were not updated.
Clause: 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented its organizational chart; however, the job descriptions of the staff, mentioning their roles, responsibilities, and authorities, were not made available for review.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the client did not present training certificates or records to demonstrate how the competence of personnel in charge of ISO implementation is managed and maintained in accordance with applicable QMS requirements
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented the supplier list and procurement procedure; however, documented evidence of supplier evaluations—such as selection, monitoring, and evaluation records—was not available to demonstrate how externally provided processes, products, and services are managed.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report related to QMS implementation was not presented by the organization for review.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the Quality Management System, were not available. The MRM procedure was presented.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that some formats being used in the company (e.g., client list, supplier list, stock register) do not bear a document code. Assigning document codes helps to ensure proper identification, traceability, and control of documented information. Therefore, it is recommended that the organization consider assigning documents codes to these formats to align with good documentation practices.
Clause: Clause 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives, energy targets and planning to achieve them:
During the audit, it was observed that the EnMS objectives had not been updated for the current year (2026). The organization is required to establish and review EnMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During the audit, it was observed that the organization has not maintained documented information related to nonconformities and the results of corrective actions within the Energy Management System (EnMS).
Clause: 10.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 14001:2015 and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to HSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that proper coding was not applied in most documents, and revision details were missing. The absence of standardized document identification and revision control may lead to the use of outdated or incorrect documents, affecting process consistency and management system effectiveness.
Clause: 7.5.2
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified its internal and external issues relevant to its purpose and strategic direction. The absence of this information may affect effective planning, implementation, and continual improvement of the management system. (SWOT analysis).
Clause: 4.1
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified the needs and expectations of relevant interested parties. The absence of this information may affect the organization’s ability to address stakeholder requirements and ensure the effectiveness of the management system.
Clause: 4.2
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented information for its current Quality Objectives. However, the documented information did not demonstrate that all objectives are measurable, and did not include the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented a supplier list. However, it did not provide documented evidence of supplier evaluations (e.g., selection criteria, periodic performance monitoring, or re-evaluation of external providers) as required by its own procedure (Clause 29.4.2) and the ISO 9001 standard.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found, as well as training records as per scope of the organization was not available.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization has established and implemented an emergency preparedness and response framework in line with operational needs, including documented procedures, emergency mock drills, a designated Emergency Response Team, and qualified first aiders as part of its core ambulance operations. An opportunity exists to further enhance facility-based emergency preparedness by ensuring that fire safety awareness and related training records, where applicable, are clearly documented and readily available. This would further support the effective implementation and ongoing evaluation of emergency preparedness and response arrangements as required by ISO 45001:2018 Clause 8.2.
Clause: Clause 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Customer feedback and complaints handling, Emergency preparedness and response, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018; however, the internal audit programme did not fully cover all applicable clauses and processes as required by the respective standards.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of corrective actions taken for identified nonconformities were not available for verification at the time of the audit. The organization was unable to demonstrate documented information showing correction, root cause analysis, action taken to eliminate the cause, or review of the effectiveness of actions implemented.
Clause: 10.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established or implemented an environmental monitoring system to measure and track key environmental parameters. The absence of monitoring systems may prevent the organization from evaluating environmental performance, identifying trends, and ensuring compliance with regulatory and management system requirements
Clause: 9.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit plan, checklist, and summary report were not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning action were not available for verification.
Clause: 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's
supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the minutes of the
meeting for management review was not available for
verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has
competent personnel to conduct the internal audit; however, the competency record was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the job description was not available for verification.
Clause: 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles & responsibilities & authorities:
During the audit, it has been noticed that job description of staff was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives & Targets:
During the audit, the documented information for
the organization’s current-year Quality Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Creating and Updating:
During the audit, it was noted that the QHSE policy and the internal audit report were presented; however, these documents were not signed or dated for verification.
Clause: Clause 7.5.2 -QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness and Response:
During the audit, it was observed that the records of emergency mock drills, including basic first aid and firefighting were not made available.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of Externally Provided Processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM about QHSE, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment, and machinery list was not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it has been noticed that there is no information about environmental aspects and their impact on the surroundings.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection. Moreover, there is no Antivirus or firewall evident.
Clause: 7.1.3 (ISO 9001:2015)
7.5.3 (ISO 45001:2018, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available for verification.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and air quality monitoring, necessitating immediate attention to ensure compliance. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that documented Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no documented record of the needs and expectations of interested parties.
Clause: 4.2
(ISO 9001:2015, 14001:2015, 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Health and Safety  Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's record of documented information on applicable legal and other requirements (legal register), as required by ISO 45001:2018, was not available.
Clause: Clause 6.1.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization did not present objective evidence (e.g., training records or certificates) to demonstrate the competence of personnel in ISO 45001 Management System awareness and internal auditing. In addition, records of other health and safety–related training were not made available during the audit.
Clause: Clause 7.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that the sensitive meeting records, including QHSE - related management review meeting (MRM) records, were not made available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015,14001:2015 & ISO 45001:2018 was not conducted.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015,
 ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM about QHSE, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the tools, equipment, and machinery list was not available.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015,
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there is no policy and procedure to control cybersecurity matters, threats, and data protection.
Clause: 7.1.3 (ISO 9001:2015)
7.5.3 (ISO 45001:2018, ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available for verification.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and air quality monitoring, necessitating immediate attention to ensure compliance. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that training and assessment for handling emergency situations (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) had not been provided to the staff as required by the standard. The only record submitted was dated 2024 and did not demonstrate current compliance.
Clause: Clause 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide a list of tools, equipment, or machines, nor the associated valid calibration or inspection certificates.  Consequently, the organization could not demonstrate that monitoring and measurement activities were carried out, or that the equipment used is suitable and properly maintained to ensure valid results for OH&S performance evaluation.
Clause: Clause 9.1.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the internal audit report related to ISO 45001 implementation was not presented by the organization for review.
Clause: Clause 9.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the ISO 45001, were not available. for review.
Clause: Clause 9.3
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the Quality objectives had not been updated for the current year (2026). The organization is required to establish and review Quality objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:

The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems:
•	Environmental Monitoring Studies.
•	Monthly Waste Disposal Report were not maintained.
•	Signed agreement with Waste Collection Company was not available at the time of audit.
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Incident, nonconformity and corrective action:
Although the organization has maintained an Incident/Accident Register in which incident details dated 13 November 2025, 22 November 2025, and 23 December 2025 are recorded, the corresponding incident investigation reports were not available at the time of the audit.
Clause: 10.2 OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 &  ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 &  ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment, like Mock Drills,  for handling emergency situations had not been provided to the staff, as required by the standard
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that although the notification for the Management Review Meeting (MRM) was provided, the corresponding MRM minutes—containing key QHSE-related records—were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable environmental and occupational health and safety legal requirements could not be verified.
Clause: Clause 6.1.3
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessments,  like First Aid, Fire Safety, and  Mock Drills, for handling emergency situations had not been provided to the staff, as required by the standard
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that although the notification for the Management Review Meeting (MRM) was provided, the corresponding MRM minutes—containing key QHSE-related records—were not made available at the time of assessment.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, a complete list of monitoring and measuring resources, including tools, equipment, or machines, along with the associated calibration or inspection records, was not available. As a result, the organization was unable to fully demonstrate that monitoring and measurement activities are consistently carried out using suitable and properly maintained resources to ensure reliable results.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: While the organization’s QHSE objectives were available during the audit, clearer information on when the objectives' timelines for achieving them would help improve objective planning and the evaluation of performance.
Clause: Clause 6.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training Certificates of Basic First aid were not available, and Fire Warden Certificate is expired at the time of audit.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit for 9001:2015, 14001:2015, 45001:2018 was not available for verification.
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has
competent personnel to conduct the internal audit; however, the competency record was not available for verification.
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the minutes of the
meeting for management review were not available for
verification.
Clause: 9.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the job description was not acknowledged by the relevant employee, as well as by the top management.
Clause: 5.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's
Supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning action were implemented; however, the target date was not updated.
Clause: 6.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization's emergency response team and their certificates (First aid, firefighting, firewarden) were not available for verification.
Clause: 8.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization implemented the waste management procedure; however, the waste management record was not available for verification.
Clause: 6.1.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the customer feedback records were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization implemented the quality objectives; however, the target date was not updated.
Clause: 6.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: HACCP & Food safety objectives:
During the audit, it was noticed that the HACCP objectives have not been updated for the current year (2026). The organization is required to establish and review HACCP objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement
Clause: 6.2-FSMS & 1.5.1-HACCP-ADFCA
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was identified that the organization does not have a properly trained and competent person for HACCP awareness and internal auditing activities, as no objective evidence of relevant training or competency records was available at the time of the audit.
Clause: 2.2.2 – HACCP-ADFCA& 7.2–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the HACCP (Hazard Analysis and Critical Control Points) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit.
Clause: 2.14.2 – HACCP-ADFCA & 9.2–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Traceability and Recall:
During the audit, it was noted that batch numbering was not adequately maintained, which limited full traceability from raw material receipt to finished product distribution.
Clause: 2.11– HACCP-ADFCA & 8.3–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: GHP Standard Operating Procedures:
During the audit it was noticed that, a garbage bin was placed adjacent to the food preparation/storage shelf and buckets under the shelf were improperly arranged.
Clause: 2.5.1– HACCP-ADFCA & 8.5–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has not conducted Management Review Meetings (MRM) for the HACCP-based FSMS.
Clause: 2.14.2 HACCP-ADFCA & 5.3 FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training records for handling the emergency situation (e.g. Basic First Aid, Basic Fire Fighting, Emergency drill etc.) were not available.
Clause: 2.13 HACCP-ADFCA & 8.4-FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noticed that there are no written instructions, signs or SOPs displayed as appropriate for hygiene practices, including handwashing procedures.
Clause: 2.4-HACCP- ADFCA & 7.4.3- FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of HACCP System through the use of the HACCP plan, policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 4.3.7-HACCP- ADFCA & 10.3- FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). This is a mandatory requirement for ensuring preparedness and an effective response during emergencies.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noted that the organization maintains an internal audit report; however, the report does not fully meet the requirements of the ISO standard, as certain necessary details and evidence were not adequately documented. This may impact the effectiveness and completeness of the internal audit process.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noticed that the organization lacks waste management records and air quality monitoring, necessitating immediate attention to ensure compliance. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided its organizational chart and a job description for the Chief Financial Officer (CFO). It was noted that the documented job description does not fully reflect the actual responsibilities and authorities currently assigned to the role. The organization should review the job descriptions of relevant staff to ensure that responsibilities and authorities are clearly defined, documented, and aligned with actual practices, in order to support the effective implementation of the Quality Management System.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented information for its  Quality Objectives. However, the documented information did not demonstrate that all objectives are measurable, and did not include the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted during the audit that the personnel previously responsible for overseeing the ISO 9001 Quality Management System left the organization approximately two months before the audit. The current personnel coordinating ISO-related activities indicated that their previous ISO training was conducted several years ago under an earlier version of the standard, and no documented evidence of updated competence related to ISO 9001:2015 was presented during the audit. Therefore, it is recommended that the organization establish and maintain documented evidence demonstrating the current competency of the person(s) responsible for implementing and monitoring the Quality Management System requirements in accordance with ISO 9001:2015 Clause 7.2.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization conducts internal process audits through the group's internal audit team, primarily focusing on financial and operational procedures. However, at the time of the audit, no documented internal audit report covering the evaluation of the Quality Management System against ISO 9001:2015 requirements was presented. Therefore, it is recommended that the organization establish and maintain documented internal audit records demonstrating the evaluation of the Quality Management System implementation and effectiveness, in accordance with ISO 9001:2015 Clause 9.2.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted during the audit that top management demonstrated awareness and involvement in the implementation of the Quality Management System. However, at the time of the audit, no documented evidence of a Management Review Meeting reflecting the review of the Quality Management System performance and related inputs and outputs was presented. Therefore, it is recommended that the organization establish and maintain documented records of Management Review Meetings to demonstrate the review of the Quality Management System, in accordance with ISO 9001:2015 Clause 9.3.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided its organizational chart and a job description for the Chief Financial Officer (CFO). It was noted that the documented job description does not fully reflect the actual responsibilities and authorities currently assigned to the role. The organization should review the job descriptions of relevant staff to ensure that responsibilities and authorities are clearly defined, documented, and aligned with actual practices, in order to support the effective implementation of the Quality Management System.
Clause: Clause 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented information for its Quality Objectives. However, the documented information did not demonstrate that all objectives are measurable, and did not include the associated plans to achieve them.
Clause: Clause 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted during the audit that the personnel previously responsible for overseeing the ISO 9001 Quality Management System left the organization approximately two months before the audit. The current personnel coordinating ISO-related activities indicated that their previous ISO training was conducted several years ago under an earlier version of the standard, and no documented evidence of updated competence related to ISO 9001:
2015 was presented during the audit. Therefore, it is recommended that the organization establish and maintain documented evidence demonstrating the current competency of the person(s) responsible for implementing and monitoring the Quality Management System requirements in accordance with ISO 9001:2015 Clause 7.2.
Clause: Clause 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization conducts internal process audits through the group's internal audit team, primarily focusing on financial and operational procedures. However, at the time of the audit, no documented internal audit report covering the evaluation of the Quality Management System against ISO 9001:
2015 requirements was presented. Therefore, it is recommended that the organization establish and maintain documented internal audit records demonstrating the evaluation of the Quality Management System implementation and effectiveness, in accordance with ISO 9001:2015 Clause 9.2.
Clause: Clause 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted during the audit that top management demonstrated awareness and involvement in the implementation of the Quality Management System. However, at the time of the audit, no documented evidence of a Management Review Meeting reflecting the review of the Quality Management System performance and related inputs and outputs was presented. Therefore, it is recommended that the organization establish and maintain documented records of Management Review Meetings to demonstrate the review of the Quality Management System, in accordance with ISO 9001:
2015 Clause 9.3.
Clause: Clause 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit for the standard 9001:2015 was not available for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has
competent personnel to conduct the internal audit; however, the competency record was not available for verification.
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the minutes of the
meeting for management review were not available for
verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the customer feedback records were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the job description of the employee was not available for verification.
Clause: 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff especially QHSE Officer was not available.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management, signed Agreement with waste Collection Company etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although organization was conducting the OHSMS (ISO 45001: 2018) Internal Audit, however, it was not covered the complete criteria of Quality/Environmental Management Systems (ISO 9001:2015, ISO 14001:2015)
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
Minutes of Management Review meeting was verified during the audit, however, it was not focused on the Quality and Environmental Management systems Related issued.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Incident, nonconformity and corrective action:
During audit was observed that, although organization was maintained the Incident Log (PZ-OSH-P10), however, incident Investigation reports were not available.
