{{!-- ═══════════════════════════════════════════════════════════════════ TEMPLATE: nc-raised-client Audience: the CLIENT / company. Sent FROM the auditor's address. Attachments (added in code): NC report PDF + attendance PDF. Context variables: company_name, audit_type, audit_date (pre-formatted string), auditor_name, evidence_email (e.g. mkt1@qrs.ae), year, entries: [{ index, nc_type, ncr_statement_html, criteria_clause_html, corrective_action }] Note: ncr_statement_html / criteria_clause_html are pre-rendered with the {{{triple}}} (raw) helper — build them in the service the same way PreviousNcPdfService.formatNcrStatement / formatCriteriaClause do. ═══════════════════════════════════════════════════════════════════ --}} New NC Record Created
{{> nc-email-header subtitle="Corrective Action Request"}} {{!-- Summary card --}} {{#if entries.length}} {{/if}} {{!-- Evidence callout --}} {{> nc-email-footer year=year}}

New Non-Conformance Record

Reference for your action and closure

Dear Sir/Madam,

A new Non-Conformance (NC) record has been raised against your recent audit. Please find the Corrective & Preventive Action Request form attached as a PDF. Kindly complete it and return it to us together with the required supporting evidence so that we may proceed with closing the NC.

Client / Company {{company_name}}
Audit Type {{audit_type}}
Audit Date {{audit_date}}
Auditor {{auditor_name}}

Findings

{{#each entries}} {{/each}}
# Type NCR Statement Clause Corrective Action
{{index}}. {{nc_type}} {{{ncr_statement_html}}} {{{criteria_clause_html}}} {{corrective_action}}
Upon completing the form, please share the supporting evidence to {{evidence_email}} for NC closure.

Thank you for your cooperation.

QRS Secretarial

Administration