Clause: 10.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the QHSE policy, QHSE objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities, and authorities:
During the audit, it was observed that employees job descriptions were not made available for review
Clause: QMS - Clause 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noted that the organization’s calibration and third-party inspection certificates were not available for verification.
Clause: QMS - Clause 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed, that organization has no properly trained (competent) person relevant to QMS Management system (ISO 9001:2015) awareness and internal auditing as no objective evidence found.
Clause: QMS - Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers
Clause: QMS - Clause 8.4
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Documented Information
During the audit, it was noticed that the organization IT policies were not available for verification.
Clause: QMS - Clause 7.5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit report related to QMS was not presented by the organization for review.
Clause: QMS - Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including QMS - related management review meeting (MRM) records, were not made available for verification.
Clause: QMS - Clause 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Creating and Updating:
During the audit, the organization’s risk register was available; however, it was not signed for review and verification.
Clause: QMS - Clause 7.5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was noticed that records related to customer feedback - used to monitor customer perception - were not available for review
Clause: QMS - Clause 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5/Clause 9.1.1
(ISO 9001:2015/ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities, and authorities:
During the audit, it was noticed that job descriptions of staff were not made available at the time of audit.
Clause: QHSE - Clause 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the QHSE legal register and applicable legal requirements were not made available for verification.
Clause: QHSE - Clause 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the organization has no proper training records of the designated person for Quality management system awareness and documentation related to internal auditing training.
Clause: QHSE - Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness and response:
During the audit, it was noticed that training for handling the emergency situation (e.g. Basic firefighting, Emergency Drill etc.) were not provided to the staff as per standard requirements.
Clause: QHSE - Clause 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it was observed that records of customer feedback used to monitor the degree of customer perception were not available.
Clause: QHSE - Clause 9.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The internal audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & 45001:2018) were conducted, however last internal audit is still pending.
Clause: QHSE - Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including QHSE - related Management Review Meeting (MRM) records, were not available for verification.
Clause: QHSE - Clause 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that housekeeping within the workshop was not adequately maintained. Materials, scrap, and tools were scattered on the floor, and access pathways were partially obstructed, creating potential trip hazards and unsafe working conditions.
Clause: Clause 8.1.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that raw materials and aluminum sections were stored in an unorganized and unstable manner within the workshop. Storage racks appeared overloaded, and safe load limits were not displayed, which may create a risk of falling materials and potential injuries.
Clause: Clause 8.1
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that workers were not consistently using appropriate Personal Protective Equipment (PPE) such as safety helmets, gloves, and safety shoes while performing operational activities in the workshop area.
Clause: Clause 8.1.2
(Clause  45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that safety signage and emergency preparedness arrangements within the workshop area were not adequately implemented. Fire safety equipment was not clearly visible, and safety warning signs were limited, which may affect emergency response and safety awareness. Moreover, the documented information on training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the AMS objectives had not been updated for the current year (2026). The organization is required to establish and review AMS objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Asset Management Planning / AMS Framework
During the audit, it was observed that the organization has not established and maintained Asset Management Plans to manage assets throughout their lifecycle. Documented plans such as Asset Management Plan (AMP) for asset groups, Maintenance Strategy / Maintenance Plan, Lifecycle Management Plan, Capital Investment Plan, Asset Renewal / Replacement Plan, and Asset Disposal Plan were not available or were not adequately documented at the time of the audit.
Clause: 6.4 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Assets Management System (ISO 55001: 2024) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was observed that the organization has not conducted internal audits of its Asset Management System (AMS) as required by ISO 55001:2024.
Clause: 9.2 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has not conducted Management Review meetings of the Asset Management System (AMS) in accordance with ISO 55001:2024 standard requirements
Clause: 9.3 – AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Externally Provided Processes, Products, Technologies and Services:
During the audit, it was observed that the organization has not adequately established controls for externally provided processes, products, technologies, and services that impact asset management activities.
Clause: 8.3 - AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Risk and Opportunity Management:
During the audit, it was observed that the organization has not established and implemented a documented process to identify, assess, and manage risks and opportunities related to asset management activities.
Clause: 8.1 - AMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: HACCP & Food safety objectives:
During the audit, it was noticed that the HACCP objectives have not been updated for the current year (2026). The organization is required to establish and review HACCP objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement
Clause: 6.2-FSMS  
1.5.1-HACCP-ADFCA
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was identified that the organization does not have a properly trained and competent person for HACCP awareness and internal auditing activities, as no objective evidence of relevant training or competency records was available at the time of the audit.
Clause: 2.2.2 – HACCP-ADFCA 
7.2–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the HACCP (Hazard Analysis and Critical Control Points) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit.
Clause: 2.14.2 – HACCP-ADFCA 
 9.2–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: GHP Standard Operating Procedures:
During the audit it was noticed that, a garbage bin was placed adjacent to the food preparation/storage shelf and buckets under the shelf were improperly arranged.
Clause: 2.5.1– HACCP-ADFCA 
 8.5–FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has not conducted Management Review Meetings (MRM) for the HACCP-based FSMS.
Clause: 2.14.2 HACCP-ADFCA 
9.3 FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training records for handling the emergency situation (e.g. Basic First Aid, Basic Fire Fighting, Emergency drill etc.) were not available.
Clause: 2.13 -HACCP-ADFCA
8.4-FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Information:
During the audit, it was noticed that there are no written instructions, signs or SOPs displayed on as appropriate for hygiene practices, including handwashing procedures.
Clause: 2.4-HACCP- ADFCA 7.4.3- FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of HACCP System through the use of the HACCP plan, policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 4.3.7-HACCP- ADFCA  
10.2- FSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities, and authorities:
During the audit, it has been noticed that the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: QHSE - Clause 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was observed that the Environmental Aspects and Impacts Register was not available for verification at the time of the audit.
Clause: QHSE - Clause   6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the organization’s QHSE Legal Register was not available for verification at the time of the audit.
Clause: QHSE - Clause   6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: QHSE - Clause   7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.)  we're not provided to the staff as per standard requirement.
Clause: QHSE - Clause   8.4
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that calibration / 3rd Party Inspection certificates of Tools/Equipment's were not available as per standard requirement.
Clause: QHSE - Clause   7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: test
Clause: 9.1
Corrective Action: test
<|end|>
<|nc|>
Type: Minor
Statement: Quality policy:
During the audit, it was observed that the organization’s current Quality Policy related for the Quality Management System (QMS) was not made available for verification.
Clause: QMS - Clause 5.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was noticed that job description of staff and organizational chart were not made available at the time of audit.
Clause: QMS - Clause 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives & Targets:
During the audit, it was observed that the organization’s quality objectives for the current year were not made available for verification.
Clause: QMS - Clause 6.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: QMS - Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that calibration / 3rd Party Inspection certificates of Tools/Equipment's were not available as per standard requirement.
Clause: QMS - Clause 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: QMS - Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: QMS - Clause 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the organization maintains a legal register; however, some listed legal requirements are outdated and not updated to reflect the latest legislation.
Clause: QMS & OHSMS Clause - 6.1.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness and Response:
During the audit, it was observed that records of emergency mock drill, including basic first aid and firefighting were not available.
Clause: OHSMS Clause - 8.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external Providers:
During the audit, it was noticed that company is taking party services for IT. however that there is no signed agreement between the organization and IT service providers.
Clause: QMS & OHSMS Clause - 8.4.3 & 8.1.4.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the internal audit for the requirements of QMS & OHSMS (9001:2015 & 45001:2018) were conducted, however the last internal audit is still pending.
Clause: QMS & OHSMS Clause - 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the Environmental Aspect and Impact Register was not available, although supporting documents, including the Environmental Procedure and Waste and Pest Control Records, were provided. The submitted procedures and records demonstrate some environmental management practices. The register is central to demonstrating proactive environmental management, as it identifies, evaluates, and tracks all significant environmental aspects and their impacts.
Clause: Clause  6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the Legal Register / Compliance Register was not available for review. This register is required to demonstrate that the organization has identified and maintains access to all applicable legal and regulatory requirements for quality, environmental, and occupational health and safety management.
Clause: Clause 8.2.2/Clause 6.1.3
(ISO 9001:2015/ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that although Management Review Meeting (MRM) records/minutes were provided, the review did not fully address all requirements of QHSE clause 9.3. Certain elements, including the evaluation of QHSE performance, compliance obligations, risks and opportunities, objectives, and resource needs, were either partially addressed or not mentioned.
Clause: Clause 9.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: It was observed that the submitted Supplier Evaluation records were more than one year old and had not been updated within the expected review period. It is recommended that supplier evaluations be reviewed and updated periodically in accordance with the organization’s procedure to ensure continuous monitoring of supplier performance and their ongoing ability to meet the organization’s quality, environmental, and health & safety requirements.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: It was observed that Customer Feedback records were not recently updated or available for the current review period. Maintaining updated customer feedback records is important to effectively monitor customer satisfaction and identify opportunities for improvement. It is recommended that customer feedback be regularly collected, documented, and reviewed in accordance with the organization’s procedure to ensure effective monitoring of customer satisfaction and service performance, and to support continual improvement of the QHSE management system.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not
established an Emergency Response Team (ERT). This is a
mandatory requirement for ensuring preparedness and an
effective response during emergencies
Clause: 8.2
(ISO 14001:015, ISO
45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noted that the organization maintains
an internal audit report; however, the report does not fully meet
the requirements of the ISO standard, as certain necessary
details and evidence were not adequately documented. This
may impact the effectiveness and completeness of the internal
audit process.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noticed that the organization lacks
waste management records and air quality monitoring,
necessitating immediate attention to ensure compliance.
However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has a competent person to conduct internal audit; however, the competency records were not available for verification.
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization is following the legal register; however, it was not updated (Federal law 8 is outdated)
Clause: 6.1.3
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 14001:2015 & ISO 14001:2015 was not conducted. However, the Procedure was implemented.
Clause: 9.2
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting record like MRM with regards to HSE was not provided. However, the procedure was implemented.
Clause: 9.3
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the procedure for conducting risk assessment was available. However, the risks registry was not evident.
Clause: 6.1.1
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the legal register was not available.
Clause: 6.1.3
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that employee performance evaluation was not conducted. However, the procedure was implemented.
Clause: 9.1.1
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: There is no proper training setup (ISO awareness, first aid, firefighting, work at height) in the company to ensure the competency of personnel related to awareness.
Clause: 7.3
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the records of incidents and accidents were not available.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization lacks waste management records and a waste management procedure.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that Objectives and planning actions were not available during the audit.
Clause: 6.2
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that the organization did not conduct a SWOT analysis.
Clause: 4.1
(ISO 14001:2015- ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that, although Organization was conducted HSE Internal Audit on 08-10-2025, however, it was not covered the QMS (ISO 9001:2015) standard requirement.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: HALAL objectives:
During the audit, it was noticed that the Halal objectives has not been updated for the current year (2026). The organization is required to establish and review Halal objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement
Clause: 1-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Risk Assessment:
During the audit, it was identified that the organization unable to provide documented halal risk assessment, however they standards implementing the requirements.
Clause: 5.2-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the HALAL have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit.
Clause: 9.2.3-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has not conducted Management Review Meetings (MRM) for the HALAL.
Clause: 9.3-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
During the audit, it was noticed that Halal awareness training session for employees were not currently conducted, although organization has shared their schedule for training, as this is mandatory requirement of the Halal standard.
Clause: 6.2-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of HALAL implementation through the use of the HALAL plan, policy, objectives, and audit results and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3-GSO 2055-1:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented several inspection certificates; however, all of them were already beyond their validity date at the time of the audit.
Clause: Clause 7.1.5
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide documented evidence (e.g., monitoring records or reports) to demonstrate that environmental monitoring activities are being carried out as defined in the EMP. As a result, the organization is unable to evaluate its environmental performance or the effectiveness of its control measures, as required by ISO 14001 Standards.
Clause: Clause 9.1.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 1.		02 Minor 	QHSE/FSMS/HACCP & Food safety objectives:
During the audit, it was noticed that the QHSE, FSMS and HACCP objectives have not been updated for the current year (2026). The organization is required to establish and review objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement	6.2-FSMS -HACCP
6.2-QHSE
Clause: 6.2-FSMS -HACCP
6.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 2.		02 minor 	Competence:
During the audit, it was identified that the organization have trained person for ISO management system although currently they don’t have a properly trained and competent person for HACCP and FSMS awareness and internal auditing activities, as no objective evidence of relevant training or competency records was available at the time of the audit.	7.2–FSMS-HACCP
Clause: 7.2–FSMS-HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 3.		02 minor 	Internal Audit:
Internal audits for the QHSE, FSMS and HACCP system have not been conducted, within the organization, as regular internal audits are requirement of standards to evaluate system effectiveness, identify gaps, and ensure continual improvement.	9.2–FSMS-HACCP
9.2-QHSE
Clause: 9.2–FSMS-HACCP
9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Traceability and Recall:
During the audit, it was noted that batch numbering was not adequately maintained, which limited full traceability from raw material receipt to finished product distribution.	8.3–FSMS-HACCP
8.5.2-QMS
Clause: 8.3–FSMS-HACCP
8.5.2-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Personal Protective Equipment:
During audit it was noticed that personal protective equipment’s (PPE) were not used, as this is the standards requirement for hazard free, hygienic and safe workflow.	7.1.3 FSMS-HACCP
8.1.2-OHSM
7.1.3-QMS
Clause: 7.1.3 FSMS-HACCP
8.1.2-OHSM
7.1.3-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has not conducted Management Review Meetings (MRM) for the QHSE, FSMS and HACCP.	9.3-FSMS-HACCP
9.3-QHSE
Clause: 9.3-FSMS-HACCP
9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training records for handling the emergency situation were not available (mock drill for emergency situation).
Clause: 8.4-FSMS-HACCP
8.2-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Communication/Awareness:
During the audit, it was noticed that there are no written instructions, signs or SOPs displayed on as appropriate for hygiene practices, including handwashing procedures.
Clause: 7.4.3- FSMS-HACCP
7.4.2-HSE
7.3-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of IMS, FSMS and HACCP System through the use of the QHSE, FSMS and HACCP plan, policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.	10.2- FSMS-HACCP
10.3-QHSE
Clause: 10.2- FSMS-HACCP
10.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit for 9001:2015, 14001:2015, and 45001:2018 was not available for verification.
Clause: 9.2
9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal auditor's competency certificate was not available for verification.
Clause: 7.2
9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives and planning actions were not available for verification.
Clause: 6.2
9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available for verification.
Clause: 6.1.3
14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the customer feedback was not available for verification.
Clause: 9.1.2
9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification.
Clause: 8.4
9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that no customer feedback records were available for verification. This indicates that the organization has not established or maintained documented information to monitor customer satisfaction
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staffs was not available at the time of audit.
Clause: 5.3 – FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to address risks and opportunities:
During the audit, it was observed that the organization has not established risks and opportunities related to facility management activities.
Clause: 6.1 - FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: FM objectives and planning to achieve them:
During the audit, it was observed that the FMS objectives had not been updated for the current year (2026). The organization is required to establish and review FM objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Facility Management System (ISO 41001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: FM information and data requirements:
During the audit, it was observed that the organization has not established an asset register, and maintenance records were not maintained as per standard requirement.
Clause: 7.5.4 - FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Operational Planning and Control:
During the audit, it was observed that the organization has not established and implemented operational planning and control processes for facility management activities. No objective evidence was found to demonstrate that the required procedures, operational criteria, and monitoring controls are in place.
Clause: 8.1 - FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of FMS (ISO 41001:2018) were conducted, however last Internal audit is still pending.
Clause: 9.2 - FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to FMS was not provided however procedure is implemented.
Clause: 9.3 – FMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noted that the organization maintains an internal audit report; however, the report does not fully meet the requirements of the ISO standard, as certain necessary details and evidence were not adequately documented. This may impact the effectiveness and completeness of the internal audit process.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was noticed that the organization lacks waste management records and air quality monitoring, necessitating immediate attention to ensure compliance. However, a waste management procedure was implemented.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the internal audit for
9001:2015, 14001:2015, 45001:2018 was not available for
verification
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, no documented information for obtaining and reviewing customer feedback was provided.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the minutes of the
Management review were not available for verification.
Clause: 9.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the waste management records were not evidenced for verification
Clause: 7.5.3
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the documented information for the emergency response team and their certificates (Basic first aid, firefighting, or firewarden) were not available for verification
Clause: 8.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the QHSE Internal Audit Summary Report was not available for verification. While the overall internal audit process is in place, it is recommended to ensure the summary report is readily available during audits to strengthen documentation and traceability.
Clause: Clause 9.2
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the available documented information for environmental monitoring has not been consistently performed across all relevant areas in line with the organization's defined commitments, indicating partial implementation of the established monitoring requirements. Additionally, the submitted records do not currently include documented results from ambient air monitoring or stack monitoring.
Clause: Clause 9.1.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: HSE performance evaluation records were not found.
Clause: 9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competency records of concern person regarding ISO 9001, 14001, 45001 were not found
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was notice that Management review meeting was provided, however the agenda were not covered as per standard.
Clause: 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that some competence and training records for QHSE-related training, as well as for personnel involved in QHSE Management System awareness and internal auditing, were not fully available.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, the organization did not present documented evidence (e.g.,  supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QMS requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. Additionally, the Management Responsibility Procedure was also not provided.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training records for personnel involved in Quality Management System monitoring, implementation, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QMS requirements could not be fully verified
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization submitted a Management Review Minutes; however, the  documented information does not fully comply with the requirements of Clause 9.3 of ISO 9001:2015
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's current organizational chart was presented; however, the corresponding job descriptions for relevant personnel were not made available for review.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented preventive maintenance plans, schedules, and related records for operational assets and equipment, long with their corresponding calibration or inspection certificates. were not made available for verification
Clause: Clause 7.1.5/Clause 8.1 -
QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: .During the audit, it was noted that some competence records for industry-specific roles and for personnel involved in QHSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to
demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide objective evidence demonstrating the effective implementation of its operational processes, such as a client list, recent sales records,
delivery notes, contracts, or other verifiable records related to the scope of business activities
Clause: Clause 8.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its list of suppliers, and the information required to demonstrate how it manages externally provided processes,  products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to
customer feedback—used to monitor customer
perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report; as a result, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE,
were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QMS management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles, responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the Quality management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has conducted internal audits for ISO 9001:2015 as required by the standards, however, internal audit program did not cover the requirements as per the standard requirements.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established, maintained, and updated its objectives and corresponding action plans, as the last documented objectives were dated 2018. This indicates that the organization has not ensured that objectives are current and aligned with its strategic direction and context.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified the needs and expectations of relevant interested parties. The absence of this information may affect the organization’s ability to address stakeholder requirements and ensure the effectiveness of the management system.
Clause: 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per clause 6.2, the objectives and planning actions have been established, but the target completion date has not been defined.
Clause: 6.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 14001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to EMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the EMS management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established or implemented an environmental monitoring system to measure and track key environmental parameters. The absence of monitoring systems may prevent the organization from evaluating environmental performance, identifying trends, and ensuring compliance with regulatory and management system requirements
Clause: 9.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that personnel involved in the implementation and internal auditing of ISO 9001, ISO 14001, and ISO 45001 are actively performing their duties. However, formal records confirming their training, competency, and awareness of the requirements for these three standards were not available.
Clause: Clause 7.2   - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was observed that the organization has been conducting internal audits across the QHSE management systems. However, a consolidated summary report capturing the scope, findings, trends, and overall conclusions of the internal audit program was not available.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was noted that the organization has developed a Management Review procedure outlining the framework for reviewing the QHSE management systems. However, records reflecting the actual conduct of management reviews—such as meeting minutes, agendas, attendance lists, input data, and decisions taken—were not available for verification.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, top management shall review the organization’s management system at planned intervals to ensure its continuing suitability, adequacy, and effectiveness. However, the management review records, including inputs and outputs, have not been evidenced for verification.
Clause: 9.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available for verification
Clause: 6.1.3
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per clause 6.2, the objectives and planning actions was not evidenced for verification.
Clause: 6.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: It was observed that the organization works with external providers for certain processes, products, or services. However, documented evidence such as a supplier list, evaluation records, or monitoring reports was not available for review during the audit.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the review of the internal audit process for the QHSE management system (ISO 9001, ISO 14001 & ISO 45001), it was noted that while internal audit activities appear to have been conducted, a formal summary report of the internal audit findings and outcomes — covering the organization's overall QHSE implementation (sites and office) — was not available for review and verification.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization has demonstrated good adherence to the requirements of ISO 9001, ISO 14001, and ISO 45001. Most mandatory records are available, and the QHSE management system is being implemented effectively. Continued application of these good practices is recommended to sustain and further strengthen the QHSE management system.
Clause: Clause 10.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that competence records of the personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: -During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. The Management Responsibility Procedure was provided.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was observed that the QHSE objectives for the current year (2026) were not made available as required by the applicable standards.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the
identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:
2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable environmental and occupational health and safety legal requirements could not be
verified.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessments, like First Aid, Fire Safety, and Mock Drills, for handling emergency situations had not been provided to the staff, as required by the standard
Clause: Clause 8.2- HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided services, processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to
customer feedback—used to monitor customer
perception—were not available for review
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 14001:2015 and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the HSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit fir the Requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 45001: 2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Some documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, top management shall review the organization’s management system at planned
intervals to ensure its continuing suitability, adequacy, and effectiveness. However, the management review records, including inputs and outputs, have not been evidenced for verification.
Clause: 9.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per clause 6.2, the objectives and planning actions was not evidenced for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the risk register was not evidenced for verification.
Clause: 6.1.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit it was observed that the documented quality policy was not evidenced for verification.
Clause: 5.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the supplier evaluation was not available for verification
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Some documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the Quality management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Some documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that organizational chart were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
During the audit, the internal audit report related to IMS was not presented by the organization for review.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided, however procedure is implemented.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that several departments were using outdated manuals and forms, and no current versions were available for verification, indicating a failure to control documented information as required by the management system standards.
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has conducted Management Review Meetings (MRM); however, the review did not fully address all the required inputs and outputs as specified in the applicable standard. This indicates that the management review process is not implemented in accordance with the standard's requirements, which may affect the effectiveness and continual improvement of the management system.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that proper coding was not applied in several documents, and revision details were missing. The absence of standardized document identification and revision control may lead to the use of outdated or incorrect documents, affecting process consistency and management system effectiveness.
Clause: 7.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified the needs and expectations of relevant interested parties. The absence of this information may affect the organization’s ability to address stakeholder requirements and ensure the effectiveness of the management system.
Clause: 4.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the organization presented documented information for its current QHSE objectives (2026); however, the complete requirements for establishing the QHSE objectives were not fully met.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry -specific roles and for personnel involved in QHSE Management
System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessments, like First Aid, Fire Safety, and Mock Drills for handling emergencies had not been provided to the staff, as required by the
standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the
QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE,
were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented preventive maintenance plans, schedules, and related records for operational assets and equipment, long with their corresponding calibration or inspection certificates. were not made available for verification
Clause: Clause 7.1.5/Clause 9.1.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit
Clause: 5.3 – QHSE/ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management Systems (ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018) and ISMS Management System (ISO 27001: 2022) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 – QHSE/ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of documented information:
The master list of documents is not being maintained, resulting in an inability to ensure the availability and control of documents as QHSE/ISMS standard requirement.
Clause: 7.5.3 – QHSE/ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, that the organization had not conducted an internal audit for the effectiveness of the QHSE (ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018) Information Security Management System (ISMS) as per the requirements of ISO 27001.
Clause: 9.2 – QHSE/ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the QHSE (ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018) and Information Security Management System (ISMS), were not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 – QHSE/ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noticed that the QHSE Objectives were not updated as appropriate, for the current year (2026) as per standard requirements.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the QHSE legal register is outdated and not updated with current legal requirements.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services: 
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.2 of ISO 14001, the organization shall establish, implement, and maintain a process to identify environmental aspects and determine those that have significant environmental impacts. However, the environmental aspects register and evaluation of significant aspects have not been evidenced for verification.
Clause: 6.1.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization shall establish processes for emergency preparedness and response. However, emergency procedures, drills, and response records have not been evidenced for verification.
Clause: 8.2
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.1.5 of ISO 9001: 2015, the organization shall ensure that monitoring and measuring resources are suitable and maintained to ensure valid results. However, records of calibration and verification of measuring equipment have not been evidenced for verification.
Clause: 7.1.5
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) was conducted; however, the last Internal audit is still pending.
Clause: 9.2
ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified that sensitive meeting records, like MRM, with regard to QHSE, were not provided; however, the procedure is implemented.
Clause: 9.3
ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4
ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that the organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing, as no objective evidence was found.
Clause: 7.2
ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2
ISO 14001:2015 & ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management
system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff as per QHSE and ABMS was not available at the time of audit.
Clause: 5.3 – QHSE/ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) and Anti-Bribery Management Systems (ISO 37001: 2025) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE / ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During audit it was noticed that internal audit records for QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) and Anti-Bribery Management Systems (ISO 37001: 2025) were no objective evidence found at the time of audit.
Clause: 9.2 – QHSE/ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE/ABMS was not provided however procedure is implemented.
Clause: 9.3 – QHSE/ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Bribery Risk Assessment:
During the audit, it was observed that the organization has not established a bribery risk assessment process. There was no evidence of a systematic approach to identify, analyze, and evaluate bribery risks associated with the organization’s activities, operations, or business relationships.
Clause: 4.5 – ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Gifts, Hospitality, donations and similar benefits: 
During the audit, it was observed that the organization has not established and implemented adequate controls for gifts, hospitality, donations, and similar benefits. There was no defined procedure or criteria to govern the offering, acceptance, or recording of such benefits,
Clause: 8.7 - ABMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry -specific roles and for personnel involved in QHSE Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented preventive maintenance plans, schedules, and related records for operational assets and equipment, along with their corresponding calibration or inspection certificates. were not made available for verification
Clause: Clause 7.1.5/Clause 9.1.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessments, like First Aid, Fire Safety, and Mock Drills for handling emergencies had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE management system. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the certification audit, the organization did not present documented information for its current Quality  Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in Quality Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided services, processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization subsequently submitted customer feedback covering more than one year; however, the records were not current, thus, the organization could not demonstrate that customer perception is being monitored on an ongoing basis as required by the applicable standard (e.g., ISO 9001:2015, Clause 9.1.2).
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QMS. Consequently, compliance with the applicable ISO 9001:2015 requirements could not be fully verified.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the certification audit, the organization did not present documented information for its current Quality Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and personnel involved in Quality Management System awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause  7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented preventive maintenance plans, schedules, and related records for operational assets and equipment, along with their corresponding calibration or inspection certificates. were not made available for verification
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QMS. Consequently, compliance with the applicable ISO 9001:2015 requirements could not be fully verified.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, the organization did not present the formal register of environmental aspects and impacts for document verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirement of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018) were conducted, however last Internal Audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS & OHSMS management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS & OHSMS (ISO 9001:2015, ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS & OHSMS were not available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001: 2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable environmental and occupational health and safety legal requirements could not be verified.
Clause: Clause 8.2.2 /Clause 6.1.3 
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5/Clause 9.1.1
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE
awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required
by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the
QHSE Management System. Consequently, compliance with the applicable QHSE
requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS &
OHSMS, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the legal register; therefore, the identification, access to, and maintenance of applicable regulatory, environmental, and occupational health and safety legal requirements could not be verified.
Clause: Clause 8.2.2 /Clause 6.1.3
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5/Clause 9.1.1
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry￾specific roles and for personnel involved in QHSE awareness and
internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required
by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the
selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available
for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the
QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE implementations, were not available. However, the Management Responsibility Procedure was available
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QMS management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization needs to provide training to their Auditor on QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and maintained documented evidenced.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was observed that the QHSE objectives for the current year (2026) were not available for verification.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: Clause 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives & Targets:
During the audit, the organization did not present the documented information in QMS Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noted that documents listing of tools and their calibration records were not available.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The internal audit for the requirements of QMS (ISO 9001:2015) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QMS awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the Quality Management System. Consequently, compliance with the applicable QMS requirements could not be fully verified.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was observed that QHSE objectives Procedure were implemented; however, the documented objectives and associated planning were not available for verification.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, the organization did not present documented information relating to its current environmental objectives and the plans established to achieve them.
Clause: Clause 6.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that the available training records and documented evidence demonstrating the management representative's competence in EMS awareness and internal auditing were not available.
Clause: Clause 7.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Preparedness and response:
During the audit, it was noted that training and assessment for handling emergency (e.g., First aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the organization did not present an Internal audit report as evidence, and therefore, compliance with ISO 14001 requirements could not be fully verified.
Clause: Clause 9.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including the management review meeting (MRM) minutes related to the EMS, were not made available at the time of assessment.
Clause: Clause 9.3 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable regulatory, environmental, and occupational health and safety legal requirements could not be verified.
Clause: Clause 8.2.2 /Clause 6.1.3
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, along with their corresponding calibration plans or inspection certificates, as well as the preventive maintenance procedures and associated checklists. Only one calibration certificate was presented; therefore, compliance with Clause 7.1.5 (QMS) and Clause 9.1.1 (HSE) could not be fully verified.
Clause: Clause 7.1.5 /Clause 9.1.1-
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE awareness and
internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required
by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the
selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE Policy:
During the audit, it was observed that the QHSE policy was not available at the time of the audit.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the Audit, the organization did not present the formal register of environmental aspects and impacts for document verification.
Clause: Clause - 6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented Information:
Only few documents were not reviewed and approved by the relevant authorities like IMS Manual (QHSE-MN-01) at the time of audit.
Clause: Clause 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Document infotmation:	
MINOR NC - 02	During audit, it was observed that there is no policy and procedure to control cybersecurity matters.	7.1.5.1
ISO 9001:2015
Clause: clause : 7.5.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff especially Internal Auditor on ISO Standard (ISO 31000: 2018, ISO 27001: 2022 and ISO 22301: 2019) was not available at the time of audit.
Clause: 5.3 – ISMS/RMS/BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISMS Management System (ISO 27001: 2022), Risk Management System (ISO 31000: 2018) and Business Continuity Management System (ISO 22301: 2019) awareness and Internal Auditing as no objective evidence found
Clause: 7.2 - ISMS/RMS/BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information security risk treatment:
During audit it was noticed, that no evidence of periodic penetration testing to assess exploitable vulnerabilities on critical system.
Clause: 8.3 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, measurement, analysis and evaluation:
The SIEM solution does not have an alerting mechanism configured to notify relevant personnel of potential information security incidents in real time.
Clause: 9.1 - ISMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit It was noticed, internal audit records for the effectiveness of the Information Security Management System (ISO 27001: 2022), Risk Management System (ISO 31000: 2018) and Business Continuity Management system (ISO 22301: 2019) were not available.
Clause: 9.2 - ISMS/RMS/BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified that sensitive meeting records, such as Management Review Meeting (MRM) records related to the (ISMS, RMS and BCMS) was not provided for verification. However, the organization has implemented a procedure for conducting management reviews.
Clause: 9.3 - ISMS/RMS/BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business Continuity Strategies and Solutions:
During the audit it was noticed that, Business Continuity Plan (BCP) for major projects were not available, which may cause to disruption and operational delays.
Clause: 8.4 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, Measurement Analysis and Evaluation: 
Organization has not conducted annual testing of business continuity measures, which may lead to unverified and ineffective responses during disruptions.
Clause: 9.1 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Risk Assessment: 
During the audit, it was observed that the organization has not established risk assessment process in line with ISO 31000:2018 guidelines.
Clause: 6.4 - RMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Recording and Reporting:
During the audit, it was observed that the organization has not maintained processes for recording and reporting risk management activities. Documented information related to risk identification, analysis, evaluation, and treatment was not maintained.
Clause: 6.7 – RMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noted that Training records for basic first aid and firefighting were not available for some employees, so their competence in emergency response could not be fully verified.
Clause: Clause 7.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: OHS objectives and Targets:
During the audit, it was noticed that the OHS Objectives were not updated as appropriate, for the current year (2026) as per standard requirements.
Clause: Clause 6.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the EMS and OHS legal registers had not been updated for the current year (2026) in accordance with the requirements of the relevant standards.
Clause: Clause 6.1.3 - EMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented Information:
Only few documents were not reviewed and approved by the relevant authorities like HSE Manual at the time of audit.
Clause: Clause 7.5 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the
internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, no systematic process for obtaining and reviewing customer feedback was evidenced.
Clause: 9.1.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the quality policy was not available for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established a process to collect or maintain customer feedback. However, no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of  ISO 14001:2015, ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of  ISO 14001:2015, ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization provided the legal register; however, it was not updated ( Federal law 8 outdated)
Clause: 6.1.3
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning actions were not available for verification.
Clause: 6.2
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide an internal audit report that demonstrated the implementation and effectiveness of its QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedures and associated checklists.
Clause: Clause 7.15 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency such as Emergency Mock Drill,  situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide an internal audit report that demonstrated the implementation and effectiveness of its QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable regulatory, environmental, and occupational health and safety legal requirements could not be verified.
Clause: Clause 6.1.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedures and associated checklists.
Clause: Clause 9.1.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in HSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current HSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide an internal audit report that demonstrated the implementation and effectiveness of its HSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the HSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noted that the Quality Management System (QMS) objectives for the year 2026 were not available in accordance with standard requirements.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 14001:2015, ISO 45001:2018, the organization shall conduct internal audits at planned intervals
to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
 ISO 14001:2015, ISO 45001:201
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, of ISO 14001:2015, ISO 45001:2018 top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning actions were not available for verification
Clause: 6.2
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the waste management records were not available for verification.
Clause: 7.5.3
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 14001: 2015, ISO 45001:2018, the organization shall conduct internal audits at planned intervals
to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 14001:2015, ISO 45001:201
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 14001: 2015, ISO 45001:2018 top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 14001:2015, ISO 45001:201
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning actions were not available for verification
Clause: 6.2
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the waste management records were not available for verification.
Clause: 7.5.3
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, no systematic process for obtaining and reviewing customer feedback was evidenced.
Clause: 9.1.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.2 of ISO 14001:2015, the organization shall determine and evaluate environmental aspects and associated impacts of its activities, products, and services. However, the documented  information was not available for verification.
Clause: 6.1.2
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements and shall evaluate, select, monitor, and re-evaluate suppliers based on their ability to meet these requirements. However,  the documented information of supplier evaluation was not available for verification.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was implemented, however it was not updated (Federal law 8 outdated)
Clause: 6.1.3
 ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable regulatory, environmental, and occupational health and safety legal requirements could not be verified.
Clause: Clause 6.1.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedures and associated checklists.
Clause: Clause 9.1.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in HSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current HSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide an internal audit report that demonstrated the implementation and effectiveness of its HSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the HSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions a was not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives & Targets:
During the audit, it was noticed that the organization did not present the documented information in QMS objectives and the associated plans to achieve them.
Clause: Clause 6.2 -QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal audit for the requirements of QMS (ISO
9001:2015) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE awareness, compliance, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report that demonstrated the implementation and effectiveness of its QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives & Targets:
During the audit, it was noticed that the organization did not present the documented information in QMS objectives and the associated plans to achieve them.
Clause: Clause 6.2 -QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring:
During the audit, it was noted that the organization did not
presented the list of tools/equipment and their calibration/inspection certificates for verification.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives & Targets:
During the audit, it was noticed that the organization did not present the documented information in QMS objectives and the associated plans to achieve them.
Clause: Clause 6.2 -QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring:
During the audit, it was noted that the organization did not
presented the list of tools/equipment and their
calibration/inspection certificates for verification.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services: 
The organization needs to determine and apply
criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Hazard identification & OH&S risk assessment:
During the audit, it was observed that the organization has established and implemented a procedure for OH&S hazard identification and risk assessment. However, the OH&S hazard identification and risk assessment records were not made available for review at the time of the audit.
Clause: Clause 6.1.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects & Impacts:
During the audit, it was observed that the organization has established and implemented a procedure for identifying environmental aspects and impacts. However, the environmental aspects and impacts register was not made available for review at the time of the audit.
Clause: Clause 6.1.2 -HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that training for handling emergency situations (e.g., basic First Aid, basic Fire Fighting, emergency drills) has been provided to staff as per standard requirements, however the no evidence of recent or updated training records was available.
Clause: Clause 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO
14001:2015 & ISO 45001:2018) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was noted that sensitive meeting records, including HSE - related management review meeting (MRM) records, were not available for review.
Clause: Clause 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, along with their corresponding calibration plans/certificates or inspection plans, as well as the preventive maintenance procedures and associated checklists.
Clause: Clause 7.1.5 - QMS/Clause 9.1.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific and personnel involved in QHSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 14001: 2015, ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards.
However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 14001: 2015, ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the objectives & planning actions were not available for verification.
Clause: 6.2
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 5.3 of ISO 14001:2015 and ISO 45001:2018, top management shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated, and understood within the organization. However, documented information or records demonstrating the assignment and communication of roles, responsibilities, and authorities have not been evidenced for verification.
Clause: 5.3
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Risk Register. Consequently, the identification of hazards and the assessment of occupational health and safety risks could not be verified for compliance with ISO 45001:2018.
Clause: Clause 6.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Environmental Aspect Register. As a result, the identification and evaluation of environmental aspects and their associated impacts could not be verified for compliance with ISO 14001:2015.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide the Legal Register as required. Consequently, the identification, access to, and maintenance of applicable regulatory, environmental, and occupational health and safety legal requirements could not be verified.
Clause: Clause 6.1.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current QHSE Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE awareness, implementation, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency situations, such as emergency (fire, medical emergency, and accident) mock drills, had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization failed to provide an internal audit report that demonstrated the implementation and effectiveness of its QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide documented procedures, work instructions, permits, or records demonstrating how the hierarchy of controls (elimination, substitution, engineering controls, administrative controls, and PPE) has been applied to the identified hazards associated with high-risk activities, including construction works, excavation and backfilling, site levelling, mechanical installation, metal works, building maintenance, and onshore and offshore oil and gas field services.
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization chart was available; however, the job descriptions of the main roles were not available for review. This does not demonstrate compliance with ISO 9001:
2015 Clause 5.3, which requires that roles, responsibilities, and authorities be assigned, documented, and communicated.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5/Clause 9.1.1
(QMS/HSE)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE awareness and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established any documented policy or procedure for securing and safeguarding electronically documented information. There was no evidence of controls in place to protect electronic data from loss, unauthorized access, or misuse.
Clause: Clause 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization was unable to provide documented evidence demonstrating proper segregation, handling, and disposal of laboratory waste generated from testing activities. Records such as waste disposal logs, manifests, or agreements with authorized waste disposal contractors were not made available for verification.
Clause: Clause 8.1 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE implementations, were not available. However, the Management Responsibility Procedure was available
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the
internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per clause 6.2, the objectives and planning actions have
been established, but the target completion date has not been defined.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that, as per Clause 7.5.2 of ISO 9001:2015, the organization shall ensure that documented information is appropriately identified and described (e.g., reference number). However, some documented information, such as the Quality Manual and Job Descriptions, has not been maintained with document numbers.
Clause: 7.5.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not evidenced for verification.
Clause: 6.1.3
ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the quality policy was not evidenced for verification.
Clause: 5.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has conducted internal audit; however, it was noted that the QHSE department is also auditing its own functions, which may cause impartially.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspect:
The organization has identified certain environmental aspects; however, environmental impacts register and significance criteria were unavailable during the audit.
Clause: 6.1.2-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has personnel performing assigned tasks and providing training and awareness; however, documented evidence of employee competence, training records relevant to QHSE and evaluation of effectiveness was not available during the audit.
Clause: 7.2–QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented Information:
It was observed that the control of documented information is being implemented; however, certain records and updated versions of documents were not available at the time of audit.
Clause: 7.5-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
It was observed that PPE requirements are defined in the HSE plan; however, the PPE list and related issue/usage records were unavailable at the time of audit.
Clause: 8.1.2-OSH
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: External Provider:
It was observed that the supplier evaluation process is being implemented; however, related documented information was currently unavailable at the time of audit
Clause: 8.4-QMS
8.1-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the Quality, health, safety and environment (QHSE) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit, indicating that the internal audit program has not been fully implemented as planned.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has conducting Management review meeting however the most recent, Management Review Meetings (MRM) for the QHSE is currently not conducted.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Corrective Action:
It was observed that the corrective action process is being implemented; however, documented evidence such as root cause analysis and closure records for certain nonconformities were unavailable at the time of audit.
Clause: 10.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has personnel performing assigned tasks and providing training and awareness; however, documented evidence of employee competence, training records, and evaluation of effectiveness was not available during the audit.
Clause: 7.2–FSMS
HACCP
7.2-QMS
7.2-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the QMS (Quality management system), EMS (Environmental management system) and HACCP (Hazard Analysis and Critical Control Points) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit, indicating that the internal audit program has not been fully implemented as planned.
Clause: 9.2–FSMS 
HACCP
9.2-QMS
9.2-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization currently not conducted Management Review Meetings (MRM) for the Quality management system, Environmental management system and HACCP-based FSMS.
Clause: 9.3-FSMS
HACCP
9.3-QMS
9.3-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
The organization has established emergency preparedness and response procedures and conducts related activities; however, records of mock drills, training, and firefighting exercises were unavailable for review.
Clause: 8.4-FSMS
HACCP
8.5.3- QMS
8.2-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental impact and aspect:
The organization has identified certain environmental aspects; however, documented information demonstrating a complete evaluation of environmental impacts and significance criteria unavailable during the audit.
Clause: EMS-6.1.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Waste Management:
The organization is implementing waste management practices; however, relevant documented information and records were not available during the audit
Clause: 7.1.5-FSMS
HACCP
8.5.1-QMS
8.1-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of QMS, EMS and HACCP System through the use of the respective standards plan, policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3- FSMS
HACCP
QMS
EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During QHSE audit, Legal compliance evaluation records were not evidence. Minor NC-clause 9.1.2- 14001:2015, 45001:2018
Clause: 9.1.2-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: 1		02-Minor NC	During QHSE audit, calibration of equipment was not evidence Minor NC-Clause .	7.1.5-QHSE
Clause: 7.1.5-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During QHSE audit, calibration of equipment was not evidence.
Clause: 7.1.5-GMP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During QHSE audit, calibration of equipment was not evidence.
Clause: 7.1.5-GMP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Externally Provided Processes, Products or Services:
During the audit, it was identified that the organization is implementing pest control through a third-party; however, the contract provided is currently outdated.
Clause: Clause 7.1.6
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the HACCP (Hazard Analysis and Critical Control Points) are monitoring compliance through camp welfare management and implementing corrective actions; however, the process is not conducted in accordance with the established internal audit procedure, indicating a lack of alignment with defined audit requirements.
Clause: 9.2–FSMS 
HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has implemented a HACCP system; however, HACCP plan and hazard analysis were not discussed during the Management Review Meeting (MRM).
Clause: 9.3-FSMS
HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement: 
The organization needs to continually improve the effectiveness of HACCP System through the use of the HACCP plan, policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.2-FSMS
HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has personnel performing assigned tasks and providing training for HSE and awareness; however, documented evidence of competence in QMS awareness and internal auditing were unavailable.
Clause: 7.2–QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, the organization provided its HSE Internal Audit Report; however, the Internal Audit Report related to the QMS implementation were unavailable for review at the time of the audit.
Clause: 9.2-QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization that the Management Review Meeting (MRM) has been conducted; however, however, actions from previous management reviews and internal audit results were not discussed during the meeting.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspect:
The organization has identified certain environmental aspects; however, environmental impacts register and significance criteria were unavailable during the audit.
Clause: 6.1.2-EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has personnel performing assigned tasks and providing training and awareness; however, documented evidence of employee competence, training records relevant to QHSE and evaluation of effectiveness was not available during the audit.
Clause: 7.2–QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
It was observed that PPE requirements are defined in the HSE plan; however, the PPE list and related issue/usage records were unavailable at the time of audit.
Clause: 8.1.2-OSH
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: External Provider:
It was observed that the supplier evaluation process is being implemented; however, related documented information was currently unavailable at the time of audit.
Clause: 8.4-QMS
8.1-HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the Quality, health, safety and environment (QHSE) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was observed that the organization has conducting Management review meeting however the most recent, Management Review Meetings (MRM) for the QHSE is currently not conducted.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has personnel performing assigned tasks and providing training and awareness; however, documented evidence of employee competence, training records relevant to QHSE and evaluation of effectiveness unavailable during the audit.
Clause: 7.2–QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
It was observed that PPE requirements are defined in the HSE plan; however, the PPE list and related issue/usage records were unavailable at the time of audit.
Clause: 8.1.2-OSH
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
Internal audits for the Quality, health, safety and environment (QHSE) system have been conducted; however, the most recent scheduled internal audit is still pending at the time of the audit.
Clause: 9.2-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Management Review:
During the audit, it was observed that the organization that the Management Review Meeting (MRM) has been conducted; however, however, actions from previous management reviews and internal audit results were not discussed during the meeting.
Clause: 9.3-QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the
internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, the organization shall establish objectives at relevant functions and levels and
plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015, & 45001:2018) were not conducted, However the last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects.
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, chemical waste, hazard waste etc..)
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the Requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that EMS legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, scrape waste, Packaging waste etc.)
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to EMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of EMS (ISO 9001:2015) were conducted, however last Internal 
audit is still pending.
Clause: Clause 9.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.2 of ISO 14001:2015, the organization shall determine environmental aspects of its activities, products, and services that it can control and influence, along with their associated environmental impacts, and determine those that are significant. However, no documented evidence of identification, evaluation, and determination of significant environmental aspects and impacts was available for verification.
Clause: 6.1.3
 ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no properly trained (competent) person relevant to QHSE management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per
standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & 45001:2018) were conducted, however last Internal Audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the Documented information for the organization's current year Quality Objectives, along with the corresponding plans to achieve them, was not made available for review.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party inspection certificates of tools/equipment were not available as per standard requirements
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Feedback:
During the audit, it was observed that records of customer feedback used for monitoring customer perception were not available for verification.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015) were not conducted, However the last internal audit is still pending
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was observed that Management Review
Meeting (MRM) records related to the QMS, previous year were not available for review
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noticed that the QHSE Objectives were not available as appropriate, for the current year (2026) as per standard requirements.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste, chemical waste, Hazards waste etc...)
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party inspection certificates of tools/equipment were not available as per standard requirements
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were not
conducted, However the last internal audit is still pending
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities and authorities:
During the audit it was noticed that, Rolls responsibilities, and reporting hierarchy relevant to the Energy Management System (EnMS).
Clause: 5.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to address risks and opportunities:
During the audit, it was found that the organization has not identified or assessed risks and opportunities that could impact the intended outcomes of the Energy Management System (EnMS), including the improvement of energy performance and the achievement of energy objectives.
Clause: 6.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Energy Management System (ISO 50001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
During audit it was observed, that personnel performing activities under the organization’s control were not fully aware of the energy policy, their roles in achieving energy objectives and targets, and the impact of their activities on energy performance. No documented evidence (e.g., training records, awareness sessions, communication materials) no objective was found.
Clause: 7.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Energy Review: 
During the audit, it was observed that the organization has not developed a formal energy review as required. There was no documented evidence demonstrating that an energy review process has been carried out to identify significant energy uses (SEUs), relevant variables, and energy performance indicators (EnPIs).
Clause: 6.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit it was observed, that although, organization was conducting the QHSE Internal Audit, however, it was not covered the scope of EnMS (ISO 50001: 2018) standard requirement.
Clause: 9.2 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified sensitive meeting record like MRM with regards to EnMS was not provided however procedure is implemented.
Clause: 9.3 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, Measurement, Analysis & Evaluation
During audit it was noticed that the company lacked a systematic process to monitor energy data regularly which can lead to inability to track deviations or implement corrective actions.
Clause: 9.1.1 – EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Operational Procedure:
During audit it was noticed that there were no defined operating procedures to minimize energy use in high-consumption processes which may lead to wastage of energy due to inefficient operation.
Clause: 8.1 - EnMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noticed that the QHSE Objectives were not available as appropriate, for the current year (2026) as per standard requirements.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, chemical waste, Hazards waste etc.)
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were not
conducted, However the last internal audit is still pending
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was observed that Management Review
Meeting (MRM) records related to the previous year were not available for review
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that organizational chart and employees’ job descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were not
conducted, However the last internal audit is still pending
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was observed that Management Review
Meeting (MRM) records related to the previous year were not available for review
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Establishing the Quality Policy:
During audit it has been noticed that, the organization has developed HSE policy, however Quality policy was not available at the time of audit.
Clause: 5.2.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems.
Clause: 6.12 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like HSE Manual (AHP-HSE-MN-01), QMS Manual (AHP -MN-01) etc. at the time of audit.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation Emergency Drill were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that organizational chart and employee's job description was not available at the time of audit.
Clause: Clause 5.3 QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job, toolbox talk, HSE related training and use of PPE's etc.)
Clause: Clause 8.1.2 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the Requirements of QHSE (ISO
9001:2015, 45001:2018) were conducted, however last internal audit is still pending.
Clause: Clause 9.2 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHS was not provided, however
procedure is implemented.
Clause: Clause 9.3 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities and authorities:
During the audit, it was noticed that the employee's job description were not made available for verification.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the documented information for the
organizations Quality Objectives along with the corresponding plans to achieve them, was not made available for verification.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the legal register was not up to date at the time of the audit, in accordance with standard requirements.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the emergency mock drill was not conducted in the current year, which is not in accordance with standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the quality management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, the organization shall establish objectives at relevant functions and levels and
plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, the documented information for obtaining and reviewing customer feedback was not evidenced.
Clause: 9.1.2
9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the documented information for the
organizations Quality Objectives along with the corresponding plans to achieve them, was not made available for verification.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS (ISO
9001:2015) were not conducted, However the internal audit is pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Chain Block, Generator and Welding Machine were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the documented information for the
organizations Quality Objectives along with the corresponding plans to achieve them, was not made available for verification.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS (ISO
9001:2015) were not conducted, However the internal audit is pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 5.2 of ISO 9001:2015, the organization shall establish and communicate a quality policy, however the documented quality policy was not evidenced for verification.
Clause: 5.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization implemented the legal register; however, it was not updated (Federal law 8 is outdated)
Clause: 6.1.3
ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency certificate has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO 14001:2015 & ISO 14001:2015) were conducted, however it was noted that the QHSE department is also auditing its own functions, which may cause impartially.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for waste control and disposal however that signed agreement between the organization and the service provider is out dated.
Clause: 8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/ Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the policy, objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the documented information for the
organizations Quality Objectives along with the corresponding plans to achieve them, was not made available for verification.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QMS (ISO
9001:2015) were not conducted, however last Internal Audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Quality and Environment Management System, (ISO 9001: 2015, ISO 14001: 2015) awareness, as no objective evidence found.
Clause: 7.2- QMS
7.2- EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
Only few documents were not reviewed and approved by the relevant authorities like EMS Manual (MS-MN-02), FSMS Manual (ORC-FSMS-M01), QMS Policy (QMS-ORC-F01a), and QMS Objective (IMS-OTK-F02), etc. at the time of audit.
Clause: 7.5 – FSMS-HACCP
7.5 – EMS
7.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Environment Management System (ISO 14001: 2015) awareness, as no objective evidence found.
Clause: 7.2 –EMS
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Documented information: 
During audit it was noticed that company is taking third party services for waste management however the signed agreement between the organization and the service provider is outdated.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: QHSE Policy:
During the audit, it was noticed that the QHSE Policy were not available for verification.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, the documented information for the organization's current - year QHSE Objectives, along with the corresponding plans to achieve them, was not made available for review
Clause: Clause 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that the Employees job description of staff was not available at the time of audit.
Clause: Clause 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: Clause 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was observed that the QHSE objectives
we're not available for the current year (2026) as required by
the applicable standards.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2- QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: Clause 8.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: Clause 8.1.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization conducted Management Review Meetings (MRM) related to QMS. However, it didn’t mention the meeting minutes.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that calibration certificates, machine maintenance reports, site inspections, and machine damage reports are not maintained. The absence of these records may compromise equipment reliability, process consistency, and the effectiveness of the QMS, potentially affecting quality and compliance.
Clause: 7.1.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, the formal register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were not
conducted, However the last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QMS were not available.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.2 of ISO 14001: 2015, the organization shall determine environmental aspects of its activities, products, and services that it can control and
influence, along with their associated environmental impacts, and determine those that are significant. However, no documented evidence of identification, evaluation, and determination of significant environmental aspects and impacts was available for verification.
Clause: 6.1.2
ISO 14001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available  for verification.
Clause: 6.1.3
ISO 14001: 2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, it was observed that although the organization had been conducting Environmental Monitoring studies, the study had not been updated for the year 2025.
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
During audit it was noticed that, the organization needs to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was noticed that no time frame was defined to achieved the QHSE objective.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization needs to provide training to their internal Auditor and co-Auditor on updated version of ISO 9001: 2015 and ISO 14001: 2018, and maintained documented information as appropriate.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
During the audit, it was observed that the QHSE Manual was not updated to reflect current processes and requirements. This indicates that the organization has not ensured proper control and updating of documented information in line with applicable QHSE standards (ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018), which may impact system accuracy and compliance.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the 1st Surveillance audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has competent personnel performing assigned tasks and providing regular training and awareness; however, it is observed that few certifications are not updated to the latest versions, specifically ISO 22000:2018 and ISO 14001:2015. Resource requirements including infra-structural / system related up gradations and food 
safety trainings.
•	Certificate of ISO 22000:2005 (certificate no: FS/11IN/1655) by ‘Bureau Veritas’, Issue date: 17/10/2011
•	Certificate of ISO 14001:2004 (certificate no: FS/11IN/1655) by ‘Bureau Veritas’, Issue date: 17/10/2011
Clause: 7.2–FSMS
HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
The organization has competent personnel performing assigned tasks and providing regular training and awareness; however, it is observed that few certifications are not updated to the latest versions, specifically ISO 22000:2018 and ISO 14001:2015. Resource requirements including infra-structural / system related up gradations and food 
safety trainings.
•	Certificate of ISO 22000:2005 (certificate no: FS/11IN/1655) by ‘Bureau Veritas’, Issue date: 17/10/2011
•	Certificate of ISO 140001:2004 (certificate no: FS/11IN/1655) by ‘Bureau Veritas’, Issue date: 17/10/2011
Clause: 7.2–FSMS
HACCP
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM with regard to QMS, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the approved supplier list and supplier evaluation procedure were not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that updated Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that there was no competent internal auditor, as no competency record was found.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that customer feedback was not available.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The internal audit for the requirements of ISO 9001:2015 was not conducted.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that sensitive meeting records, such as MRM with regard to QMS, were not provided. However, the procedure is implemented.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the supplier evaluation procedure and evaluation records were not available for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, employee job descriptions were not available.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that updated Objectives and planning actions were not available for verification.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that updated objectives and planning actions were available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that updated objectives and planning actions were available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that updated objectives and planning actions were available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that updated objectives and planning actions were available for verification.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was observed that the QHSE objectives were not available for the current year (2026) as required by the applicable standards.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, chemical waste. hazards waste etc.)
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the Quality objectives had not been updated for the current year (2026). The organization is required to establish and review Quality objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's QHSE Policy does not fully meet Clause 5.2 requirements, as some key elements were not included, including a commitment to legal compliance, a framework for objectives, worker participation, and policy communication/availability.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for the personnel involved in QHSE implementation, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization had participated in an emergency mock drill conducted by the main contractor. However, the organization’s first aider certificate had expired at the time of the audit. As a result, valid certified first aid personnel were not available, which may affect the effectiveness of emergency preparedness and response.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the Management Review Meeting (MRM) record dated 18 July 2025 was available for review. The MRM record covered the requirements of ISO 45001:2018; however, the minutes did not clearly address all required inputs and outputs in line with Clause 9.3 of ISO 9001:2015 and ISO 14001:2015.
Clause: Clause 9.3 - QMS & EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Business Continuity Management System (ISO 22301: 2019) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring, Measurement, Analysis, and Evaluation:
During the audit, it was noticed that the company has not conducted annual testing of business continuity measures, which may lead to unverified and ineffective responses during disruptions.
Clause: 9.1 - BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Business Continuity Strategies and Solutions:
During the audit, it was noticed that there is no formal IT data backup and recovery policy, which may increase the risk of data loss due to cyber-attacks or system failures
Clause: 8.3 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
During audit it was noticed that, although organization has been conducting the QHES Internal Audit and maintained records as appropriate, however, it was not covered the BCMS (ISO 22301: 2019) scope as required.
Clause: 9.2 – BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review Meeting: 
During the audit, it was verified sensitive meeting record like MRM with regards to BCMS was not provided however procedure is implemented.
Clause: 9.3 - BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Exercise and Testing:
During the audit, it was noticed that employees have not undergone emergency response drills, which may lead to ineffective handling of incidents
Clause: 8.5 - BCMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environment Monitoring Studies, waste management Plan, Scrap Waste, Hazard waste, Recycle Waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and other Hazard, OH&S risk and OH&S Management systems and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. Basic First Aid, Basic Fire Fighting, etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3  - QMS
8.1.4.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are
competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.2 of ISO 14001:2015 and ISO 45001:2018, the organization shall establish, implement, and maintain processes for emergency preparedness and response. However, the documented procedures or records related to emergency preparedness and response were not available for verification.
Clause: 8.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, there is no evidence available for verification of evaluation, selection, monitoring, or re-evaluation of external providers.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001:2015, the organization shall monitor customers’ perceptions of the degree to which their needs and expectations have been fulfilled. However, no documented evidence of customer satisfaction monitoring or analysis (such as feedback records, surveys, or complaint analysis) was made available for verification.
Clause: 9.1.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Quality and Occupational Health & Safety Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QMS & OHSMS implementation, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QMS & OHSMS. Consequently, compliance with the applicable  QMS & OHSMS requirements could not be fully verified.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS & OHSMS implementations, were not available. However, the Management Responsibility Procedure was available
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Quality and Occupational Health & Safety Objectives (2026) and the associated plans to achieve them.
Clause: Clause 6.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QMS & OHSMS implementation, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 8.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QMS & OHSMS. Consequently, compliance with the applicable  QMS & OHSMS requirements could not be fully verified.
Clause: Clause 9.2 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS & OHSMS implementations, were not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not availablele for verification
Clause: 6.1.3
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, as per Clause 6.1.1, the organization shall determine risks and opportunities. However, related documented information was not evidenced for verification
Clause: 6.1.1
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available for verification.
Clause: 6.1.3
ISO 14001:2015, ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, as per Clause 6.1.1, the organization shall
determine risks and opportunities. However, related
documented information was not evidenced for verification.
Clause: 6.1.1
ISO 9001:2015, ISO 14001:2015, ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for
personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001:2015, ISO 14001:2015, ISO
45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management, Hazard waste, Signed Agreement with Waste Collection Company etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the HSE objectives had not been updated for the current year (2025). The organization is required to establish and review HSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to HSE was not provided however procedure is implemented.
Clause: 9.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QMS management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was verified that the internal audit was conducted for ISO 9001:2015. However, documented information demonstrating the results of internal audits (including audit checklists and summary reports) for ISO 14001:2015 and ISO 45001:2018 was not available for verification
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established and maintained documented evidence of Management Review Meetings (MRM) related to QHSE, which were available for verification. However, the content of the management review does not fully address all applicable requirements of the relevant management system standards. This indicates that the management review process is not fully implemented in accordance with the standard requirements.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities & authorities:
During the audit, it was observed that employees’ job descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Objectives and Targets:
During the audit, it was noticed that the QHSE Objectives were not presented as appropriate, for the current year (2026) as per standard requirements
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that QHSE legal register and legal requirements was not available at the time of audit.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no properly trained (competent) person relevant to QHSE management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & 45001:2018) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the Quality management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, the systematic process for obtaining and reviewing customer feedback was not evidenced.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015,  the organization shall conduct internal audits at planned intervals to provide
information on whether the management system conforms to the applicable standards. However, the  documented audit results (Audit checklists & Summary
report) have not been evidenced for verification
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, the documented evidence of MRM inputs and outputs was not available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.1.2 of ISO 9001: 2015, the organization shall monitor customer perceptions. However, the systematic process for obtaining and reviewing customer feedback was not evidenced.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide
information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary
report) have not been evidenced for verification.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, the documented evidence of MRM inputs and outputs was not available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Policy:
During the audit, the organization's current and updated quality policy was not available for review and verification.
Clause: Clause 5.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives & Targets:
During the audit, the organization did not present documented information in current QMS objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring resources:
During the audit, the organization provided a complete list of tools and equipment in use; however, there were no corresponding calibration or inspection certificates presented. The preventive maintenance procedure and related checklists were also not made available.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Actions to Address Risks and Opportunities:
During the audit, evidence of risk assessment and evaluation of risks and opportunities was not available for review and verification.
Clause: Clause 6.1 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QMS
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization’s Internal Audit Report for ISO 14001:2015 was not presented.
Clause: Clause 9.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization has provided the procedure for supplier evaluation, but supplier evaluation records were not evidenced.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the Management Review records were available; however, it is not covering the whole requirement of clause 9.3 of 9001:2015, 14001:2015, 45001:2018.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no training records were available for personnel responsible for EMS implementation, monitoring, and internal audits with respect to the latest versions of the EMS standards (ISO 14001:2015). This was particularly noted for those assigned to conduct internal audits of the EMS.
Clause: Clause 7.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented information related to customer feedback was not made available for verification. As a result, the implementation and retention of customer feedback records could not be fully confirmed at the time of the audit.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the legal register was not up to date at the time of the audit, in accordance with standard requirements.
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating Hazards and reducing OH & S risks:
The organization need to make sure to eliminate of hazards and reduction of OH & S risks by using administrative control (through proper training of staff relevant to job, Toolbox talk and use of PPEs)
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal Audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, as per Clause 6.1.1, the organization shall
determine risks and opportunities. However, related
documented information was not evidenced for verification.
Clause: 6.1.1
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.2 of ISO 14001:2015, the organization shall determine environmental aspects and associated impacts. However, documented environmental aspects and impact assessment records have not been evidenced for verification.
Clause: 6.1.2
ISO 14001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the legal register was not available for verification.
Clause: 6.1.3
ISO 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, the documented evidence of MRM inputs and outputs was not available for verification.
Clause: 9.3
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that only a limited sample of employee competency records was presented, despite the organization having approximately 8,000 employees. Moreover, while training records for EMS and OHSMS Internal Auditors were made available, comprehensive competence records for industry-specific roles and for personnel involved in QMS implementation, monitoring, awareness, and related activities were not fully demonstrated at the time of the audit. Objective evidence, such as broader training records, qualifications, and certification records for relevant personnel, had not yet been sufficiently provided for verification.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the Environmental management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 14001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to EMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and related planning actions were established and available for verification. However, no defined target dates or timeframes for achieving these objectives were specified.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that job-related competence requirements were defined for relevant personnel; however, objective evidence of competence (such as training records, qualifications, or skill evaluations) was not available for verification.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization are defined and documented; however, there is no evidence to demonstrate that they have been formally communicated and approved by top Management. This indicates a potential gap in ensuring effective implementation and understanding of assigned roles within the organization.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented information for its current Quality Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration certificates, as well as the preventive maintenance procedure and associated checklists. Only one Inspection Certificate for Lifting Equipment was presented. Hence, the organization could not demonstrate that all tools and equipment are properly identified, calibrated, inspected, and maintained in accordance with applicable requirements and internal procedures.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QMS implementation, monitoring,  awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Quality Management System. Consequently, compliance with the applicable QMS requirements could not be fully verified.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE, were not available. An MOM was submitted; however, it does not comply with the requirements of Clause 9.3 of ISO 9001:2015.
Clause: Clause 9.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5 /Clause 9.1.1 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented a Minutes of Meeting related to HSE objectives and operational discussions; however, comprehensive Management Review Meeting (MRM) records were not made available for verification. The documented information did not fully demonstrate the required inputs and outputs of Clause 9.3, including review of previous actions, QHSE performance evaluation, resource adequacy, risks and opportunities, and management review decisions. Therefore, objective evidence confirming the effective implementation and maintenance of the Management Review process could not be fully verified at the time of the audit.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the organization presented several records of emergency preparedness activities and mock drills conducted across its operations. However, the competency and training records for personnel assigned as First Aiders and Fire Wardens were not made available for verification during the audit process. As these personnel hold critical emergency response responsibilities, objective evidence demonstrating their qualifications, training validity, and competency had not been sufficiently established at the time of assessment. Hence, the effectiveness of the organization’s emergency preparedness and response arrangements could not be fully verified.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE Management System implementation, monitoring,  awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., Fire Drill, etc.) situations had not been conducted by the organization, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization could not demonstrate effective evaluation and control of environmental aspects related to its manufacturing activities. Although an Environmental Aspect Register and Waste Management Procedure were available, no records were maintained for hazardous/non-hazardous waste management (e.g., plastic scrap, ink/chemical containers, paper waste) and no environmental monitoring records were available for emissions such as VOCs, particulates, or process fumes generated from production processes.
Clause: Clause 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current HSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization could not demonstrate effective implementation of operational controls to eliminate or reduce occupational health and safety risks associated with manufacturing activities. No toolbox talk records were available, and only one safety induction record and one safety training record were provided. The available evidence was insufficient to demonstrate worker awareness and control of workplace hazards such as machine pinch points and hot surfaces, exposure to plastic fumes and chemicals, manual handling risks, and fire hazards associated with stored materials.
Clause: Clause 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in HSE implementation,  monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the HSE  Management System. Consequently, compliance with the applicable QMS requirements could not be fully verified.
Clause: Clause 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the HSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Compliance Obligation:
During the audit, it was observed that the legal register was not up to date at the time of the audit, in accordance with standard requirements
Clause: Clause 6.1.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the emergency mock drill was not conducted in the current year, which is not in accordance with standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the Requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided, however
procedure is implemented.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration Certificates of Digital Pool Thermometer, Pressure Gauge and Sound and Vibration Meter were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that organizational chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the Requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided, however
procedure is implemented.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its current  QHSE policy.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization has established an Environmental Aspect Register covering its certified activities, including building contracting, electromechanical equipment installation and maintenance, steel products installation and maintenance, and metal parts and erection works. However, the organization could not adequately demonstrate consistent monitoring and maintenance of records for certain significant environmental aspects related to site activities, such as dust emissions, welding fumes, noise, and fuel/oil handling, to fully support effective evaluation and control of environmental impacts.
Clause: Clause 9.1.1 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current (2026) QHSE objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a list of tools and equipment currently in use for its operational activities. However, corresponding calibration/inspection certificates and documented preventive maintenance records, including relevant procedures and checklists, were not readily available for verification
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for the personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented documented evidence for the list of suppliers; however, the supplier/subcontractor performance evaluation to demonstrate how it manages externally provided processes, products, and services was not available for review. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organization’s internal audit reports do not adequately cover the full certified scope of activities, including construction, electromechanical works, steel installation, and metal erection activities. In addition, the audit evidence reviewed does not demonstrate effective evaluation of applicable Quality, Environmental, and Occupational Health & Safety (QHSE) management system requirements.

Therefore, the submitted documents do not fully demonstrate that the internal audit program is effectively implemented and provide limited evidence to assess the conformity and effectiveness of the Integrated QHSE Management System across all relevant operational activities.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall control externally provided processes, products, and services. However, supplier evaluation and monitoring records were not evidenced for verification
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall control externally provided processes, products, and services. However, supplier evaluation and monitoring records were not evidenced for verification
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the internal audit program
and documented audit results (Audit checklists & Summary report) have not been evidenced for verification.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, the documented evidence of MRM inputs and outputs was not available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization’s management review records (MRMM-PIC-2026-001 and 002) do not demonstrate that the review input includes the full certified scope of activities, namely building contracting, electromechanical equipment installation, steel products installation, and metal parts erection. Additionally, the review minutes lack evidence of discussion on environmental performance, occupational health & safety performance, and the effectiveness of actions addressing risks and opportunities.

Consequently, the organization has not provided sufficient evidence that management review is effectively evaluating the continuing suitability, adequacy, and effectiveness of the Integrated QHSE Management System across all relevant operational activities.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the Integrated management system, which was not available for verification
Clause: 5.3
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.1 of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, the organization shall determine risks and opportunities that need to be addressed to ensure the management system can achieve its intended outcomes. However, documented information related to the identification, evaluation, and monitoring of risks and opportunities has not been evidenced for verification.
Clause: 6.1.1
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records have not been evidenced for verification.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
(ISO 9001:2015-14001:2015-45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems.
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Management Review:
During the audit, it was verified that sensitive meeting records and maintained in accordance with standard requirements. However, the QHSE policy and objectives need to be discussed and addressed during the Meeting.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Competence:
During Audit it was noticed, that Organization needs to provide training to their internal Auditor on updated version of ISO 45001:2018 and maintained documented information as appropriate.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Competence:
During Audit it was noticed, that Organization needs to provide training to their internal Auditor on updated version of ISO 45001:2018 and maintained documented information as appropriate.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's HSE policy was not available for verification.
Clause: Clause 5.2 
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available.
Clause: Clause 5.3 
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization could not demonstrate effective identification, evaluation, and control of occupational health and safety hazards. No hazard identification register and no relevant operational control procedures (e.g., Manual Handling Procedure, Storage and Stacking Procedure, etc.) were available for review.
Clause: Clause 6.1.2/Clause 8.1.1 
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the certification audit, the organization did not present documented information for its current Quality & Health and Safety Objectives and the associated plans to achieve them.
Clause: Clause 6.2 
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QMS & OHSMS implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the legal register was not available for review; therefore, the organization could not demonstrate identification of, access to, or awareness of applicable legal requirements.
Clause: Clause 8.2.2/Clause 6.1.3
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of tools and equipment currently in use, including the racking system and electric forklifts, along with their corresponding calibration or inspection certificates. Additionally, the preventive maintenance procedure and associated checklists were not available for review.
Clause: Clause 7.1.5/Clause 9.1.1
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QMS & OHSMS Management System. Consequently, compliance with the applicable ISO 9001 & ISO 45001 requirements could not be fully verified.
Clause: Clause 9.2 (ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QMS & OHSMS  was not available.
Clause: Clause 9.3
(ISO 9001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was able to provide a comprehensive list of the plants and equipment currently in use; however, their corresponding calibration or inspection certificates were not available for review
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, a list of vehicles was provided; however, the corresponding preventive maintenance procedures, checklists, and maintenance records were not available for review.
Clause: Clause 8.1.1 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no toolbox talk records or QHSE induction records were available for review. Consequently, the organization could not demonstrate that workers are aware of occupational health and safety hazards, controls, or relevant quality processes.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented a list of suppliers; however, supplier evaluation records were not available for verification. Therefore, the organization could not demonstrate that suppliers are evaluated and selected based on their ability to meet requirements.
Clause: Clause 8.4/ Clause 8.1.4 - QMS & OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented MRM records conducted on 05 April 2026; however, the submitted records do not fully comply with the requirements of Clause 9.3 of the QHSE Management System.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the certification audit, the organization did not present documented information for its current HSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in HSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no toolbox talk records or QHSE induction records were available for review. Consequently, the organization could not demonstrate that workers are aware of occupational health and safety hazards, controls, or relevant quality processes.
Clause: Clause 7.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the HSE Management System. Consequently, compliance with the applicable HSE requirements could not be fully verified.
Clause: Clause 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the HSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization could not demonstrate effective operational control of environmental aspects related to its fabrication activities. Although an Environmental Aspect Register was available, no Waste Management Procedure and no records were maintained for hazardous/non-hazardous waste management (e.g., metal scrap, cutting fluid waste, oil-contaminated rags, chemical containers, and packaging waste). Additionally, no environmental monitoring records were available for emissions such as VOCs, particulates, or welding/cutting fumes generated from production processes.
Clause: Clause 8.1 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organizational chart and documented job descriptions for staff were not available for review. The organization may consider maintaining updated documented information defining roles, responsibilities, and reporting relationships to support effective implementation of the QHSE management system.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records of personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, it was observed that most engineering and operational activities are conducted using engineering applications and shared software platforms for storing and managing electronic data. While the current arrangement supports collaboration and accessibility, there is an opportunity to further strengthen the control of documented information through more formalized arrangements for access control, version management, backup and recovery, protection against unintended changes or deletion, and retention/retrieval controls within shared platforms, in line with Clause 7.5.3. of QHSE Management System.
Clause: Clause 7.5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions and Organizational Chart was not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, chemical waste. hazards waste etc.)
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was observed that the emergency mock drill was not conducted in the current year, which is not in accordance with standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the available Fire Mock Drill records submitted for verification were more than one year old, and no recent records were made available at the time of the audit. The organization is encouraged to ensure emergency mock drills are conducted and documented at planned intervals to maintain ongoing compliance and effectiveness of emergency preparedness arrangements.
Clause: Clause 8.2
(ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the submitted Continual Improvement Plan was established for the year 2025, and no updated or continued plan for the current period was available at the time of the audit. This presents an opportunity to further strengthen the maintenance and periodic updating of continual improvement initiatives and related documented information to support the ongoing effectiveness of the QHSE management system.
Clause: Clause 10.3
(ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
 ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 6.1.3 of ISO 14001:2015 and ISO 45001:2018, the organization established and maintained a legal register for applicable legal and other requirements; however, the register was not updated for verification, as Federal Law No. 8 was found to be outdated.
Clause: 6.1.3
ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 8.2 of ISO 14001:2015 and ISO 45001:2018, the organization established procedures for emergency preparedness and response; however, evidence of periodic testing and evaluation of emergency response arrangements was not available for verification.
Clause: 8.2
ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2 
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that calibration certificates, machine maintenance reports, site inspections, and machine damage reports are not maintained. The absence of these records may compromise equipment reliability, process consistency, and the effectiveness of the QMS, potentially affecting quality and compliance.
Clause: 7.1.5.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). Competencies were not available for verification. The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QHSE management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has a competent person to conduct an internal audit; however, the Competency records were not available for verification.
Clause: 7.2
ISO 9001:2015, 14001:2015, 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization is
following the legal register; however, it was not updated
(Federal law 8 is outdated)
Clause: 6.1.3
ISO 14001:2015,ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Determination of legal requirements and other requirements:
The organization shall make sure to determine and up-to-date legal requirement and retain documented information as appropriate.
Clause: 6.1.3 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation Emergency Drill were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the QHSE management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the Quality objectives had not been updated for the current year (2026). The organization is required to establish and review Quality objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Quality Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to Quality was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in ISO 9001 & ISO 14001  implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 
(ISO 9001:2015 & ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, a mock drill was conducted and supported by a Mock Drill Report, and emergency equipment such as fire extinguishers and first aid kits was available. However, documented evidence of personnel training in first aid and fire safety could not be readily demonstrated at the time of the audit. Enhancement of training record traceability may further support effective emergency preparedness arrangements.
Clause: Clause 8.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the approved supplier list and supplier selection criteria were presented; however, documented supplier evaluation records were not available for verification at the time of the audit. This presents an opportunity to further strengthen the implementation, traceability, and retention of supplier evaluation and monitoring records.
Clause: Clause 8.4 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented internal audit reports for the Quality and Environmental Management System were not available for verification. Consequently, the effectiveness of internal audit activities and the evaluation of compliance with applicable QMS & EMS requirements could not be fully demonstrated.
Clause: Clause 9.2
(ISO 9001:2015 & ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, Management Review meeting records were available; however, certain requirements outlined under Clause 9.3 of the QMS and EMS standards were not fully reflected in the documented review records. It is recommended that the organization strengthen the management review documentation to ensure all required inputs and outputs are adequately addressed.
Clause: Clause 9.3
(ISO 9001:2015 & ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The organization is maintaining a project delivery/progress tracker to monitor ongoing customer-related activities and communications. Consideration may be given to further formalizing the recording and trend analysis of customer concerns and feedback to enhance the monitoring of customer satisfaction inputs.
Clause: Clause 9.1.2 
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, t
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, objective evidence demonstrating the competence of personnel performing industry-specific roles was not available for verification. Considering confidentiality controls, the organization may consider establishing an auditable method for demonstrating personnel competence through controlled access to training, competency, and qualification records in accordance with ISO 9001:2015 Clause 7.2.
Clause: Clause 7.2 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization's approved supplier records and supplier evaluation evidence were not available for verification in accordance with ISO 9001:2015 Clause 8.4.  Considering confidentiality controls associated with supplier information, the organization may consider implementing an auditable method for demonstrating supplier approval, evaluation, and monitoring activities to support verification of compliance with ISO 9001:2015 Clause 8.4.1.
Clause: Clause 8.4 -  ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.1 of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, the organization shall determine risks and opportunities that need to be addressed to ensure the management system can achieve its intended outcomes. However, documented information related to the identification, evaluation, and monitoring of risks and opportunities has not been evidenced for verification.
Clause: 6.1.1
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.3 of ISO 14001:2015 and ISO 45001:2018, the organization shall determine and have access to applicable legal and other requirements and maintain updated compliance obligations. However, although the legal register was available, it was not updated, as Federal Law No. 8 was found to be outdated in the register.
Clause: 6.1.3
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, documented information demonstrating QMS internal audit results was not available for verification. Considering confidentiality controls associated with internal audit records, the organization may consider establishing an auditable method for demonstrating QMS internal audit results and related documented information to support verification of compliance with ISO 9001:2015 Clause 9.2
Clause: Clause 9.2 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, objective evidence demonstrating that management reviews were conducted at planned intervals was not available for verification. Considering confidentiality controls associated with management review records, the organization may consider establishing an auditable method for demonstrating management review activities and outputs to support verification of compliance with ISO 9001:2015 Clause 9.3.
Clause: Clause 9.3 - ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality Objectives:
During the audit, the documented information for the
organizations Quality Objectives along with the corresponding plans to achieve them, was not made available for verification.
Clause: Clause 6.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented Information:
During the audit, it was observed that the company IT Policy was not made available for verification.
Clause: Clause 7.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities: 
During audit it has been noticed that job description of staff was not available at the time of audit.
Clause: Clause 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: Clause 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services: 
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: Clause 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction: 
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: Clause 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of HSE and other staff were not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
3rd Party Inspection certificates of Generator was not available at the time of audit.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (e.g. Toolbox Talk, Induction Training, HSE Training, use of PPE etc.).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (e.g. Tookbox Talk, Induction Training, HSE Training and use of PPE etc.).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities: 
During audit it has been noticed that job description of staff was not available at the time of audit.
Clause: Clause 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence: 
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit: 
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review: 
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: Clause 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services: 
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: Clause 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources: 
During audit it was noticed that calibration / 3rd Party Inspection certificates of Air-Compressor, Welding Machines and Bending Machines were not available.
Clause: Clause 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that job description of staff was not available at the time of audit.
Clause: Clause 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: Clause 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO
9001:2015) were conducted, however last Internal audit is still pending.
Clause: Clause 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however
procedure is implemented.
Clause: Clause 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: Clause 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that calibration / 3rd Party
Inspection certificates of Air-Compressor, Welding Machines and Bending Machines were not available.
Clause: Clause 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. Environmental Monitoring Studies, waste management Plan, signed Agreement with Waste Collection Co. etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the HSE objectives had not been updated for the current year (2026). The organization is required to establish and review HSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of HSE (ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to HSE was not provided however procedure is implemented.
Clause: 9.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.3 of ISO 14001:2015 and ISO 45001:2018, the organization shall determine and have access to applicable legal and other requirements and maintain updated compliance obligations. However, although the legal register was available, it was not updated, as Federal Law No. 8 was found to be outdated in the register.
Clause: 6.1.3
ISO 14001:2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and maintain plans to achieve them, including updated target dates. Although objectives had been established, the target dates were not updated, and the documented objectives still reflected the year 2019.
Clause: 6.2
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 8.2 of ISO 14001:2015 and ISO 45001:2018, the organization established procedures for emergency preparedness and response; however, evidence of periodic testing and evaluation of emergency response arrangements was not available for verification.
Clause: 8.2
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
5.3 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
6.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to ISO (ISO 9001: 2015, ISO 14001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
7.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of EMS and QMS (ISO 9001:2015, ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 – QMS
9.2 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to EMS and QMS were not provided however procedure is implemented.
Clause: 9.3 – QMS
9.3 – EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was noticed that job description of staff and organizational chart were not made available at the time of audit.
Clause: QMS - Clause 5.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: QMS - Clause 7.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that calibration / 3rd Party
Inspection certificates of Tools/Equipment's were not available as per standard requirement.
Clause: QMS - Clause 7.1.5
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
During the audit, the organization presented documented evidence of its list of suppliers; however, additional information is required to demonstrate how it manages externally provided processes, products, and services, including the controls for the selection, monitoring, evaluation, and re-evaluation of external providers.
Clause: QMS - Clause 8.4
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO
9001:2015) were conducted, however last Internal audit is still pending.
Clause: QMS - Clause 9.2
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however
procedure is implemented.
Clause: QMS - Clause 9.3
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Action to address risk and opportunities:
During the audit, it was noticed that the organization has not maintained an adequate risk assessment process to identify, evaluate, and address risks and opportunities related to its quality management system.
Clause: QMS - Clause 6.1
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2 
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015  top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established a process to collect or maintain customer feedback; however, no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program..
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not identified and documented the environmental aspects of its activities, products, and services, nor assessed their potential impacts on the environment. The absence of this information may affect the organization’s ability to manage environmental risks and comply with environmental requirements effectively.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization presented the list of its tools and equipment, however, the corresponding calibrations and inspection certificates were not available for review.
Clause: Clause 7.1,5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records  for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented internal audit reports for the QHSE Management System were not available for verification. Consequently, the effectiveness of internal audit activities and the evaluation of compliance with applicable QHSE requirements could not be fully demonstrated.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was provided however it was not relevant to the standards requirements.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the Quality objectives had not been updated for the current year (2026). The organization is required to establish and review Quality objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to Quality Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Information for external providers:
During audit it was noticed that company is taking third party services for IT however that there is no signed agreement between the organization and the IT service provider.
Clause: 8.4.3 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the Quality management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence of its current QHSE Policy.
Clause: Clause 5.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was noted that the organizational chart and the job descriptions for the staff were not available
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the re-certification audit, the organization did not present documented information for its current QHSE Objectives and the associated plans to achieve them.
Clause: Clause 6.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not present documented evidence (e.g., a list of suppliers, supplier evaluations, etc.) to demonstrate how it manages externally provided processes, products, and services. This includes controls related to the selection, monitoring, and evaluation of external providers.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE implementations, were not available. However, the Management Responsibility Procedure was available
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Documented information: 
During audit it was noticed that the waste management agreement maintained as documented information was outdated.
Clause: 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was provided however it was not according to the standards requirement.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environment for the Operation of Processes:
During the audit, it was observed that housekeeping in the store area was not adequately maintained. Materials were not properly organized and stored.
Clause: 7.1.4 – QMS
8.1– HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that documented information related to roles, responsibilities, and authorities for the Quality Management System and Occupational Health & Safety Management System was not available for verification, as required by Clause 5.3 of ISO 9001:2015 and ISO 45001:2018.
Clause: 5.3
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.1.3 of ISO 45001:2018, the organization shall determine and have access to applicable legal and other requirements and maintain updated compliance obligations. However, the legal register was not available for verification.
Clause: 6.1.3
 ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: N/A
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001:2015 and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and maintain plans to achieve them, including updated target dates. Although objectives had been established, the target dates were not updated, and the documented objectives still reflected the year 2024.
Clause: 6.2
ISO 9001:2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015 and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015 and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015 and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, the organizational chart was not developed for the demonstration of authorities and reporting hierarchy, as well as job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2025). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the company's organizational chart and samples of job descriptions were not available for review. The organization shall ensure that documented information related to roles, responsibilities, authorities, and job requirements is maintained and made available as evidence of conformity when requested during audits and evaluations.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the legal register was not available for review. In addition, the DCD certificate submitted for the office had exceeded its validity period, having been issued on 20-12-2024. The organization shall maintain and make available documented information identifying applicable legal and other compliance obligations and ensure that all statutory and regulatory certificates, permits, and licenses remain valid and up to date. The organization shall also demonstrate that compliance obligations are periodically reviewed and monitored to ensure continued compliance.
Clause: Clause 6.13 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles (e.g., painter, mason,  engineer,  insulation worker, electrician,  welder, etc.) and for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization shared photographs of its workshop and warehouse facilities. Based on the photographs reviewed, safety guidelines and warning signage were not displayed in relevant work areas, and some workers were observed not wearing the required personal protective equipment (PPE). The organization shall ensure that appropriate safety instructions and signage are prominently displayed, PPE requirements are clearly communicated, and personnel consistently use the required PPE to maintain a safe and compliant working environment.
Clause: Clause 8.1.5 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization shared photographs of its workshop and warehouse facilities. Based on the photographs reviewed, fire extinguishers and fire alarm system components were installed; however, access to emergency response equipment was obstructed by stored materials and other items, preventing immediate and easy access in the event of an emergency. The organization shall ensure that all fire protection and emergency response equipment remains clearly identified, unobstructed, readily accessible, and maintained in accordance with applicable legal and safety requirements to enable effective response during emergency situations.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, the internal audit report was reviewed, and it was observed that the report included only nonconformity findings. Evidence of reporting on conformity, effectiveness of implemented processes, and overall audit conclusions was not available. The organization shall ensure that internal audit results provide a comprehensive evaluation of the management system, including conformity to applicable requirements, effectiveness of implementation, opportunities for improvement, and audit conclusions to support informed management decision-making.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization was unable to provide a comprehensive list of the tools and equipment currently in use, along with their corresponding calibration or inspection certificates, as well as the preventive maintenance procedure and associated checklists.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for industry-specific roles and for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessment for handling emergency (e.g., First Aid, Firefighting, Emergency Mock Drill, etc.) situations had not been provided to the staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization provided a list of suppliers; however, documented evidence of the evaluation, selection, monitoring, and re-evaluation of external providers was not available for review. Consequently, the organization could not demonstrate effective control of externally provided processes, products, and services
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.12 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization did not provide an internal audit report demonstrating the implementation and effectiveness of the QHSE Management System. Consequently, compliance with the applicable QHSE requirements could not be fully verified.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE implementations, were not available. However, the Management Responsibility Procedure was available
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the Quality objectives had not been updated for the current year (2026). The organization is required to establish and review Quality objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipments were not available as per standard requirement.
Clause: 7.1.5 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, records of corrective action was not available at the time of audit, however, organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Continual improvement:
The organization needs to continually improve the effectiveness of the Quality management system through the use of the quality policy, quality objectives, and audit results, analysis of data, corrective action and management review & needs or opportunities that shall be addressed as part of continual improvement.
Clause: 10.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Competence:
During Audit it was noticed, that Organization needs to provide training to their internal Auditor and co-Auditor on updated version of ISO 45001:2018, and maintained documented information as appropriate.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Determining the Requirements for Products and Services:
During the audit it was observed that the organization's insurance policy had not been renewed at the time of the audit. The insurance policy on record had expired and was pending renewal.
Clause: 8.2.2– QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QMS was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental Aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re - evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal Audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
The organization needs to make sure that all persons under working company are well aware about their contribution to the effectiveness of the QHSE Management Systems (ISO 9001: 2015; ISO 14001: 2015 and ISO 45001: 2018) as well as the implications of not conforming of QHSE.
Clause: 7.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Nonconformity and corrective action:
During audit it was observed that, the nonconformities highlighted during the internal audit has no corrective action taken against them. The organization need to take necessary action and maintained the documented evidence.
Clause: 10.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Internal audit checklists were not available for verification during the audit. As a result, objective evidence demonstrating the extent of audit coverage against the planned audit criteria and scope could not be verified. This indicates that the organization has not effectively maintained the documentation needed to demonstrate the implementation and effectiveness of the internal audit process.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the QMS management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Awareness:
The organization needs to make sure that all persons under working company are well aware about their contribution to the effectiveness of the QHSE Management Systems (ISO 9001: 2015; ISO 14001: 2015 and ISO 45001: 2018) as well as the implications of not conforming of QHSE.
Clause: 7.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not documented or made available evidence of risk assessments, as required by the management system standards, indicating a failure to identify and evaluate risks effectively.
Clause: 6.1.1
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 6.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall establish objectives at relevant functions and levels and plan actions to achieve them. However, the defined objectives and documented plans to achieve them were not evidenced for verification.
Clause: 6.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that some mandatory documented procedures (Internal Audit, MRM, Risk assessment, Customer feedback and complaints handling, etc.) required under the Quality management system standards were not available for verification, indicating non-fulfilment of documented information control requirements
Clause: 7.5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization conducted internal audits; however, the audit scope and criteria did not cover all applicable requirements of ISO 9001:2015. Therefore, the effectiveness of the quality management system in meeting the standard requirements could not be fully verified.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: A Management Review Meeting was conducted; however, the meeting records did not include all required inputs and outputs in accordance with ISO 9001:2015 Consequently, the effectiveness of top management's review of the quality management system could not be fully verified.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that personnel are not adequately aware of the QHSE management system requirements, their roles and responsibilities, and the importance of their activities in achieving the intended outcomes of the management system.
Clause: 7.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QMS Management System (ISO 9001: 2015) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QMS (ISO 9001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organizational roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not made available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
During the audit, it was noted during the audit that a formal and documented register of environmental aspects and impacts was not made available for verification.
Clause: Clause 6.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal Audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Organization roles, responsibilities & authorities:
During the audit, it was observed that employees’ job
descriptions were not available at the time of audit.
Clause: Clause 5.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and Measuring Resources:
During the audit, it was noticed that calibration / 3rd party
inspection certificates of tools/equipment were not available as per standard requirements.
Clause: Clause 7.1.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During the audit, it was noticed that organization has no
properly trained (competent) person relevant to QHSE
management system awareness and internal auditing as no objective found, as well as training records as per scope of the organization were not available at the time of audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During the audit, it was noticed that training for handling the emergency mock situation (e.g. basic first aid and firefighting, emergency drill etc.) were not provided to the staff as per standard requirements.
Clause: Clause 8.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and
services:
The organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirements.
Clause: Clause 8.4 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During the audit, it has been observed that the records of
customer feedback, used to monitor the degree of customer perception, were not available during the audit.
Clause: Clause 9.1.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO
9001:2015, ISO 14001:2015 & 45001:2018) were conducted,
however last Internal audit is still pending.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management review:
During the audit, it was verified that sensitive meeting records, like MRM with regards to QHSE were not available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the documented internal audit reports for the QHSE Management System were not available for verification. Consequently, the effectiveness of internal audit activities and the evaluation of compliance with applicable QHSE requirements could not be fully demonstrated.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that competence records for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available. Objective evidence (e.g., training records or certificates) to demonstrate competence had not been presented at the time of the audit.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that sensitive meeting records, such as Management Review Meeting (MRM) minutes related to the QHSE Management System was not available. However, the Management Responsibility Procedure was available.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noticed that records related to customer feedback—used to monitor customer perception—were not available for review.
Clause: Clause 9.1.2 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the approved supplier list and supplier evaluation records were not available for verification.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, the organization’s list of tools and equipment and the corresponding calibrations and inspection certificates were not available for review.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was noted that training and assessments for handling emergency situations—specifically First Aid, Fire Safety, and Mock Drills—had not yet been provided to staff, as required by the standard.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: During the audit, opportunities for further improvement were identified regarding the availability, retention, and maintenance of documented information related to customer feedback, internal audits, management review outputs, personnel competence, emergency preparedness and response activities, mock drills, training records, and supplier evaluations. The organization may consider strengthening its processes for retaining and maintaining such records to support effective monitoring, analysis, performance evaluation, and continual improvement of the QHSE Management System.
Clause: Clause 7.5 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015 and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
 ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: As per Clause 6.1.3 of  ISO 45001:2018, the organization is required to maintain and have access to applicable legal and other compliance obligations. However, the legal register was not available for verification during the audit.
Clause: 6.1.3
ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015 and ISO 45001:2018, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification.
Clause: 7.2
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2
 ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015 and ISO 45001:2018, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015 and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015 and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 7.2 of ISO 9001: 2015, the organization shall ensure that internal auditors are competent. However, the internal auditor competency record has not been evidenced for verification
Clause: 7.2
ISO 9001: 2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 8.4 of ISO 9001:2015, the organization shall ensure that externally provided processes, products, and services conform to specified requirements. However, supplier evaluation records, monitoring criteria, and documented evidence for control of external providers have not been verified.
Clause: 8.4
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established a process to collect or maintain customer feedback. However, no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of QHSE-related Management Review Meetings (MRMs) for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015 as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QMS for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established a process to collect or maintain customer feedback, and no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization has not established an Emergency Response Team (ERT). The absence of an ERT may compromise the organization’s preparedness and ability to respond effectively during emergencies, potentially affecting the safety of personnel and operational continuity.
Clause: 8.2 
(ISO 14001:015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization had conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 as required by the management system standards. However, documented information supporting the implementation of the internal audit program, including audit plans, audit checklists, and audit summary reports, was not available for verification.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization conducts Management Review Meetings (MRM) and provides documented evidence for verification as required by the QHSE management system standards. However, the management review records did not address all mandatory inputs and outputs required by the applicable standard(s).
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not established or maintained a legal register, and no records were available for verification, indicating a failure to demonstrate compliance with applicable legal and regulatory requirements.
Clause: 6.1.3
(ISO 14001:2018, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization does not have a proper documentation process in place. Documents are not adequately controlled, coded, revised, or maintained, which may lead to the use of outdated or incorrect information, affecting the effectiveness, consistency, and compliance of the integrated management system.
Clause: 7.5.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization had established and documented roles, responsibilities, and authorities within the management system. However, the respective personnel did not acknowledge the documented responsibilities, and there was no evidence of approval by top management. Therefore, the organization could not demonstrate that roles, responsibilities, and authorities had been formally communicated and authorized as required by the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that organizational objectives and planning actions were not available for verification. The absence of documented objectives and planned actions may affect the organization’s ability to achieve intended results and monitor continual improvement of the management system.
Clause: 6.2
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 5.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018, the organization defined, documented, and communicated roles, responsibilities, and authorities for personnel affecting the Integrated management system, which was not available for verification.
Clause: 5.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001:2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, although internal audits were conducted as per Clause 9.2 of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, the audit scope and records did not adequately cover the requirements of the Quality Management System (QMS).
Clause: 9.2
ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001: 2015, ISO 14001:2015, and ISO 45001: 2018
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Environmental aspects:
The organization need to identify document and monitor all the related environmental impacts that affect the organization environmental management systems, (e.g. waste management, Hazard waste etc.)
Clause: 6.1.2 - EMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Quality objectives and planning to achieve them:
During the audit, it was observed that the QHSE objectives had not been updated for the current year (2026). The organization is required to establish and review QHSE objectives regularly to ensure their relevance, alignment with the organization's strategic direction, and continual improvement.
Clause: 6.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to QHSE Management System (ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
The Internal Audit for the requirements of QHSE (ISO 9001:2015, ISO 14001:2015 & ISO 14001:2015) were conducted, however last Internal audit is still pending.
Clause: 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Management Review:
During the audit, it was verified sensitive meeting record like MRM with regards to QHSE was not provided however procedure is implemented.
Clause: 9.3 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Control of externally provided processes, products and services:
The Organization needs to determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers as per standard requirement.
Clause: 8.4 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Customer Satisfaction:
During audit it has been observed that, the records for customer feedback to monitor the degree of customer perceptions were not available during the audit.
Clause: 9.1.2 – QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Monitoring and measuring resources:
During audit it was noticed that, calibration / 3rd Party Inspection certificates of Tools/Equipment were not available as per standard requirement.
Clause: 7.1.5 – QMS 
9.1 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: Monitoring and measuring resources:
During audit, it was noticed that there is no policy and procedure to control cyber security matters, threats and data protection.
Clause: 7.1.5.1 – QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Eliminating hazards and reducing OH&S risks:
The organization need to make sure to eliminate of hazards and reduction of OH&S risks by using administrative control (thorough proper training of staff relevant to job and use of PPE’s).
Clause: 8.1.2 - OHSMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 5.3 of ISO 9001:2015, the organization shall ensure that roles, responsibilities, and authorities relevant to the Quality Management System (QMS) are assigned and communicated. However, documented information defining these roles and responsibilities was not available for verification.
Clause: 5.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per clause 9.1.2 of ISO 9001: 2015, the organization determined methods for obtaining and monitoring customer feedback; however, records demonstrating the analysis and evaluation of customer satisfaction data were not available for verification.
Clause: 9.1.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.2 of ISO 9001: 2015, the organization shall conduct internal audits at planned intervals to provide information on whether the management system conforms to the applicable standards. However, the documented audit results (Audit checklists & Summary report) have not been verified.
Clause: 9.2
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that, as per Clause 9.3 of ISO 9001: 2015, top management shall review the management system, including inputs such as audit results, performance, nonconformities, and opportunities for improvement. However, as no documented evidence of MRM inputs and outputs was available for verification.
Clause: 9.3
ISO 9001:2015
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, valid calibration and inspection certificates for the applicable equipment and devices could not be demonstrated. Although one certificate was provided as objective evidence, it had expired prior to the audit date. Therefore, sufficient objective evidence was not available during the audit to verify the current status of calibration and inspection activities for equipment requiring periodic verification.
Clause: Clause 7.1.5 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The supplier evaluation records were not available for review. Therefore, the effectiveness of the organization's controls over externally provided processes, products, and services could not be verified.
Clause: Clause 8.4 - QMS
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The submitted Internal Audit report does not demonstrate effective implementation of the internal audit program as required by Clause 9.2.2.
Clause: Clause 9.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: The organization's competence records for personnel involved in QHSE implementation, monitoring, awareness, and internal auditing were not fully available, and objective evidence (e.g., training records or certificates) to demonstrate competence with ISO 9001, ISO 14001 & ISO 45001 was not presented at the time of the audit
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: No competence or training records, including job-specific or industry-specific training records, competency assessments, or qualification records, were made available for review to demonstrate that personnel possess the necessary competence to perform their assigned QHSE-related duties and responsibilities.
Clause: Clause 7.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, no documented evidence (e.g., NC Register, Corrective Action Log) was provided to demonstrate that such a process is currently in place. Without this, compliance with Clause 10.2.2 cannot be verified.
Clause: Clause 10.2.2 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency Mock Drill records and valid First Aid training records were not available for review.
Clause: Clause 8.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: While the organization has determined and documented its internal and external issues in accordance with Clause 4.1, it may benefit from utilizing a structured tool, such as a SWOT analysis or business risk assessment, to strengthen its strategic review process and facilitate a more systematic evaluation of contextual factors.
Clause: Clause 4.1
Corrective Action: 
<|end|>
<|nc|>
Type: Observation
Statement: The MRM Records shared during the audit show that clause 9.3 requirements were mostly followed; one opportunity for improvement was noted. The Internal Audit Report that was discussed was the IAR for 2024-2025 records. Hence, the organization is encouraged to ensure that the latest Internal Audit Reports are reviewed during Management Review Meetings so that management decisions are based on current performance data and the effectiveness of the management system can be more accurately evaluated.
Clause: Clause 9.3 - QHSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Roles, responsibilities & authorities:
During audit it has been noticed that, job description of staff was not available at the time of audit.
Clause: 5.3 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Competence:
During Audit it was noticed, that Organization has no properly trained (Competent) Person relevant to HSE Management System (ISO 14001: 2015, ISO 45001: 2018) awareness and Internal Auditing as no objective evidence found.
Clause: 7.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Internal Audit:
During the audit, it was observed that the organization had conducted Quality internal audits. However, did not cover the requirements of the Health, Safety and Environment (HSE) Management System.
Clause: 9.2 - HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: Emergency preparedness and response:
During audit it was noticed that, training for handling the emergency situation (e.g. basic First Aid, Basic Fire Fighting, Emergency Drill etc.) were not provided to the staff as per standard requirement.
Clause: 8.2 – HSE
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established a process to collect or maintain customer feedback. However, no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization had conducted Management Review Meetings (MRM) and provided documented records for verification. However, the management review process did not address all required inputs and outputs specified by the applicable management system standard(s).
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not ensured the competence of internal auditors, as no trained or qualified internal auditors and no competency records were available, which may affect the effectiveness of the internal audit program.
Clause: 7.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has established a process to collect or maintain customer feedback. However, no records were available for verification, indicating nonconformity with ISO 9001:2015 requirements for customer satisfaction monitoring.
Clause: 9.1.2
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not conducted internal audits for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as required by the standards, indicating a failure to establish and implement an effective internal audit program.
Clause: 9.2
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization did not provide documented evidence of Management Review Meetings (MRM) related to QHSE for verification, as required by the management system standards.
Clause: 9.3
(ISO 9001:2015, ISO 14001:2015, 
ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was identified that the organization has not maintained a documented list of tools, equipment, and machinery as required by ISO 9001:2015. The absence of this list could affect equipment calibration, maintenance, and operational readiness.
Clause: 7.1
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that records of incidents and accidents were not updated. The absence of up-to-date incident and accident records may hinder the organization’s ability to monitor, investigate, and take corrective actions, potentially affecting the effectiveness of the OH&S management system and employee safety.
Clause: 10.2
(ISO 45001:2018)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that the organization lacks records for waste management, although a waste management procedure has been implemented. The absence of these records may hinder the organization’s ability to demonstrate compliance, monitor environmental performance, and take corrective actions where necessary.
Clause: 6.1.2
(ISO 14001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was evident that the organization did not have an approved supplier list or a supplier evaluation procedure available for verification. The absence of these documents may impact the organization’s ability to control external providers and ensure the quality and conformity of purchased products and services.
Clause: 8.4
(ISO 9001:2015)
Corrective Action: 
<|end|>
<|nc|>
Type: Minor
Statement: During the audit, it was observed that roles, responsibilities, and authorities within the organization were not clearly defined, documented, and communicated. The absence of documented responsibility and authority assignments may lead to unclear accountability, ineffective decision-making, and inconsistent implementation of the management system.
Clause: 5.3
(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)
Corrective Action: 
<|end|>